Leading the Unleadable
How to Manage Mavericks, Cynics, Divas, and Other Difficult People
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Narrado por:
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Tom Parks
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De:
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Alan Willett
Acerca de esta escucha
The control-freak, the narcissist, the slacker, the cynic...
Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it.
Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually "want" to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. You'll learn how to:
- Master the necessary mindset
- Explain the problem calmly in a short feedback session
- Get a commitment to change, and follow up
- Coach others to replicate the process
- Develop the situational awareness required to spot trouble even earlier in the future
Every manager has "problem people". What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
Download the accompanying reference guide.©2017 Alan Willett. (P)2016 Brilliance Audio, all rights reserved.Los oyentes también disfrutaron...
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Historia
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
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Not for me - dislike narrator's voice +
- De sharing1 en 10-11-19
De: Karen Martin
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
- Versión completa
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No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
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The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
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After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
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Power Listening
- Mastering the Most Critical Business Skill of All
- De: Bernard T Ferrari
- Narrado por: Sean Pratt
- Duración: 5 h y 36 m
- Versión completa
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Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.
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Better listening made easy
- De Alejandro A. en 09-07-12
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
- Versión completa
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- De Amazon_Customer en 03-29-19
De: Julie Zhuo
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- De: Mark Horstman
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The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out?
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Incredibly effective and specific guidance
- De Cato Grace en 06-15-17
De: Mark Horstman
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- De: Mark Goulston MD
- Narrado por: L. J. Ganser
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Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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Dissapointed
- De Aaron Olson en 11-04-15
De: Mark Goulston MD
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Brain Hacks
- Life-Changing Strategies to Improve Executive Functioning
- De: Lara Honos-Webb PhD
- Narrado por: Rebecca Rogers
- Duración: 4 h y 8 m
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Filled with actionable strategies proven to improve focus, increase productivity, and promote well-being, Brain Hacks will help you transform the way you work, live, and feel by tapping into the power of your executive functioning skills. Modern life requires a lot of our brains. We need to stay organized, manage our time wisely, and make important decisions. These essential skills - known as executive functioning - affect every aspect of our lives, from how we function at work and home to how we manage stress.
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Brilliant! Wish it had an accompanying PDF
- De Jordan Todd Woods en 12-29-21
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- De: Dr. Lynne Curry
- Narrado por: Nicol Zanzarella, Christopher Lane
- Duración: 7 h y 35 m
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Taking A Stand
- De dreamon2177 en 07-10-16
De: Dr. Lynne Curry
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Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- De: Joseph Grenny, Kerry Patterson, David Maxfield, y otros
- Narrado por: Joseph Grenny
- Duración: 5 h y 33 m
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- De Tiauda Howard en 06-11-24
De: Joseph Grenny, y otros
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The Book of Beautiful Questions
- The Powerful Questions That Will Help You Decide, Create, Connect, and Lead
- De: Warren Berger
- Narrado por: Michael Quinlan
- Duración: 7 h y 47 m
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In The Book of Beautiful Questions, Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders and some of the world's foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making, creativity, leadership and relationships.
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Where's the Beef
- De Tintin en 03-03-19
De: Warren Berger
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The Effective Manager
- De: Mark Horstman
- Narrado por: Matthew Dudley
- Duración: 6 h y 9 m
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The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out?
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Incredibly effective and specific guidance
- De Cato Grace en 06-15-17
De: Mark Horstman
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- De: Mark Goulston MD
- Narrado por: L. J. Ganser
- Duración: 7 h y 8 m
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General
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Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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Dissapointed
- De Aaron Olson en 11-04-15
De: Mark Goulston MD
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Brain Hacks
- Life-Changing Strategies to Improve Executive Functioning
- De: Lara Honos-Webb PhD
- Narrado por: Rebecca Rogers
- Duración: 4 h y 8 m
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Filled with actionable strategies proven to improve focus, increase productivity, and promote well-being, Brain Hacks will help you transform the way you work, live, and feel by tapping into the power of your executive functioning skills. Modern life requires a lot of our brains. We need to stay organized, manage our time wisely, and make important decisions. These essential skills - known as executive functioning - affect every aspect of our lives, from how we function at work and home to how we manage stress.
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Brilliant! Wish it had an accompanying PDF
- De Jordan Todd Woods en 12-29-21
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- De: Dr. Lynne Curry
- Narrado por: Nicol Zanzarella, Christopher Lane
- Duración: 7 h y 35 m
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General
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Historia
Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Taking A Stand
- De dreamon2177 en 07-10-16
De: Dr. Lynne Curry
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Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- De: Joseph Grenny, Kerry Patterson, David Maxfield, y otros
- Narrado por: Joseph Grenny
- Duración: 5 h y 33 m
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- De Tiauda Howard en 06-11-24
De: Joseph Grenny, y otros
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The Book of Beautiful Questions
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- Duración: 7 h y 47 m
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In The Book of Beautiful Questions, Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders and some of the world's foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making, creativity, leadership and relationships.
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Where's the Beef
- De Tintin en 03-03-19
De: Warren Berger
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Confident Leader!
- Become One, Stay One
- De: Dan Reiland
- Narrado por: Steven Grimsley
- Duración: 7 h y 2 m
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Historia
In Confident Leader!, Dan Reiland draws from his 39 years of leadership experience to share a practical, workable, and transformational process that results in your ability to become a more self-assured leader and achieve maximum success. Building unshakable confidence will positively impact your personal work performance, your belief in self, your support and approval from others, and your trust and reliance on God.
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Must read for any leader
- De Kimberlee Pollard en 06-19-23
De: Dan Reiland
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Speak with Impact
- How to Command the Room and Influence Others
- De: Allison Shapira
- Narrado por: Allison Shapira
- Duración: 6 h y 12 m
- Versión completa
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General
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Every day, you have an opportunity to use your voice to have a positive impact - at work or in your community. You can inspire and persuade your audience - or you can distract and put them to sleep. Nervous, rambling robotic - these presentation styles can ruin a talk on even the most critical topics. And with each weak performance, career prospects dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must sound as capable as you are.
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A Waste of Time
- De CB2022 en 10-15-19
De: Allison Shapira
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- De: Renee Evenson
- Narrado por: Jill Blackwood
- Duración: 6 h y 53 m
- Versión completa
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Historia
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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Good lessons, but lacking
- De Matthew Brandsema en 12-29-21
De: Renee Evenson
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- De: Gill Hasson
- Narrado por: Katy Carmichael
- Duración: 4 h y 21 m
- Versión completa
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Historia
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
- De JP en 07-16-24
De: Gill Hasson
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- De: Paul Falcone
- Narrado por: Adam Lofbomm
- Duración: 12 h y 45 m
- Versión completa
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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Decent examples, but outdated male focused POV
- De GinaM en 01-09-22
De: Paul Falcone
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The Negativity Fast
- Proven Techniques to Increase Positivity, Reduce Fear, and Boost Success
- De: Anthony Iannarino
- Narrado por: Anthony Iannarino
- Duración: 5 h y 52 m
- Versión completa
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Sales leader and strategist Anthony Iannarino delivers an exciting and effective new take on creating and sustaining powerful sales processes. You'll learn to lead with positivity as you harness negative emotions to make lasting changes for the better and explore the power of gratitude to transform your mental outlook. Discover how to reframe the negative events of your life into the ways they made you stronger and prepared you for future setbacks.
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He stayed positive lol
- De Amazon Customer en 11-25-24
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- De: Susan Benjamin
- Narrado por: Caroline Miller
- Duración: 4 h y 38 m
- Versión completa
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General
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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meh
- De L. DeSantis en 08-28-22
De: Susan Benjamin
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Dealing with Difficult People
- De: Roy Lilley
- Narrado por: Timothy Andrés Pabon
- Duración: 3 h y 41 m
- Versión completa
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General
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Historia
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Skip it
- De Tim en 01-12-22
De: Roy Lilley
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How to Master the Art of Selling Anything Program
- De: Tom Hopkins
- Narrado por: Tom Hopkins
- Duración: 10 h y 27 m
- Versión completa
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Whether you're in sales, interact with people on a regular basis in your profession, or you just want to be more persuasive, the single most important thing you can do is to learn how to sell. Imagine knowing the words, techniques, closes, and tactics of the top 5% of salespeople in America. If you had this insight, you could radically change your life, explode your income, and live the life of your dreams...and there’s no one more qualified to teach you those skills than Tom Hopkins, the builder of sales champions.
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The Book did not read to the end!
- De Felix en 09-13-20
De: Tom Hopkins
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Move Fast and Fix Things
- The Trusted Leader's Guide to Solving Hard Problems
- De: Anne Morriss, Frances Frei
- Narrado por: Frances Frei, Anne Morriss
- Duración: 5 h y 17 m
- Versión completa
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Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of wreckage is the price we have to pay for inventing the future. Leadership experts Frances Frei and Anne Morriss argue that this belief is deeply flawed—and that it keeps you from building a great company.
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Mostly Propaganda
- De William A. Ross en 11-06-23
De: Anne Morriss, y otros
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- De: Rory Sullivan
- Narrado por: Stu Royce
- Duración: 3 h
- Versión completa
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General
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Historia
All of us have been in a situation where we have to manage or lead a group of people. No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world. Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing. As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.
De: Rory Sullivan
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How to be a Good Boss and a Great Leader
- Team Building, Time Management, and Communication Skills for the First Time Manager or Entrepreneur (Effective leadership principles for businesses big & small)
- De: Anthony Raymond
- Narrado por: Don Moffit
- Duración: 5 h y 37 m
- Versión completa
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Do you have trouble keeping your team focused, motivated, and committed to the pursuit of their assigned goals? The truth is, the majority of bosses fail to inspire their employees to be engaged and productive at work. And they're often frustrated by their inability to incite their team to action.
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Informative and efficient
- De ES en 10-23-24
De: Anthony Raymond
Lo que los oyentes dicen sobre Leading the Unleadable
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Anonymous User
- 04-03-18
Good but not great
I thought it was an okay book. Had some insights that were new to leadership. Felt like it was aimed way more at corporate America and not as much small business owner leadership.
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- Loves technology when it works
- 12-28-18
Good tips for all leaders
Being a project manager, I especially appreciated chapters 11 through the end talking about groups and meetings.
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- Amazon Customer
- 07-14-18
Good book
I liked it. Seamed a little bit entry level leadership training, but still helpful. Worth a read for sure.
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- Anonymous User
- 02-22-19
Good points but not great
Some good points. It's a lot of common sense stuff.You can get something good out of it its just a long listen
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- Pedro C.
- 02-15-18
very helpful advice
this book is very easy to follow. The examples given are very clear. you will enjoy listening to this book,
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- Meir bernath
- 06-26-18
misleading
in my opinion the title is very misleading the information in the book is quite minimal and nowhere near the quality that I have come to expect from other books in this category
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- LSM
- 11-07-20
Proficient insight - yet not what I fully expected
This book is well written, and the audio version is nicely spoken. I highly appreciate the content and the tips provided for becoming a more effective leader (in fact I will listen to again in the coming week and spend more time on the self-reflective questions)
However, I felt that the content pivoted more to a core of ‘leading yourself’ than ‘leading the unleadable’. Obviously one cannot lead others effectively until they first get their own act together.... but I do wish that the content focused more on strategic actions for leading difficult persons. Also - I view that too much of the messaging was delivered through scenarios of particular examples. Case studies are often valuable for gleaning insight from, yet it would be useful to have walked away with a specific content related to the title.
Overall, I still do recommend the book - I just think that the title needs to be refreshed.
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- Jose Alomia
- 11-13-17
Not all books are audible
The book is not bad. Overall it’s good. Lots of good information.
It’s just that some books are meant or benefit more from old fashioned reading than an audible version of listing a series of lists of things to do. Not the performance fault, nor author, just the format of the book, I believe, is not the most suitable for this type of media. It was good. Not 5 star. 4 is good.
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- Scott Waddell
- 12-16-17
Really good!
Enjoyed it even though it was more about being a great leader than the Title
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- James
- 06-23-17
I found this book to bo very helpful.
I found this book made me consider things about myself I hadn't considered. . .
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