Comebacks at Work
Using Conversation to Master Confrontation
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Narrated by:
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Susan Ericksen
A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's Crucial Conversations, and Douglas Stone's Difficult Conversations, a perfect workplace guide to getting what you deserve.
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Enlightening Book
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Would you listen to Comebacks at Work again? Why?
Yes! This book gave great REALISTIC examples of EVERYDAY confrontational situations. The examples and reasoning to utilize a specific response was broken down and analyzed for you and helped you to learn to do it yourself! It is the perfect book to not only learn how to handle these type situations but ideal as a refresher tool. Great Book!!!Like a Fly on the Wall in my Company
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Packed with examples and exercises
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It also give lots of examples and samples to use while you develop your skill level when using comebacks.
This information can also be applied at home, with friends and family members.
Insightful
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Better than taking a seminar!
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