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  • Branding Your Business Training Manual Audiobook By Apostle Dr. Bridget C. Outlaw PhD cover art

    • Branding Your Business Training Manual

    • By: Apostle Dr. Bridget C. Outlaw PhD
    • Narrated by: David Militello
    • Length: 40 mins
    • Release date: 04-25-22
    • Language: English
    • Not rated yet

    • Branding is an iterative process of researching, developing, and implementing a unique set of features for your business to help consumers and the public associate your brand with your products or services. Your brand lives in everyday interactions with prospects and customers....

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  • Together We Serve Audiobook By Tony Johnson cover art

    • Together We Serve

    • Four Proven Strategies to Create Winning Experiences for Your Guests and Your Team
    • By: Tony Johnson
    • Narrated by: Tony Johnson
    • Length: 4 hrs and 15 mins
    • Release date: 01-28-20
    • Language: English
    • 5 out of 5 stars 1 rating

    • Tony has spent decades building teams, delighting guests, and growing sales, and he wants to share what made him successful. Whether you are building a business, growing a company, or leading an organization, these strategies and tactics will set you apart as a leader and service star....

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  • The ABCs of the Customer Journey: A Beginner's Guide to Automation, Branding and Customer Service Audiobook By Hank Hoffmeier

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  • Purple Goldfish 2.0 Audiobook By Stan Phelps, Evan Carroll cover art

    • Purple Goldfish 2.0

    • 10 Ways to Attract Raving Customers
    • By: Stan Phelps, Evan Carroll
    • Narrated by: Stan Phelps, Evan Carroll
    • Length: 5 hrs and 57 mins
    • Release date: 09-28-19
    • Language: English
    • 4.5 out of 5 stars 3 ratings

    • Are you looking to stand out from your competition? Uhh, is that even a question? Of course, you are! Purple Goldfish 2.0 is not your ordinary business book. It fundamentally aims to change the paradigm of what we do in business and how we do it....

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  • Pragmatic Customer Service: A No-Nonsense Guide to Excellent Customer Service for Small Businesses Audiobook By D.M. Hawkins

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  • The Impact of Excellent Customer Service on Business Growth Audiobook By Uche Akeeb cover art

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  • The Toxic Client Audiobook By Garrett Sutton cover art

    • The Toxic Client

    • Knowing and Avoiding Problem Customers
    • By: Garrett Sutton
    • Narrated by: Garrett Sutton
    • Length: 5 hrs and 17 mins
    • Release date: 07-26-16
    • Language: English
    • 5 out of 5 stars 23 ratings
    • Not every client is a good client! In that first flush of life as business owners, we often say yes to anyone who wants to hire us. We think the most important thing is establishing a client base....

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  • Successful Integrated Planning for the Supply Chain! Audiobook By Andrei Besedin cover art

    • Successful Integrated Planning for the Supply Chain!

    • By: Andrei Besedin
    • Narrated by: Paul Leonard
    • Length: 1 hr and 40 mins
    • Release date: 09-26-19
    • Language: English
    • Not rated yet

    • Do you know that lack of effective integrated planning for supply chains can constrain the performance of an organization? There are some unique challenges that come with managing changes to the supply chain, especially when several functions and stakeholders are involved....

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  • Inclusive 360 Audiobook By Bernadette Smith cover art

    • Inclusive 360

    • Proven Solutions for an Equitable Organization
    • By: Bernadette Smith
    • Narrated by: Bernadette Smith, Heather Vickery
    • Length: 6 hrs and 57 mins
    • Release date: 04-20-22
    • Language: English
    • 5 out of 5 stars 1 rating

    • Millennials and Generation Z, the largest generations in the workforce, want to work for and do business with organizations that promote equity and inclusion. But how does any organization - or individual - move from good intentions to meaningful action? Listen to find out more....

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  • Surviving Customer Service Audiobook By Donovon Jenson cover art

    • Surviving Customer Service

    • Avoid Burnout, Develop Valuable Career Skills
    • By: Donovon Jenson
    • Narrated by: Robin J Sitten
    • Length: 5 hrs and 5 mins
    • Release date: 01-08-18
    • Language: English
    • 5 out of 5 stars 4 ratings

    • I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Find out more....

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  • Customer Success Is Key Audiobook By Christian Shaffer cover art

    • Customer Success Is Key

    • How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million in SaaS Revenue
    • By: Christian Shaffer
    • Narrated by: Kevin Kollins
    • Length: 1 hr and 36 mins
    • Release date: 12-28-15
    • Language: English
    • 4 out of 5 stars 21 ratings
    • Customer Success is Key is a story about how a small company supercharged its business model with a connected products strategy....

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  • Super Fans Audiobook By EMBA, Purdeep Sangha cover art

    • Super Fans

    • How to Create Unwavering Customer Loyalty
    • By: EMBA, Purdeep Sangha
    • Narrated by: Chris Abernathy
    • Length: 3 hrs and 34 mins
    • Release date: 08-21-17
    • Language: English
    • 5 out of 5 stars 2 ratings
    • You don't have to be an amazing marketing or sales person to grow your business. What if you could launch your business to a level beyond your dreams and never have to worry....

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  • Ultimate Customer Service Audiobook By Shep Hyken, Mark Sanborn cover art

    • Ultimate Customer Service

    • Customer Service Essentials for Loyal Customers
    • By: Shep Hyken, Mark Sanborn
    • Narrated by: Zig Ziglar, Mark Sanborn, Shep Hyken
    • Length: 8 hrs and 8 mins
    • Release date: 04-06-11
    • Language: English
    • 4 out of 5 stars 34 ratings
    • Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service.....

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  • Total Quality Management Audiobook By Stephen George, Arnold Weimerskirch cover art

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  • How Organizations Deliver Bad Customer Service Audiobook By Barbara Khozam cover art

    • How Organizations Deliver Bad Customer Service

    • And Strategies That Turn It Around!
    • By: Barbara Khozam
    • Narrated by: Catherine O'Connor
    • Length: 1 hr and 51 mins
    • Release date: 02-08-24
    • Language: English
    • Not rated yet

    • Today’s consumer views loyalty to a business as a fad, and they also expect everything and then some. The companies that are thriving (and will continue to thrive) deliver amazing customer experiences. 

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  • Dropshipping Shopify 2021 Audiobook By Robert D. Michael cover art

    • Dropshipping Shopify 2021

    • Build an $35,000 per Month E-Commerce Business from Home, Passive Income and Financial Freedom
    • By: Robert D. Michael
    • Narrated by: Tom Brooks
    • Length: 3 hrs and 4 mins
    • Release date: 08-16-21
    • Language: English
    • 5 out of 5 stars 10 ratings

    • Imagine a business where you could sell whatever you wanted without having to handle the product physically and being able to charge whatever price you wanted to charge on it....

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  • Service That Rocks Audiobook By Jim Knight cover art

    • Service That Rocks

    • Create Unforgettable Experiences and Turn Customers into Fans
    • By: Jim Knight
    • Narrated by: Jim Knight
    • Length: 2 hrs and 32 mins
    • Release date: 06-14-23
    • Language: English
    • Not rated yet

    • Whether you sell products or services, the only way to stand out is by treating your customers like rock’n’roll royalty—every single time they interact with your company....

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  • Just Run It! Audiobook By Dick Cross cover art

    • Just Run It!

    • Running an Exceptional Business Is Easier Than You Think
    • By: Dick Cross
    • Narrated by: Steven Menasche
    • Length: 7 hrs and 36 mins
    • Release date: 01-31-14
    • Language: English
    • 1 out of 5 stars 2 ratings
    • The growth engine of the global economy is no longer through mega-production and huge conglomerates, but rather through the proliferation of smaller enterprises....

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  • The Professional Waiter Audiobook By Anastasia E. Suárez cover art

    • The Professional Waiter

    • Arts & Crafts
    • By: Anastasia E. Suárez
    • Narrated by: Giselle Halberthal
    • Length: 2 hrs and 17 mins
    • Release date: 08-16-23
    • Language: English
    • Not rated yet

    • It is commonly believed that the work of a waiter consists of taking orders and carrying dishes properly. However, this book aims to give new meaning to the profession and show that the true value of a waiter lies in their ability to help us have a nice time while we recharge our energies....

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  • Hyperwars Audiobook By Bruce Judson, Kate Kelly cover art

    • Hyperwars

    • Eleven Strategies for Survival and Profit in the Era of On-Line Business
    • By: Bruce Judson, Kate Kelly
    • Narrated by: James Naughton
    • Length: 3 hrs and 5 mins
    • Release date: 04-15-10
    • Language: English
    • 2 out of 5 stars 2 ratings
    • The effects of the on-line revolution are being felt far beyond Silicon Valley, and now all businesses - from start-ups to established companies - face survival of the fittest.....

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