Dan and Brigitte tackle a crucial element of business success in this episode: cultivating a positive company culture. They kick things off with a lighthearted conversation about Olympic sports and the unexpected lessons they offer on teamwork and communication. Then, they dive deeper into a recent article from SBAM highlighting the disconnect many employees experience with their HR departments. Dan and Brigitte share actionable strategies for building a strong company culture, including:

• Hiring based on values: Find individuals who align with your company's core beliefs.
• Creating a safe space: Encourage open communication and allow for mistakes.
• Practicing empathy: Listen to employee concerns and address them with understanding.

Bonus Tip: Dan and Brigitte recommend essential leadership and management books, including "Leaders Eat Last" by Simon Sinek, "Dare to Lead" by Brené Brown, and "The Five Dysfunctions of a Team" by Patrick Lencioni.

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Hosts
Daniel Proczko - myPocketMarketing
Brigitte Vegter - Vegter Financial

In this episode, Dan and Brigitte discuss the challenges of managing cash flow and overhead expenses, particularly in industries like restaurants. They explore the pros and cons of credit card fees versus raising prices, and the impact of these decisions on customer experience. Listeners will gain insights into effective cost management strategies and learn how to balance profitability with customer satisfaction.

Liked this show? SUBSCRIBE to this podcast on Spotify, Apple, Google and more. Catch past episodes and show notes at WhatTheBiz.com.

Join the WhattheBiz?! newsletter to be the first to learn about upcoming events and specials.

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Hosts
Daniel Proczko - myPocketMarketing
Brigitte Vegter - Vegter Financial

In this episode, Dan and Brigitte dive into the latest news impacting the restaurant industry: the potential elimination of tipping in Michigan. They discuss the potential implications for restaurants, including price increases and potential closures. The conversation then shifts to the broader topic of business growth and the importance of customer experience. Dan and Brigitte share insights on how to navigate industry changes, refine your target market, and maintain focus while scaling a business.

Liked this show? SUBSCRIBE to this podcast on Spotify, Apple, Google and more. Catch past episodes and show notes at WhatTheBiz.com.

Join the WhattheBiz?! newsletter to be the first to learn about upcoming events and specials.

*********

Hosts
Daniel Proczko - myPocketMarketing
Brigitte Vegter - Vegter Financial