Devin Bramhall, growth advisor and former CEO of Animalz—the content marketing agency for companies like Amazon, Google, and Intercom—shares candid stories about 3xing the agency's revenue to $11.5M in only 2 years.

Devin Bramhall is a content marketing legend.

After 3xing revenue to $11.5M in only 2 years at Animalz, she went on to build a successful consulting biz while growing her marketing podcast, Don't Say Content.

This week, Devin joins Alex to discuss:

• How she scaled Animalz
• Her advice for startups thinking about content
• How she grew her podcast

Eloise (Shuttleworth) Salisbury, newly named Chief Customer Officer at AutogenAI, recounts lessons from 5 years of building Iterable's customer success program from the ground up, how she's approaching her first 90 days in a new CS leadership role, and why she founded Women in SaaS.

What does it take to build an enterprise-level customer success program?

Eloise Salisbury, Chief Customer Officer at AutogenAI, joins us this week to break down what she learned scaling Iterable's customer success program.

Eloise joined Iterable, a cross-channel marketing enablement platform, after their Series B.

In her five years with the company, she scaled their CS to an international audience, introduced an enterprise CS and implementation track, which ultimately helped the company grow to a $2 billion valuation.

In today’s episode, Alex and Eloise discuss:

• how to build mid-market and enterprise CS teams
• what makes an ideal CS/sales relationship
• how she's approaching the first 90 days at AutogenAI
• why she founded Women in Saas (and her advice for women in tech leadership)

Derek Osgood, Founder & CEO of Ignition, shares product marketing lessons from leading 9 major launches at PlayStation, reinventing a software category at Rippling, and founding Ignition—a product management platform.

Derek Osgood is a career product marketer turned founder.

He's made a career out of leading product launches at PlayStation and Rippling before founding Ignition, a go-to-market platform designed to help businesses launch products.

In today’s show, Derek joins Alex to talk about:

• how his PlayStation game launch experience lends itself to SaaS
• how Rippling thought about reinventing a product category
• transitioning to the role of founder at his own company
• his best practices for a successful product launch