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Three Tools for Tackling Tough Conversations
- Narrado por: Phil M. Jones
- Duración: 29 m
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Resumen del Editor
Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want.
You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations - and meet a precocious, telekinetic young heroine; a master of asking the right questions; and a leader who takes off their armor, embraces vulnerability, and leads with courage.
Key Takeaways:
- Meet in Person: Face-to-face interactions give you surprising insight and power
- Turn Your Vulnerability into a Strength: Tips for staying open and creating new opportunities
- Flex Your Empathy Muscles: Simple practices to help you feel across the aisle and disarm the situation
- Find Win-Wins: How curiosity and “micro-asks” help you get what you want
About the Mentor:
Everyone has something to sell. Phil M. Jones believes we can influence people and get results - all while maintaining our integrity. He’s made it his life’s work to demystify the decision-making process, reframe what it means to “sell” and share communications skills that empower confidence and immediately impact our bottom line. Author of five international best-selling books, and the youngest winner of the coveted “British Excellence in Sales and Marketing Award”, Phil helps leaders and rising stars around the world have brave conversations and get what they want.
Audible Books Explored In this Workshop
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Your brand is on trial—here’s how to win your case. You know your company is amazing. You say your company is amazing. But why should your customers believe you? In a crowded consumer courtroom full of shady advertisers all claiming to be the best, the fastest, the most caring, your brand is literally on trial—and that means you better deliver the proof.
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Proved…
- De Phil Williams en 03-14-24
De: Melanie Deziel, y otros
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How to Persuade and Get Paid
- The Sales Workshop for Everyone
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 4 h y 39 m
- Versión completa
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How to Persuade and Get Paid is a sales training program that combines information and entertainment to teach you exactly what it takes to create success in today’s challenging marketplace.
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How to Win Friends & Influence People for the Modern Age
- De Bryan Eisenberg en 02-11-19
De: Phil M. Jones
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Exactly What to Say
- The Magic Words for Influence and Impact
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 1 h y 14 m
- Versión completa
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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
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Handful of Good Scripts
- De A. Yoshida en 05-28-18
De: Phil M. Jones
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Exactly How to Sell
- The Sales Guide for Non-Sales Professionals
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 3 h y 49 m
- Versión completa
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Exactly How to Sell walks you through a tried-and-true process that draws on time-tested methods that are designed to attract and keep more customers. No matter what you are selling (yourself, your product, or your services), this simple listen is certain to provide you actionable strategies to deliver you more of the sales results you are seeking.
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Exactly How to Sell Exactly What I Needed
- De Richard Gardner en 08-06-18
De: Phil M. Jones
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Exactly Where to Start
- The Practical Guide to Turn Your Big Idea into Reality
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 1 h y 46 m
- Versión completa
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Exactly Where to Start is a playbook for everyone with a great idea, everyone with a goal in mind, and everyone with a specific destination but no journey. This book coaches you through the journey with precise, actionable steps that help you take that all-important first leap and keep the momentum going. Discard the distractions, break through the overwhelm, and get going for real with this real-world blueprint for turning your vision into reality.
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Exactly what I was looking for
- De Anonymous User en 01-06-19
De: Phil M. Jones
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The Work Before the Work
- The Hidden Habits Elite Sales Professionals Use to Outperform the Competition
- De: Paul M Caffrey, Phil M Jones
- Narrado por: Paul M Caffrey, Phil M Jones
- Duración: 4 h y 56 m
- Versión completa
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In The Work Before the Work, leading sales professionals Paul M. Caffrey and Phil M. Jones reveal the six hidden habits that set sales superstars apart, and how to unlock them in yourself. But be advised: You will find approximately zero “hacks”, and not a single “trick” in these minutes. And at no point will you discover a “hidden secret”. Instead, you’ll discover the meticulous thinking, questioning, and preparation that the best of the best practice unconsciously, and learn how to ritualize your sales preparation so you, too, can join their ranks.
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Great book but no companion downloads available !
- De Caroline en 10-02-22
De: Paul M Caffrey, y otros
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Prove It
- Exactly How Modern Marketers Earn Trust
- De: Melanie Deziel, Phil M. Jones
- Narrado por: Melanie Deziel, Phil M. Jones
- Duración: 2 h y 36 m
- Versión completa
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General
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Historia
Your brand is on trial—here’s how to win your case. You know your company is amazing. You say your company is amazing. But why should your customers believe you? In a crowded consumer courtroom full of shady advertisers all claiming to be the best, the fastest, the most caring, your brand is literally on trial—and that means you better deliver the proof.
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Proved…
- De Phil Williams en 03-14-24
De: Melanie Deziel, y otros
-
How to Persuade and Get Paid
- The Sales Workshop for Everyone
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 4 h y 39 m
- Versión completa
-
General
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Narración:
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Historia
How to Persuade and Get Paid is a sales training program that combines information and entertainment to teach you exactly what it takes to create success in today’s challenging marketplace.
-
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How to Win Friends & Influence People for the Modern Age
- De Bryan Eisenberg en 02-11-19
De: Phil M. Jones
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Exactly What to Say
- The Magic Words for Influence and Impact
- De: Phil M. Jones
- Narrado por: Phil M. Jones
- Duración: 1 h y 14 m
- Versión completa
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General
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Narración:
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Historia
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
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Handful of Good Scripts
- De A. Yoshida en 05-28-18
De: Phil M. Jones
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How to Manage Stress at Work
- De: Megan Bruneau
- Narrado por: Megan Bruneau
- Duración: 38 m
- Grabación Original
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Managing stress comes down to understanding - and solving - what therapist Megan Bruneau calls the stress equation. According to Bruneau, stress is the result of thinking that your perceived responsibilities are greater than your perceived capacity to take them on. In this workshop, Bruneau tells us how to change those perceptions to manage stress, whether it originates at the office or elsewhere. From understanding that you can’t do everything yourself to taking time to boost your mood, Bruneau identifies concrete ways to help you de-stress and handle life’s messiness.
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Very, very basic
- De Igor en 07-30-21
De: Megan Bruneau
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How to Be More Intentional with Time
- De: Laura Vanderkam
- Narrado por: Laura Vanderkam
- Duración: 33 m
- Grabación Original
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People who do amazing things in the world - developing a new cancer drug, creating award-winning ads, helping their communities - may seem to have all sorts of advantages. But they don’t have any more hours than the rest of us. Instead, they may be allocating their hours in interesting ways that the rest of us can learn from. In this workshop, time management expert Laura Vanderkam explains about how broadening our perspective on time will help us be more intentional with the hours we have, and shares the simple, practical steps your team can take to start making time work for them.
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Don't Waste Your Time On This Book
- De Anonymous User en 04-07-21
De: Laura Vanderkam
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Take the Long View
- De: Eric Ries
- Narrado por: Eric Ries
- Duración: 48 m
- Grabación Original
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It’s a bracing reality of 21st-century business: Most start-ups fail. What matters is how companies respond to failure - and how they break bad habits to foster innovation. In this invigorating conversation, you’ll hear how entrepreneur and author Eric Ries learned the hard way that it’s not enough to have a great idea. Successful businesses must continually test and refine products, leveraging feedback from real customers to make incremental improvements.
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The title is fitting
- De Shey Reads en 02-21-22
De: Eric Ries
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Where to Look for Big Ideas
- De: Daniel Coyle
- Narrado por: Daniel Coyle
- Duración: 38 m
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It’s hard to come up with a big idea - but it doesn’t have to be. Because great ideas don’t come from the inside-out - they come from the outside-in. The good stuff is out there, waiting. We just have to know how to see it. And in our fast-changing work world, this might be the most useful skill our teams can have.
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What a waste of time
- De MoeFromSocal en 05-17-24
De: Daniel Coyle
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How to Decrease Burnout and Increase Joy
- De: Bruce Daisley
- Narrado por: Bruce Daisley
- Duración: 30 m
- Versión completa
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It’s difficult to totally disconnect from our jobs outside of work hours. But not doing so can cause long-term stress, burnout, and loss of the joy we find in work. As a top tech leader, Bruce Daisley has seen up close how an around-the-clock work culture can lead employees to feel perpetually stressed-out, disengaged, and unhappy. In this workshop, Daisley lays out specific strategies to help us break free from the unhealthy work habits that lead to burnout and shows us that protecting our personal time can lead to more inspiration and more joy on the job.
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Good but basic
- De houda en 02-16-21
De: Bruce Daisley
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The Productive Power of Lists
- De: Paula Rizzo
- Narrado por: Paula Rizzo, Joniece Abbott-Pratt
- Duración: 35 m
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Productivity expert Paula Rizzo shows how you can use lists to your maximum advantage. She helps you assess the work you have in front of you and identify how to best spend your time - figuring out what to work on versus what to delegate, what’s important versus what can wait. From evaluating tasks through the lens of your top priorities to embracing your own productivity rhythm and scheduling free time to recharge, her tips will empower you to accomplish more of what’s meaningful.
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Short, Sweet, and to the point!
- De NSW27 en 04-25-23
De: Paula Rizzo
Lo que los oyentes dicen sobre Three Tools for Tackling Tough Conversations
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Impact Hypnosis LLC
- 10-14-23
Bravo!!!!
So succinct. Easily digestible information. Makes it so easy to share. Thank you thank you thank you.
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- Gloria S. Smith
- 02-10-23
So true
The three steps are simple to follow, and the part about courage is so true!
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- GA
- 04-10-21
I had to take a few notes
I enjoyed listening to this audio book. I learned about the 7 questions you must ask in a conversation and it was eye opening for me. I recommend this book to anyone that is trying to learn how to tackle tough conversations!
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- C.P
- 10-20-22
Straight forward, powerful and clear
Do not need to say more than that it's straight forward, powerful and clear. Phil M Jones does not disappoint.
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- Scott
- 07-30-21
Tools for any conversation
The content is a very brief distillation from three popular books. The brief main points presented are very good. You would need the referenced books for examples and more depth, which is fine.
My only real issue is with this books title. The advice is for making any conversation successful. I did not get any particular insight for preparing myself or my employee for a difficult conversation.
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- Hello
- 12-03-22
Greasy recommending 3 books
Review 3 books that are great Very quick listen and easy to follow makes this a great choice
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- Anonymous User
- 04-09-21
Awesome
I love it. the narrator is excellent
first audible book I still finish. So awesome. I love the 3 points I will apply them. Curiosity, Empathy and Courage.
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esto le resultó útil a 1 persona
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- Alisa Hamilton
- 06-04-21
Very short but very good
I was immediately pulled into this audio book when a affectionately reflected on the book Matilda. His references other books just made me buy more books. Good job
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- Ja'Net
- 03-02-22
Informative and Impactful
Great information! The outlined steps were easy to understand and it is delivered in a way that keeps the reader/listener engaged. To the point and avoids redundancy.
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- Ramona Denton
- 07-17-20
Wonderful but distracting background music
The content and narrator were wonderful and engaging. I think I learned something helpful, and I’ll probably listen to this again.
I find background music really distracts from the message and content. Happily, the background music in this program was muted a bit more than most, so I was able to make it through.
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