Leading the Unleadable
How to Manage Mavericks, Cynics, Divas, and Other Difficult People
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Narrado por:
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Tom Parks
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De:
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Alan Willett
Acerca de esta escucha
The control-freak, the narcissist, the slacker, the cynic...
Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it.
Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually "want" to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. You'll learn how to:
- Master the necessary mindset
- Explain the problem calmly in a short feedback session
- Get a commitment to change, and follow up
- Coach others to replicate the process
- Develop the situational awareness required to spot trouble even earlier in the future
Every manager has "problem people". What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
Download the accompanying reference guide.©2017 Alan Willett. (P)2016 Brilliance Audio, all rights reserved.Los oyentes también disfrutaron...
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Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
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Not for me - dislike narrator's voice +
- De sharing1 en 10-11-19
De: Karen Martin
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
- Versión completa
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No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
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The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
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After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
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Power Listening
- Mastering the Most Critical Business Skill of All
- De: Bernard T Ferrari
- Narrado por: Sean Pratt
- Duración: 5 h y 36 m
- Versión completa
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Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.
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Better listening made easy
- De Alejandro A. en 09-07-12
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The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- De: Ram Charan, Geri Willigan
- Narrado por: Bob Reed
- Duración: 5 h y 48 m
- Versión completa
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Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
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Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- De Niel en 06-23-19
De: Ram Charan, y otros
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
- Versión completa
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- De Amazon_Customer en 03-29-19
De: Julie Zhuo
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The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- De: Roger Connors, Tom Smith, Craig Hickman
- Narrado por: Wayne Shepherd
- Duración: 8 h
- Versión completa
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The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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Trustless Accountability
- De Michael en 04-23-17
De: Roger Connors, y otros
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First, Break All the Rules
- What the World's Greatest Managers Do Differently
- De: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrado por: Mel Foster
- Duración: 9 h y 51 m
- Versión completa
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Historia
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
- De A. Yoshida en 09-09-19
De: Marcus Buckingham, y otros
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- De: Marie G. McIntyre PhD
- Narrado por: Margaret Strom
- Duración: 9 h y 10 m
- Versión completa
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Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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Amateur.
- De Christie en 08-11-18
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More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- De: Nick Brzozowski
- Narrado por: Joe Scalora
- Duración: 3 h y 39 m
- Versión completa
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This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
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Wasn’t expecting a DEI push in this book but yet there it is in chapter 2. I will not be finishing it.
- De Jake Beard en 10-27-24
De: Nick Brzozowski
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What the Heck is EOS?
- A Complete Guide for Employees in Companies Running on EOS
- De: Gino Wickman, Tom Bouwer
- Narrado por: Corey Snow
- Duración: 2 h y 16 m
- Versión completa
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General
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Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast listen, this book answers the questions many employees have about EOS and their company.
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Get Ready for a WBOA
- De El Barto en 03-26-21
De: Gino Wickman, y otros
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
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Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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Dissapointed
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Every day, you have an opportunity to use your voice to have a positive impact - at work or in your community. You can inspire and persuade your audience - or you can distract and put them to sleep. Nervous, rambling robotic - these presentation styles can ruin a talk on even the most critical topics. And with each weak performance, career prospects dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must sound as capable as you are.
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A Waste of Time
- De CB2022 en 10-15-19
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101 Tough Conversations to Have with Employees
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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Decent examples, but outdated male focused POV
- De GinaM en 01-09-22
De: Paul Falcone
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- De: Renee Evenson
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Good lessons, but lacking
- De Matthew Brandsema en 12-29-21
De: Renee Evenson
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The Effective Manager
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The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out?
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Incredibly effective and specific guidance
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De: Mark Horstman
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- De: Gill Hasson
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
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Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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Dissapointed
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Every day, you have an opportunity to use your voice to have a positive impact - at work or in your community. You can inspire and persuade your audience - or you can distract and put them to sleep. Nervous, rambling robotic - these presentation styles can ruin a talk on even the most critical topics. And with each weak performance, career prospects dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must sound as capable as you are.
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A Waste of Time
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101 Tough Conversations to Have with Employees
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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Decent examples, but outdated male focused POV
- De GinaM en 01-09-22
De: Paul Falcone
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- De: Renee Evenson
- Narrado por: Jill Blackwood
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Good lessons, but lacking
- De Matthew Brandsema en 12-29-21
De: Renee Evenson
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The Effective Manager
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- Narrado por: Matthew Dudley
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The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out?
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
- De JP en 07-16-24
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Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- De: Joseph Grenny, Kerry Patterson, David Maxfield, y otros
- Narrado por: Joseph Grenny
- Duración: 5 h y 33 m
- Versión completa
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- De Tiauda Howard en 06-11-24
De: Joseph Grenny, y otros
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- De: Susan Benjamin
- Narrado por: Caroline Miller
- Duración: 4 h y 38 m
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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meh
- De L. DeSantis en 08-28-22
De: Susan Benjamin
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- De: Robert I. Sutton Ph.D.
- Narrado por: Robert Sutton
- Duración: 2 h y 59 m
- Versión resumida
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Historia
"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- De David en 02-16-08
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The First-Time Manager
- De: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrado por: Nathan Girard
- Duración: 7 h y 40 m
- Versión completa
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Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
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Too adversarial
- De May Rico en 09-22-21
De: Jim McCormick, y otros
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Brain Hacks
- Life-Changing Strategies to Improve Executive Functioning
- De: Lara Honos-Webb PhD
- Narrado por: Rebecca Rogers
- Duración: 4 h y 8 m
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Filled with actionable strategies proven to improve focus, increase productivity, and promote well-being, Brain Hacks will help you transform the way you work, live, and feel by tapping into the power of your executive functioning skills. Modern life requires a lot of our brains. We need to stay organized, manage our time wisely, and make important decisions. These essential skills - known as executive functioning - affect every aspect of our lives, from how we function at work and home to how we manage stress.
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Brilliant! Wish it had an accompanying PDF
- De Jordan Todd Woods en 12-29-21
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- De: Dr. Lynne Curry
- Narrado por: Nicol Zanzarella, Christopher Lane
- Duración: 7 h y 35 m
- Versión completa
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Historia
Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Taking A Stand
- De dreamon2177 en 07-10-16
De: Dr. Lynne Curry
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From Supervisor to Super Leader
- How to Break Free from Stress and Build a Thriving Team that Gets Results
- De: Shanda K. Miller
- Narrado por: Shanda K. Miller
- Duración: 3 h y 18 m
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Are you a new supervisor or an experienced manager assigned to a new team? Are you experiencing overwhelm or self-doubt? Are you uncertain of where to begin? By listening to From Supervisor to Super Leader, you will know how to build a high-performing team. Shanda K. Miller’s book will teach you the lessons she learned in her 20+ years of experience as a team leader. Lessons that will transform your work life.
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Mind Opening
- De Alex Chavez en 10-10-20
De: Shanda K. Miller
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Everyone Deserves a Great Manager
- The 6 Critical Practices for Leading a Team
- De: Scott Miller, Todd Davis, Victoria Roos-Olsson
- Narrado por: Scott Jeffrey Miller, Todd Davis, Victoria Roos Olsson
- Duración: 5 h y 9 m
- Versión completa
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A practical must-listen, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful - and includes new ways of thinking, tips, and techniques - this volume has been field-tested with hundreds of thousands of managers all over the world.
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Are you what Everyone Deserves?
- De Stan Stinson en 10-19-19
De: Scott Miller, y otros
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Resilience
- HBR Emotional Intelligence Series
- De: Harvard Business Review
- Narrado por: Daniel Henning, Rachel Perry
- Duración: 2 h y 4 m
- Versión completa
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How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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Management Mess to Leadership Success
- 30 Challenges to Become the Leader You Would Follow
- De: Scott Jeffrey Miller
- Narrado por: Scott Jeffrey Miller
- Duración: 4 h y 36 m
- Versión completa
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Scott knows firsthand what it’s like to go from out-of-touch boss to team-growing leader. In Management Mess to Leadership Success, you’ll find 30 leadership challenges, honed by FranklinCovey through years of research, instructional programs, and executive consultancy, and illustrated with real-life experiences shared by someone who’s lived these challenges.
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How to not be a jerk
- De Stanford Rosenthal en 03-23-20
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The Coaching Habit
- Say Less, Ask More & Change the Way You Lead Forever
- De: Michael Bungay Stanier
- Narrado por: Daniel Maté
- Duración: 3 h y 3 m
- Versión completa
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In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
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What's on your mind?
- De A. Yoshida en 08-11-16
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
- Versión completa
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General
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Narración:
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Historia
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- De Amazon_Customer en 03-29-19
De: Julie Zhuo
Lo que los oyentes dicen sobre Leading the Unleadable
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Anonymous User
- 04-03-18
Good but not great
I thought it was an okay book. Had some insights that were new to leadership. Felt like it was aimed way more at corporate America and not as much small business owner leadership.
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- Loves technology when it works
- 12-28-18
Good tips for all leaders
Being a project manager, I especially appreciated chapters 11 through the end talking about groups and meetings.
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- Amazon Customer
- 07-14-18
Good book
I liked it. Seamed a little bit entry level leadership training, but still helpful. Worth a read for sure.
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- Anonymous User
- 02-22-19
Good points but not great
Some good points. It's a lot of common sense stuff.You can get something good out of it its just a long listen
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- Pedro C.
- 02-15-18
very helpful advice
this book is very easy to follow. The examples given are very clear. you will enjoy listening to this book,
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- Meir bernath
- 06-26-18
misleading
in my opinion the title is very misleading the information in the book is quite minimal and nowhere near the quality that I have come to expect from other books in this category
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- LSM
- 11-07-20
Proficient insight - yet not what I fully expected
This book is well written, and the audio version is nicely spoken. I highly appreciate the content and the tips provided for becoming a more effective leader (in fact I will listen to again in the coming week and spend more time on the self-reflective questions)
However, I felt that the content pivoted more to a core of ‘leading yourself’ than ‘leading the unleadable’. Obviously one cannot lead others effectively until they first get their own act together.... but I do wish that the content focused more on strategic actions for leading difficult persons. Also - I view that too much of the messaging was delivered through scenarios of particular examples. Case studies are often valuable for gleaning insight from, yet it would be useful to have walked away with a specific content related to the title.
Overall, I still do recommend the book - I just think that the title needs to be refreshed.
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Historia
- Jose Alomia
- 11-13-17
Not all books are audible
The book is not bad. Overall it’s good. Lots of good information.
It’s just that some books are meant or benefit more from old fashioned reading than an audible version of listing a series of lists of things to do. Not the performance fault, nor author, just the format of the book, I believe, is not the most suitable for this type of media. It was good. Not 5 star. 4 is good.
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Historia
- Scott Waddell
- 12-16-17
Really good!
Enjoyed it even though it was more about being a great leader than the Title
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Historia
- James
- 06-23-17
I found this book to bo very helpful.
I found this book made me consider things about myself I hadn't considered. . .
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