Showing results by publisher "Penguin Audio" in Communication & Social Skills

After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people - their intentions, their capabilities, their desires and their fears. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.

Drawing on her years of experience as a clinical psychologist, as well as her growing and dedicated social media community, Dr Martha Deiros Collado's first book is the must-have toolkit for any parent. With humour, boundless energy, wit and warmth, Dr Martha tackles it all; from how to talk about honesty and lies, death, co-parenting, consent, gender, attachment, boundaries, and tantrums, as well as the small but critical day to day challenges parents face.

A revised and expanded edition of the classic relationship book that has helped thousands of couples shape a shared vision for their lives together.

What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The world will become your lab and every person you meet a chance to experiment. The Charisma Myth is a mix of fun stories, sound science and practical tools. Cabane takes a scientific approach to a heretofore mystical topic, covering what charisma actually is, how it is learned, what its side effects are and how to handle them.

Contrary to conventional wisdom about what makes a good negotiator - namely, being aggressive and unemotional - in Bring Yourself, Taheripour offers a radically different perspective. In her own life, and in her more than 15 years of experience teaching negotiation, she's found that the best negotiators are empathetic, curious, and present. The essence of bargaining isn't the transaction, but the conversation and human connection.

Therapist Chloe Brotheridge has used the latest scientific research and her own personal experience to create a programme that has already helped thousands of her clients to overcome anxiety. The Anxiety Solution will provide you with simple yet powerful practical tools to help you manage your symptoms and start feeling better every day. Chloe will help you to understand why we feel anxious in the first place and equips you with techniques to help manage the symptoms and start living a happier, more confident life.

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?

How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37 percent of managers dread giving feedback, and 65 percent of employees wish their managers gave more feedback. This trail-blazing new model eliminates the guesswork.

From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.

For many of us, listening is simply something we do on autopilot. We hear just enough of what others say to get our work done, maintain friendships, and be polite with our neighbors. But we miss crucial opportunities to go deeper - to give and receive honest feedback, to make connections that will endure for the long haul, and to discover who people truly are at their core. Fortunately, listening can be improved - and Ximena Vengoechea can show you how.

Are you overshadowed by the narcissists in your life? Are you worn out by their constant demands for attention, their absolute belief they are right (even when clearly they are not), their determination to do what they want (regardless of impact) and their baffling need to control everyone and everything around them? In this thought-provoking, sanity-saving book, Thomas Erikson helps you understand what makes narcissists tick and, crucially, how to handle them without wearing yourself out in the process.

In this accessible and practical book, Ozan Varol reveals nine simple strategies from rocket science that you can use to make your own giant leaps in work and life - whether it's landing your dream job, accelerating your business, learning a new skill, or creating the next breakthrough product. Today, thinking like a rocket scientist is a necessity. We all encounter complex and unfamiliar problems in our lives. Those who can tackle these problems - without clear guidelines and with the clock ticking - enjoy an extraordinary advantage.

In Surrounded by Liars, international bestselling author and behavioural expert Thomas Erikson unpacks the psychological reasons behind why we lie, and reveals the impact lying has on our relationships. With the help of the behavioural model made famous in Surrounded by Idiots, discover how to detect the liars in your life and shatter their deception for good!

How do we say what we truly mean? How can we learn to listen with compassion and understanding? How do we find true connection with one another? Celebrated Zen master Thich Nhat Hanh shares the five steps to truly mindful communication. Drawing on his experience working with couples, families, colleagues and even on international conflict, the world's most famous monk has created a simple guide to communicating with yourself, others and the world.

As a society, we’ve forgotten how to listen. Modern life is noisy and frenetic, and technology provides constant distraction. So we tune things out or listen selectively - even to those we love most. Now more than ever, we need to listen to those around us. New York Times contributor Kate Murphy draws on countless conversations she has had with everyone from priests to CIA interrogators, focus group moderators to bartenders, her great-great aunt to her friend's toddler, to show how only by listening well can we truly connect with others.

At a time when toxic individualism is rending our society at every level, bestselling author and renowned marriage counsellor Terrence Real sees how it poisons intimate relationships in his therapy practice, where he works with couples on the brink of disaster. The good news: warmer, closer, more passionate relationships are possible if you have the right tools. In Us, Real shares his new science-backed skillset to transform your relationship into one that's based on compassion, collaboration and closeness.

Paying attention is a crucial human skill, yet many of us have forgotten how to listen carefully and observe intentionally. Deluged by social media and hobbled by the increasing social isolation it fosters, we need to rediscover the deeply human ways we connect with others. Christian Madsbjerg, a philosopher and entrepreneur, understands this dilemma and provides both practical insights and a range of tools for experiencing the world with greater richness and texture.

In The Art of Conversation, Catherine Blyth eloquently points out the sorry state of disrepair that conversation has fallen into - and then, taking examples from history, literature, philosophy, anthropology, and popular culture, she gives us the tools to rebuild. Her prose embodies the conversational values she promotes: It's smart, succinct, self-deprecating, and light on its feet.

Penguin presents the audiobook edition of Thank You for Arguing, written and read by Jay Heinrichs - your ultimate guide to the art of winning arguments, in a brand-new edition. Everyone is always trying to persuade us of something: politicians, advertising, the media and most definitely our families. Thank You for Arguing is your master class in the art of persuasion, taught by professors ranging from Bart Simpson to Winston Churchill. With all the wisdom of the ages, from classical oratory to contemporary politics and pop culture, Thank You for Arguing shows you how to win more than your fair share of arguments.

In No Hard Feelings, you'll learn how to navigate the emotional minefield that is the modern workplace, and express your feelings and identity at work. After all, the financial success of the 21st century depends on it. Without the ability to communicate and correct stress, we risk burnout. Without emotions, we cannot make decisions, influence others, or be creative. As our jobs become more collaborative, complex, and stressful - as well as the centre of our identities - effectively embracing emotion will only become more important.