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If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.

In The Way We All Became the Brady Bunch, TV and pop culture writer Kimberly Potts will draw upon her deep knowledge of and appreciation for The Brady Bunch and television and pop culture history, as well as her contacts, connections, and experience, to provide an industry insider narrative of The Brady Bunch. With fresh interviews, The Way We All Became the Brady Bunch will examine the show's lasting effects on its audience and take listeners behind the scenes and into the lives of our most beloved characters.

In Four Lost Cities, acclaimed science journalist Annalee Newitz takes listeners on an entertaining and mind-bending adventure into the deep history of urban life. Investigating across the centuries and around the world, Newitz explores the rise and fall of four ancient cities, each the center of a sophisticated civilization: the Neolithic site of Çatalhöyük in Central Turkey, the Roman vacation town of Pompeii in Italy, the medieval megacity of Angkor in Cambodia, and the indigenous metropolis Cahokia, which stood beside the Mississippi River where East St. Louis is today.

Married to a barbaric laird in order to escape a worse fate, Iliana Wildwood is determined to remain a chaste wife...until her warrior husband plunders the marriage bed, awakening her to pleasures she's never known before! If you love the quirky, loveable heroines of Julie Garwood's historical romances, then you're going to love award-winning author Lynsay Sands. Featuring Sands' trademark humor and sexy alpha hero, The Key is a sensual historical romance you won't want to miss!

Settled in is hardly the phrase Azaria would use after being a dungeon core for a month. It isn't that hard to say that she has managed to make a splash on the city of Neo-Chicago. To the point that the top guy, Neo himself has apparently taken an interest in her. Azaria has to deal with them and hopefully not break anything else while being the cutest dungeon core in town. Not that anyone can see her.

A masterful new look at privacy in the twenty-first century, The Fight for Privacy takes the focus off Silicon Valley moguls to investigate the price we pay as technology migrates deeper into every aspect of our lives: entering our bedrooms and our bathrooms and our midnight texts; our relationships with friends, family, lovers, and kids; and even our relationship with ourselves.

Luka is a formidable force on the ice but has never faced a challenge quite like me. He is determined to be there for me and our unborn child when he learns about my pregnancy. But my reluctance to share my motive for fleeing Houston in the first place leaves him in the dark about the dangers lurking in the shadows. Luka and I experience a rollercoaster of emotions and unpredictable twists as we deal with love, secrets, and hockey. Amidst the laughter and camaraderie of the locker room, we must confront our fears and fight for our love against all odds.

Moving seamlessly from coaching fundamentals to more advanced ideas such as helping clients to identify life purpose, recognize and combat obstacles, align values and actions, maintain a positive mind-set, and live with integrity, this new edition is one-stop-shopping for beginner and advanced coaches alike. Beginning with a brief history of the foundations of coaching and its future trajectory, Becoming a Professional Life Coach takes listeners step-by-step through the coaching process, covering all the crucial ideas and techniques for being a successful life coach.

I turned him down… he bought the entire ballet company. I still said no… he blew hundreds of thousands on a night out for everyone. I gave into my lust… and he got me pregnant. His name is Alexei Federov, and he is a mafia kingpin.

Marine biologist Susie Cooper traded her life in America for a dream job on the rugged Scottish coast. Now all she lacks is the right man to start a family with. After their first meeting, she knows sexy Detective Inspector Nick Archer isn't what she's looking for. He's the type of guy whose idea of commitment is staying the whole night. Nick has returned to St. Andrews for one reason only - to fulfill his vow to find his wife's killer.

Azaria has finally learned the purpose of the Aether Shift. With the fate of the world and perhaps more on her shoulders, she fights to unite the people of Earth against a foe that has never known defeat. With Lance and her lost timeline copy, Serena, along with many others to help her challenge the odds against them, can they work together to bring about a miracle or will they fall just like all those before them?

On an island off the windswept Irish coast, guests gather for the wedding of the year – the marriage of Jules Keegan and Will Slater. Old friends. Past grudges. Happy families.Hidden jealousies. Thirteen guests.One body. The wedding cake has barely been cut when one of the guests is found dead. And as a storm unleashes its fury on the island, everyone is trapped. All have a secret. All have a motive.One guest won’t leave this wedding alive....

Kelly's summer in Fort Connor, Colorado, is off to a great start with knitting classes taught by her friend Barb. But while the advanced stitches are giving Kelly the slip, a more deadly problem soon has her friend coming apart at the seams.

The good news is that many of the things you can do to be a better manager for women are easy. In The Good Boss, CEO and business consultant Kate Eberle Walker offers timely, tactical advice based on her experience coaching managers, as well as the lessons she learned working her own way up the corporate ladder. Eberle Walker outlines nine straightforward rules that any manager can follow to help the women on their team - whether they oversee one, 100, or 1,000 employees.

As a favor to her rock journalist boyfriend, Thai-boxing, rock-and-roll private detective Kate Brannigan agrees to track down a missing song-writer Moira Pollock, a search that takes her into some of the seediest parts of Leeds and Bradford. But little does she realize that finding Moira is only a prelude to murder. Juggling her other cases, including a search to uncover the source of counterfeit luxury goods, Brannigan finds herself for the first time on the trail of a killer.

Imagine you could give an essay entitled "How to Make Me Come" to a past, present or future sex partner, free of judgment or repercussion. What would you want them to know? In this book inspired by Emma Koenig's wildly popular website, a diverse collective of women do just that. Emma Koenig was inspired to answer this question after a truly frustrating sexual experience with a partner. As she says, "THE SIMPLEST VERSION OF THIS STORY DEVOID OF ALL IDENTIFYING DETAILS: He thought I had an orgasm. I hadn't."

In this riveting tale of psychological suspense, a divorce lawyer risks her career, her sanity, and her life when she falls into an illicit, all-consuming affair with her client - who becomes the primary suspect in his estranged wife’s sudden disappearance. Young divorce lawyer Francine Day has methodically built her career doing everything right. She’s one big case away from securing her place among London’s legal elite. But when she meets her new client, Martin Joy, the natural caution that has protected Francine and fueled her rise melts away.

He says he's stealing my youth, but I want him to have it. Until a baby bump ruins all my plans. I never wanted to strip for money… but a job is a job, and one check later, I've spent the night with a gorgeous, loaded mafia boss and paid off my mom's hospital bills. Four years later, the handsome stranger comes back into my life… Except Maksim Federov has no idea I had our baby girl years ago after the night we spent together.

Jenny Diski was a fearless writer, for whom no subject was too difficult, even her own cancer diagnosis. Her columns in the London Review of Books - selected here by her editor and friend Mary-Kay Wilmers, on subjects as various as death, motherhood, sexual politics and the joys of solitude - have been described as ‘virtuoso performances’ and ‘small masterpieces'. Why Didn’t You Just Do What You Were Told? is a collective interrogation of the universal experience from a very particular psyche.

Sia practically grew up in the water scuba diving, and wreck dives are run-of-the-mill. Take the tourists out. Explore the reef. Uncover the secrets locked in the sunken craft. But this time...the dive goes terribly wrong. Attacked by a mysterious creature, Sia's boat is sunk, her customers are killed, and she washes up on a deserted island with no sign of rescue in sight. Waiting in the water is a seemingly unstoppable monster that is still hungry. In the jungle just off the beach are dangers best left untested.