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Crucial Conversations
- Tools for Talking When Stakes Are High
- Narrated by: Anna Fields
- Length: 4 hrs and 17 mins
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Crucial Conversations
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Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.
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Publisher's summary
The New York Times best seller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
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What Do You Really Want for Your Children?
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- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
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Overall5 out of 5 stars 334
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Performance5 out of 5 stars 284
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Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
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Deaply helpful
- By Dominique on 04-28-15
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Feeling Good Together
- The Secret to Making Troubled Relationships Work
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- Narrated by: Alan Sklar
- Length: 8 hrs and 38 mins
- Unabridged
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Overall4.5 out of 5 stars 323
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Performance4.5 out of 5 stars 251
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Story4.5 out of 5 stars 244
Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.
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5 out of 5 stars
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Best yet for communications Skills
- By Jeffrey J. Ardo on 03-20-10
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
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Overall4.5 out of 5 stars 28
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Performance4.5 out of 5 stars 25
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Story4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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5 out of 5 stars
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This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
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Instant Influence
- How to Get Anyone to Do Anything - Fast
- By: Michael V. Pantalon
- Narrated by: Walter Dixon
- Length: 6 hrs and 57 mins
- Unabridged
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Overall4.5 out of 5 stars 145
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Performance4.5 out of 5 stars 125
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Story4.5 out of 5 stars 124
What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
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1 out of 5 stars
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Disappointing
- By Wicked Salty Homes on 05-14-11
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The DNA of Relationships
- By: Dr. Gary Smalley
- Narrated by: Chris Fabry
- Length: 6 hrs and 44 mins
- Unabridged
-
Overall4.5 out of 5 stars 285
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Performance4.5 out of 5 stars 220
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Story4.5 out of 5 stars 218
We are designed for relationships, yet they often bring us pain. In this paradigm-shifting book, Gary Smalley unravels the DNA of relationships: we are made for three great relationships, with God, others, and ourselves, and all relationships involve choice. Gary exposes a destructive relationship dance that characterizes nearly every relationship conflict, and he offers five new dance steps that will revolutionize relationships.
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2 out of 5 stars
-
Could be half as long
- By Christine on 01-06-08
By: Dr. Gary Smalley
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Trust Works!
- Four Keys to Building Lasting Relationships
- By: Ken Blanchard
- Narrated by: Dan Woren
- Length: 2 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 61
-
Performance4.5 out of 5 stars 53
-
Story4 out of 5 stars 53
New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.
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3 out of 5 stars
-
Not for me!
- By Michael Perkowski on 11-24-16
By: Ken Blanchard
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How to Keep People from Pushing Your Buttons
- By: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrated by: Tom Parks
- Length: 6 hrs and 54 mins
- Unabridged
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Overall4.5 out of 5 stars 56
-
Performance4.5 out of 5 stars 49
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Story4.5 out of 5 stars 48
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
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5 out of 5 stars
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Watch out for self-inflicted button pushing
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By: Albert Ellis Ph.D., and others
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You Already Know How to be Great
- A Simple Way to Remove Interference and Unlock Your Greatest Potential
- By: Alan Fine, Rebecca Merril
- Narrated by: Alan Fine
- Length: 7 hrs and 25 mins
- Unabridged
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Overall4 out of 5 stars 85
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Performance4.5 out of 5 stars 58
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Story4.5 out of 5 stars 56
Most people who want to get better—at hitting golf shots, negotiating with clients, delivering presentations, or any other field of endeavor—seek out new information. They read a book, take a class, hire an expert tutor. But as Alan Fine has learned from many years of coaching athletes and businesspeople, this “outside-in” approach often doesn’t produce the results people want. More information becomes a distraction rather than a solution, and high performance remains elusive.
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2 out of 5 stars
-
Not great
- By Nic on 01-28-11
By: Alan Fine, and others
-
Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- By: Mark Goulston MD
- Narrated by: L. J. Ganser
- Length: 7 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,146
-
Performance4.5 out of 5 stars 1,029
-
Story4.5 out of 5 stars 1,018
Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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2 out of 5 stars
-
Dissapointed
- By Aaron Olson on 11-04-15
By: Mark Goulston MD
-
The Curse of the Good Girl
- Raising Authentic Girls with Courage and Confidence
- By: Rachel Simmons
- Narrated by: Christina Moore
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall4 out of 5 stars 72
-
Performance4 out of 5 stars 50
-
Story4 out of 5 stars 51
Rachel Simmons is a New York Times best-selling author and the founding director of the Girls' Leadership Institute. The Curse of the Good Girl looks into the phenomenon of the glass ceiling placed on girls who attempt to live up to the standard of being "good". Simmons then shows how parents can help build girls' self-esteem and give them the strength to pursue their goals.
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5 out of 5 stars
-
Best book for mom's of daughters that I have read
- By Wendy on 05-20-10
By: Rachel Simmons
-
Magic Words
- The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence
- By: Tim David
- Narrated by: Walter Dixon
- Length: 3 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 327
-
Performance4.5 out of 5 stars 269
-
Story4.5 out of 5 stars 269
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.
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3 out of 5 stars
-
Very essential
- By Gerardo A Dada on 01-21-16
By: Tim David
-
Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- By: Henry Cloud
- Narrated by: Henry Cloud
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 2,487
-
Performance4.5 out of 5 stars 2,105
-
Story4.5 out of 5 stars 2,088
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
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5 out of 5 stars
-
A Good One
- By Philips Adeniyi on 03-26-12
By: Henry Cloud
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Love Talk
- Speak Each Other's Language Like You Never Have Before
- By: Dr. Les Parrott, Dr. Leslie Parrott
- Narrated by: Dr. Leslie Parrott, Dr. Les Parrott
- Length: 2 hrs and 39 mins
- Abridged
-
Overall4.5 out of 5 stars 97
-
Performance4.5 out of 5 stars 62
-
Story4.5 out of 5 stars 62
A deep yet simple guide to revolutionizing the romance-building communication every thriving marriage needs. Love Talk is like no other communication book you've ever listened to. The fruit of years of research by two foremost relationship experts (who also happen to be husband and wife), this book forges a new path to the heart of loving conversation. You'll begin by identifying your security need and determining your personal communication style.
-
3 out of 5 stars
-
Should Purchase the Book for Assessment Passcode
- By Terassa on 12-29-10
By: Dr. Les Parrott, and others
-
Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 152
-
Performance4.5 out of 5 stars 128
-
Story4.5 out of 5 stars 125
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
-
1 out of 5 stars
-
Amateur.
- By Christie on 08-11-18
-
The Key to Everything
- Unlocking the Secret to Why Some People Succeed and Others Don't
- By: Matt Keller
- Narrated by: Matt Keller
- Length: 4 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 44
-
Performance5 out of 5 stars 37
-
Story5 out of 5 stars 35
For two decades, pastor and leadership consultant Matt Keller has worked with hundreds of influencers, and he has learned that the greatest enhancer or greatest limiter to a person's success is whether someone is teachable. In The Key to Everything, Keller shows how teachability isn't something that some people are born with and others aren't. It is a characteristic that can be learned and grown.
-
5 out of 5 stars
-
Love this book
- By Zay on 12-09-16
By: Matt Keller
-
Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- By: Chip R. Bell, Marshall Goldsmith
- Narrated by: Mark Peckham
- Length: 6 hrs and 34 mins
- Unabridged
-
Overall4 out of 5 stars 87
-
Performance4.5 out of 5 stars 78
-
Story4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
-
4 out of 5 stars
-
Great tips and tools on mentoring
- By Hello on 01-14-23
By: Chip R. Bell, and others
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Have you’ve ever felt the desire to introduce your friends to Jesus, but you can’t get past the tension? This audiobook can help give you the tools to not only bridge the awkward gap, but also learn how to take the conversation to the next level. The practical steps in this audiobook will give you the confidence you need to engage with those who need to meet Jesus. Jesus engaged in a series of vibrant, crucial conversations with a range of people. You, too, can engage in honest, open, crucial conversations without being weird.
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1 out of 5 stars
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Too much filler, and the narration was mumbled
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2 out of 5 stars
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The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
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Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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Ready, Fire, Aim
- Zero to $100 Million in No Time Flat
- By: Michael Masterson
- Narrated by: Sean Pratt
- Length: 12 hrs and 10 mins
- Unabridged
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Overall4.5 out of 5 stars 1,456
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Performance4.5 out of 5 stars 1,113
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Story4.5 out of 5 stars 1,108
If you had the opportunity to work where, when, and with whom you wanted - all while getting paid very well - would you take it? Self-made multimillionaire and best-selling author Michael Masterson did, and with Ready, Fire, Aim he'll show you how to do the same.
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3 out of 5 stars
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Something for everyone, and something not
- By David on 06-01-08
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Positioning, 20th Anniversary Edition
- The Battle for Your Mind
- By: Al Ries, Jack Trout
- Narrated by: Grover Gardner
- Length: 4 hrs and 8 mins
- Unabridged
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Overall4.5 out of 5 stars 107
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Performance5 out of 5 stars 94
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Story4.5 out of 5 stars 94
An updated edition of the original 1981 text, this 20th-anniversary edition makes available to business and marketing professionals - including tens of thousands of Ries and Trout groupies, worldwide - the work that forever changed the way marketing strategy is done. This new edition features commentary from the authors that offers fresh insight into why “positioning” a product in a prospective customer's mind is still the most important strategy in business, and includes numerous examples of campaigns that followed, or didn't follow, Ries and Trout's thinking.
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5 out of 5 stars
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branding Bible-ish
- By Los on 03-15-24
By: Al Ries, and others
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Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- By: Kim Scott
- Narrated by: Teri Schnaubelt
- Length: 11 hrs and 55 mins
- Unabridged
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Overall4.5 out of 5 stars 1,451
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Performance4.5 out of 5 stars 1,148
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Story4.5 out of 5 stars 1,142
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
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5 out of 5 stars
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Odd Beginning in Revised Ed but Stick with it
- By nonscelus on 12-05-19
By: Kim Scott
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Change Anything
- The New Science of Personal Success
- By: Kerry Patterson, Joseph Grenny, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 6 hrs and 32 mins
- Unabridged
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Overall4.5 out of 5 stars 667
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Performance4.5 out of 5 stars 502
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Story4.5 out of 5 stars 500
A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on?
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5 out of 5 stars
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Change - Paint-by-the-Numbers
- By Lynn on 04-12-11
By: Kerry Patterson, and others
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Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- By: Thomas Erikson
- Narrated by: David John
- Length: 10 hrs and 47 mins
- Unabridged
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Overall4.5 out of 5 stars 1,158
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Performance4.5 out of 5 stars 934
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Story4.5 out of 5 stars 933
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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1 out of 5 stars
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Should be titled "why I hate reds"
- By Dave on 08-24-20
By: Thomas Erikson
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It's Better to Bite Your Tongue than Eat Your Words
- The No-Regrets Guide to Better Conversations
- By: Dr. Mike Bechtle
- Narrated by: Mike Bechtle
- Length: 5 hrs and 30 mins
- Unabridged
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Overall4.5 out of 5 stars 11
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Performance5 out of 5 stars 9
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Story4.5 out of 5 stars 9
Ever come away from a conversation wishing you'd said something differently, something else, or just something? We've all had conversations that took an unproductive turn or avoided conversations that really needed to happen. If you want to become a better communicator, Dr. Mike Bechtle has good news: The art of confident conversation is something you can develop through simple, repeatable habits.
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5 out of 5 stars
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Awesome Book!
- By Amazon Customer on 12-03-22
By: Dr. Mike Bechtle
What listeners say about Crucial Conversations
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall4 out of 5 stars
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Performance3 out of 5 stars
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Story2 out of 5 stars
- DayRises
- 02-20-23
Technical
Chapter one keeps skipping while listening. Very informative but missing key pieces. Please make note
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- MONICA ESCALANTE
- 08-12-23
Great!
Recommended resource for business and general readers. An objective and fluid proposal to gain in communication skills and an insight on personal ways to enrich human relations.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- victorypilsner
- 03-12-24
Concise and Helpful
Challenging new information that will take lots of practice to master. But will be very beneficial going forward.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Oriol
- 03-23-22
great applicable content
love it
it provides great tools to handle some of the hard conversations on any aspect
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Overall4 out of 5 stars
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Performance3 out of 5 stars
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Story4 out of 5 stars
- Anonymous User
- 03-07-24
Missing pieces
Used audible to follow along and there is several parts of the book that are different or missing significant parts.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- C. Donaldson
- 06-27-23
Great Book
I had to read this for a class and I’m now recommending it to every person in my life. This is a great book and a skill that needs to be more present in our everyday conversations.
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1 person found this helpful
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story1 out of 5 stars
- Alexander
- 09-27-21
Probably the worste nagging sounding narrator
I feel like the narrator ruined this book for me. I am actually going to just read the hard copy I have. this women is extremely annoying. I really can't believe you chose her. I am so distracted I can't even learn anything
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5 people found this helpful
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Overall4 out of 5 stars
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Performance4 out of 5 stars
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Story4 out of 5 stars
- Chelsea
- 02-15-22
Good primer about communication
I was looking for a book to circulate amongst our young population of employees and this fit the bill.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Dorothy
- 06-12-23
Great info
I enjoyed the commonsensical info
The info was direct and informative, the overall performance was a good read
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Overall4 out of 5 stars
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Performance4 out of 5 stars
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Story3 out of 5 stars
- KC
- 11-29-21
interesting concepts, time will tell
The basic concepts are help to manage your engagement in tough conversations. I will need to re read some of the sections to fully grasp the approach and techniques.
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