Showing results by author "Matthew" in All Categories

In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.

Jesus was a real person, right? You might be surprised at what data science has to say. Christ Before Jesus presents a first-of-its-kind analysis using proven, peer-reviewed mathematics and software which reveals a second-century origin for the books of the New Testament.

From the authors of the best-selling series "Cherringham". This compilation contains episodes 1-3. "A shot in the dark": Sussex, England, 1929. Mydworth is a sleepy English market town just 50 miles from London. But things are about to liven up there considerably, when young Sir Harry Mortimer returns home from his government posting in Cairo, with his unconventional American wife - Kat Reilly. "A little Night murder": A young poacher is found shot dead in the woods of a grand estate near Mydworth. A sad accident it would seem.

In the beginning, great power is only great potential... Renowned for both martial and arcane skills, the mighty warcasters of the Iron Kingdoms possess the unique gift of bonding with and commanding mighty warjacks on the field of battle. Yet despite their inborn abilities, these powerful soldier-sorcerers began as novices, forced to harness their talents in rigorously structured military training programs or through the brutal crucible of battle.

Investigative journalist Matthew Cole tells the story of the most lauded unit, SEAL Team 6, revealing a troubling pattern of war crimes and the deep moral rot beneath authorized narratives. From their origins in World War II, the SEALs have trained to be specialized killers with short missions. As the wars in Iraq and Afghanistan became the endless War on Terror, their violence spiraled out of control. Code Over Country details the high-level decisions that unleashed the SEALs’ carnage and the coverups that prevented their crimes from coming to light.

In Know How We Got Our Bible, scholars Ryan Reeves and Charles Hill trace the history of the Bible from its beginnings to the present day, highlighting key figures and demonstrating overall the reliability of Scripture. Reeves and Hill begin with the writing of the Bible's books (including authorship and dating), move into the formation of the Old and New Testaments (including early transmission and the development of the canon), and conclude with several chapters on Bible translation from the Latin Vulgate to the ongoing work of translation around the world today.

In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.

With his rivals far ahead of him, Jack must now get to one of the five iron mountains - two of which have never been found - and perform a mysterious feat known only as 'The Fall'. Although what is this object on the moon that is connected to it?

Sometimes the worst storms aren't from Mother Nature, and sometimes the worst nightmares aren't the ones in our heads. Mike Mitchell, an average New Yorker already struggling to keep his family together, suddenly finds himself fighting just to keep them alive when an increasingly bizarre string of disasters starts appearing on the world's news networks. As both the real world and the cyber world come crashing down, bending perception and reality, a monster snowstorm cuts New York off from the world, turning it into a wintry tomb where nothing is what it seems.

Are you good at dreaming about what you’re going to accomplish “someday” but not good at finding the time and getting started? How will you actually make that decision and do it? The answer is this book, which offers proven, practical, and simple ways to turn random minutes throughout your days into pockets of productivity, and dreams into accomplishments. In addition to presenting his own winning strategies for getting from dreaming to doing, Matthew Dicks offers insights from a wide range of creative people on how to augment inspiration with motivation.

The Core Four have been friends since college: four men, four women, four couples. They got married around the same time, had kids around the same time, and now, fifteen years later, they’ve started getting divorced around the same time, too. With three of the Core Four unions crumbling to dust around them, Jessica and Mitch Butler take a long, hard look at their own marriage. Can it be saved? Or is divorce, like some fortysomething zombie virus, simply inescapable?

The fullest, most textural, most accurate - most human - account of Oscar Wilde's unique and dazzling life - based on extensive new research and newly discovered materials, from Wilde's personal letters and transcripts of his first trial to newly uncovered papers of his early romantic (and dangerous) escapades and the two-year prison term that shattered his soul and his life.

This is the story of our quest to understand the most mysterious object in the universe. Today we tend to picture the brain as a computer. Earlier scientists thought about it in their own technological terms: as a telephone switchboard, or a clock, or all manner of fantastic mechanical or hydraulic devices. Could the right metaphor unlock the brain's deepest secrets once and for all? Galloping through centuries of wild speculation and ingenious, sometimes macabre anatomical investigations, scientist and historian Matthew Cobb reveals how we came to our present state of knowledge.

When it comes to taxes, it’s not about how much money you make, but how much money you actually keep. Are you tired of working hard all year, just to lose the largest chunk of that money to the IRS? Believe it or not, the US tax system is filled with loopholes designed specifically to benefit real estate investors just like you. In this comprehensive follow-up to The Book on Tax Strategies, best-selling authors and CPAs Amanda Han and Matthew MacFarland bring you more strategies to slash your taxes and turn your real estate investments into a tax-saving machine.

One of the biggest myths that plagues the business world today is that our ability to network depends on having the “gift-of-gab”. You don’t have to be outgoing to be successful at networking. You don’t have to become a relentless self-promoter. In fact, you don’t have to act like an extrovert at all. Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking.

What if a company did everything in its power to create a culture in which everyone could overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth? Robert Kegan and Lisa Laskow Lahey have found and studied such companies - deliberately developmental organizations. A DDO is organized around the conviction that organizations will best prosper when they are more deeply aligned with people's strongest motive, which is to grow.

The term metaverse is suddenly everywhere, from debates over Fortnite to the pages of the New York Times to the speeches of Mark Zuckerberg, who proclaimed in June 2021 that “the overarching goal” of Facebook is to “bring the metaverse to life”. But what, exactly, is the metaverse? As pioneering theorist and venture capitalist Matthew Ball explains, it is the successor to the mobile internet that has defined the last two decades.

Sales Enablement is the essential guide to boosting revenue through smarter selling. A thorough, practical introduction to sales enablement best practices, this book provides step-by-step approaches for implementation alongside expert advice. In clarifying the sales enablement space and defining its practices, this invaluable guidance covers training, content, and coaching using a holistic approach that ensures optimal implementation with measureable results.

Is faith in Jesus enough for salvation? Perhaps, says Matthew Bates, but we're missing pieces of the gospel. The biblical gospel can never change. Yet our understanding of the gospel must change. The church needs an allegiance shift. Popular pastoral resources on the gospel are causing widespread confusion. Bates shows that the biblical gospel is different, fuller, and more beautiful than we have been led to believe. He explains that saving faith doesn't come through trust in Jesus' death on the cross alone but through allegiance to Christ the king.

In The Seven Levels of Intimacy, Matthew Kelly teaches us in practical and unforgettable ways how to know these things about ourselves and how to share ourselves more deeply with the people we love. This book will change the way you approach your relationships forever!