Participation is Mandatory

De: Agital Studios
  • Resumen

  • Participation is Mandatory explores the intersection of marketing, technology, and the evolving landscape of the customer-brand relationship, told by leading executives, investors and entrepreneurs. We share research, innovations, and insights for the emerging and evolving fields or participatory marketing and customer experience, and talk to (and learn from) business leaders who create meaningful, impactful customer experiences in every interaction. Hosted by Scott Kaufmann - marketing agency founder, entrepreneur and investor.
    Copyright 2024 All rights reserved.
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Episodios
  • S1E5: Disrupting American Healthcare with Calley Means
    Jun 4 2024

    Join us as Calley Means, co-founder of TrueMed, shares his transformative journey from high-profile pharmaceutical consultant to major disruptor in the healthcare industry. Along the way, Calley explains how storytelling, tackling big challenges, and leading with passion have been pivotal in building a brand that grabs attention, drives systemic change, and fosters community.

    Calley and Scott delve into a critical analysis of the pharmaceutical sector, with strategic insights on preventive healthcare and the paradigm shift from treatment to holistic wellness. Calley also shares personal anecdotes about the trials and triumphs encountered while building Truemed and spearheading a movement toward a healthier society. Discover more about his journey and insights in the new book he's co-authored with his sister, Dr. Casey Means, available on Amazon here.

    02:00 - Who is Calley? (Ambassadors at dinner. Dog Letters. Sarah Palin)

    14:20 - The World of Consulting (Food + Pharma. Opioid crisis. Regulatory capture)

    22:50 - The Art of Storytelling (Great communicators. The zeitgeist)

    29:10 - The Truth About Business School (Who goes to Harvard? Calculated risk)

    37:20 - Launching a Start-Up (Seinfeld's advice. Finding your market. Anamolie)

    47:20 - PR for Start-Ups (What's the story? Putting it all on the line. Fear of failure)

    55:00 - Major Life Changes (COVID. Death. Upending the medical industry)

    01:00:20 - Taking on the Healthcare Industry (Good Energy. Leading with your passion)

    01:08:20 - How to Hire for a Start-Up (Truemed. Specialists. WHO method)

    01:17:50 - Creating an Online Community (Going content crazy. Picking a platform)

    01:23:20 - Building a Beloved Brand (Pick a fight. Mission-driven. Hire the right people)

    01:28:20 - Building an Audience (Tucker, Russell Brand, Huberman. Framing)

    01:34:20 - Ruffling Feathers (IRS. Status quo. Partners and platforms)

    01:38:20 - The Secrets to Good Health (Myths. Movement. Final advice)

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    1 h y 45 m
  • S1E4: Branding, Business & the Ballot Box with Stephen Richer
    May 14 2024

    In today's interview, we shift focus from our usual lineup of business and marketing leaders to engage in conversation with Stephen Richer, Maricopa County recorder now in his fourth year in office. While Stephen’s initial 2020 campaign platform was to “Make the Recorder’s Office Boring Again”, his life before and after entering politics has been anything but.

    Stephen’s unique story includes turns navigating corporate law, self-starting his own businesses, entering the world of politics, and, as you'll discover, becoming something of a branding and communications expert in the process. Our discussion spans his formative years, his early triumphs and setbacks, his experiences navigating political turbulence, and the value of bringing authenticity, ownership, and a competitive spirit to every role he undertakes.

    Don't forget to subscribe to be the first to hear thought-provoking interviews from today's business leaders and marketing experts.

    (02:00) Stephen's Childhood (Mormon country. OCD. Fantasy novels)

    (08:30) How Education Informs Your Path (Pre-modernist lit. Finding purpose. Falling in love)

    (20:00) The Entrepreneur Gene (In your blood? First business launch. Legal troubles)

    (30:30) Early Failure Creates Long-Term Success (Trials by fire. Repairing relationships)

    (38:00) Launching Multiple Businesses (GatherDC. Raspberry expirations. 90's themed bar)

    (49:00) Finding Meaning Through Work (Loving work at 70. Weighing risk. Parenting)

    (56:00) Good Lawyers and Good Leaders (Leaving law. Learning on the job. First run for office)

    (1:09:40) What is a County Recorder? (Nuts and bolts. What's more important than winning)

    (1:16:00) Political Data Science 101 (Saints, sinners, and salvageables. What works?)

    (1:26:20) Authentic Branding (Being yourself. Watered down brands + politicians. Catfishing)

    (1:34:00) Navigating Political Drama in AZ (Make the recorder's office boring again)

    (1:42:00) Electing Entrepreneurs to Office (ROI = good democracy? Ignoring the noise. Wins)

    (1:53:30) Improving Communications (Building confidence through vulnerability)

    (2:03:00) Life in the Political Crosshairs (Advice for young people. Running again)

    (2:11:15) How to be an Effective Leader (Am I doing a good job? Weaknesses)

    (2:20:00) Final Words of Wisdom (Navigating leadership and life with authenticity)

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    2 h y 30 m
  • S1E3: Microsoft, Venture Capital and Storytelling with Bob Kelly
    Apr 30 2024

    In this episode, we talk to Bob Kelly, one of the few people in the world who has worked with all three CEOs of Microsoft, but he’s also a renaissance man, venture capitalist, marketer, and most importantly, family man.

    Bob shared his natural gift of storytelling to walk us thought the early days of Microsoft, detailing the many wins (and few missteps) of the tech giant. Later, we follow him as he makes his way into the world of venture capitalism, and he provides a few tips on how to navigate the science and art of making a wise investment. Finally, we talk a lot about the future of the technology industry and how the new generation of tech leaders are making an impact.

    Don't forget to subscribe to be the first to hear thought-provoking interviews from today's business leaders and marketing experts.

    (01:20) - Bob's Background (Living in East Coast & Europe, Father’s Antique business)

    (08:55) - Free-Flowing Ideas and Education (Educational Excellence & tradition, Shakespeare)

    (15:00) - The MRI Leadership Principle (Choosing mercy, MRI in Large Organizations)

    (19:37) - The Accidental Career (Marketing for Microsoft, Positioning to Enterprise customers)

    (36:43) - Leadership & the Four As (Success & Tradeoffs)

    (40:25) - Changes at Microsoft (Stages of Leadership, Open Source, Focusing on Windows)

    (50:43) - Customer-focused Approach (Providing Delight, Being available for your team)

    (1:07:59) - The Move to Venture Capital (Vital Partnerships at Microsoft, leaving Microsoft)

    (1:16:04) - The Art and Science of Investing (Where to invest vs. Navigating Ecosystems, Betting on the person vs. The idea)

    (1:25:16) - Feedback and Iterative Loops (Feedback in relation to customer engagement)

    (1:28:05) - Taking a Seat on the Board (Shifting strategies, Protecting the investment)

    (1:35:00) - The Challenges of Venture Capitalism (addressing the criticism, working with startups)

    (1:39:55) - Predicting the Future (Government regulation, Apple in the News, tech and societal impact)

    (1:57:26) - A New Generation of Tech Leaders (Gen Z business leaders)

    (1:59: 19) - Looking Back on a Career (Wins and Losses, A bright future ahead)

    (2:05:26) - Closing thoughts (The Life of a True Challenger)

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    2 h y 7 m

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