• The Sleeping Barber - A Business and Marketing Podcast

  • By: Sleeping Barber
  • Podcast
The Sleeping Barber - A Business and Marketing Podcast  By  cover art

The Sleeping Barber - A Business and Marketing Podcast

By: Sleeping Barber
  • Summary

  • Welcome to the Sleeping Barber podcast with your hosts, Marc Binkley and Vassilis Douros. The sleeping barber is a classic computer programming problem that illustrates the challenges of effectively managing multiple systems processes. In business, we're faced with similar challenges. How do we align operations, IT and HR to execute a strategy and drive growth? How can accounting and legal help build and defend brands? How do marketing, sales and customer service teams effectively and efficiently acquire and serve customers? These challenging problems are exactly what this podcast is about.
    Sleeping Barber
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Episodes
  • SBP 070: The Barber's Brief - May 9, 2024
    May 9 2024

    Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week.

    We hope you enjoy the show!

    Our Hosts: Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠ In the News

    In the News

    Meteoric Rise & Fall of Prime:

    https://finance.yahoo.com/news/meteoric-rise-stunning-fall-prime-130900275.html

    Adweek: Google Delays Cookie Deprication a Third Time

    https://www.adweek.com/programmatic/google-delays-cookie-deprecation-for-the-third-time/

    Why most launches fail to grow your brand?

    https://www.linkedin.com/pulse/why-do-most-launches-fail-grow-your-brand-prof-dr-koen-pauwels-wwsfe/

    lobal social media ad spend to approach £200bn in 2024

    https://www.marketingweek.com/social-media-spend-200bn/

    Marketing Moment: McDonald’s: A 15-Year Brand-Building Triumph

    Background

    In the early 2000s, McDonald’s faced significant challenges in the UK. Cultural outrage and negative perceptions threatened its very existence. However, the brand’s resilience and innovative approach helped them turn the tide.

    The Crisis

    Context: McDonald’s was once a beloved part of British life but had lost its luster.

    Crisis: A series of events damaged brand perception, putting the business at risk.

    Abuse claims - https://www.bbc.com/news/business-66231131

    McDonald's runs out of milkshakes in England, Scotland and Wales - https://www.bbc.com/news/business-58315152

    The Unique Approach

    Emotional Brand-Building: McDonald’s focused on emotional connections rather than just transactions.

    Target Audience: Instead of narrow segmentation, they aimed to reach the entire nation.

    TV Advertising: TV remained their primary medium, allowing broad reach and emotional storytelling.

    Results

    Commercial Growth: Despite PR crises, market fragmentation, and Covid-19 disruption, McDonald’s thrived.

    £4.7 Billion Net Revenue: Their brand-building efforts contributed significantly.

    Case Study Gold: Recognized as the most effective restaurant brand case study by IPA.

    References:

    Mcdonald’s Marketing Strategy 2024: A Case Study: https://thebigmarketing.com/mcdonalds-marketing-strategy/

    McDonald’s: Keeping customers Lovin It for 15 year
    https://www.thinkbox.tv/case-studies/brand-films/mcdonalds-keeping-customers-lovin-it-for-15-years

    Ad of the Week

    Trucker Napp VW Meteor

    Link: https://youtu.be/5RBayTVBUlQ?si=CxGSUuaH9nyJmErN

    • 42% of auto accidents are related to lack of sleep
    • In Brazil, truck drivers suffer the highest # of fatal accidents while on the job
    • Pressure to get deliveries to a location often forces them to not sleep
    • VW & Livelo (Brazil's largest reward program) created the Trucker Napp app
    • Connect smartwatch to the Trucker Napp app
    • Earn points for sleeping
    • Better sleep quality = more points
    • The more points a company fleet earns, the more discount the company gets from VW

    Timestamps

    0:00 - Introduction

    0:45 - In The News

    0:50 - Prime Energy (The Rise and Fall)

    5:40 - Google's Cookie Deprication Delayed. Again.

    9:04 - Why Most Launches Fail to Grow Your Business

    14:00 - Social Media Has Now Overtaken All Media Channels in Spend

    17:00 - The Marketing Moment - McDonald’s: A 15-Year Brand-Building Triumph

    23:00 - Audience Q/A

    27:00 - Ad of the week


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    32 mins
  • SBP 069: Slaying Marketing's Sacred Cows. With Dale Harrison.
    May 2 2024
    This week's episode of the Sleeping Barber podcast features Dale W. Harrison, Commercial Strategy & Marketing Effectiveness Consultant @ Inforda Services. Dale features an extraordinary background from physics to finance and marketing. We dive into the fallacies of demand generation, the truth about ROI, and the impact of brand awareness. Don't miss this enlightening discussion that will leave you with a new perspective on marketing strategy. Enjoy the show! Our Guest: Dale W. Harrison LinkedIn: https://www.linkedin.com/in/dalewharrison/ Youtube: https://www.youtube.com/@BiotechBestPractices Our Hosts: Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠ Timestamps 0:00 - Introduction 2:46 - From experimental physics to finance to marketing 10:22 - Faith-based beliefs like lead nurturing and scoring 14:19 - Why some marketing measurements aren’t metrics 17:54 - Lead scoring, MTA & sales velocity should never be performance metrics 23:05 - Comparing the path to purchase of real customers to interpreted intent signals 31:15 - Why ROI is a troubling metric 36:41 - Performance vs. Brand advertising are different asset classes 44:34 - Business value of brand - it makes things more effective AND efficient 46:54 - The point of brand campaigns 51:11 - Mulit-Touch Attribution - just because you can measure something doesn’t mean it’s useful 57:39 - Billboard & radio 58:51 - The fallacy of demand generation & intent signals 1:13 - Post Pod with V and Marc Background links: Not All Marketing Metrics are “measurements” - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F-%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F-activity-7170140668697276416-iTMJ?utm_source=share&utm_medium=member_desktop Marketing Effectiveness vs. Efficiency - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F-activity-7148782037108178944-IEUL?utm_source=share&utm_medium=member_desktop Marketing ROI is not a real number you can calculate - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F-%3F%3F-%3F%3F%3F-%3F-activity-7152401810681483265-yeeT?utm_source=share&utm_medium=member_desktop IS MTA actually Even Attribution? - https://www.linkedin.com/posts/dalewharrison_%3F%3F-%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F-activity-7165085278636822528-pcGY?utm_source=share&utm_medium=member_desktop How the CFO Sees Your Marketing Budget - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F-%3F%3F%3F-%3F%3F%3F-%3F%3F%3F%3F-%3F%3F%3F%3F-%3F-activity-7168655113627062272-Sgpo?utm_source=share&utm_medium=member_desktop Demand Creation does not exist - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F-%3F-activity-7157471671409373184-Ob9v?utm_source=share&utm_medium=member_desktop Where to Listen: Apple Podcasts: https://podcasts.apple.com/ca/podcast/the-sleeping-barber-a-business-and-marketing-podcast/id1609811324 Spotify: https://open.spotify.com/show/4v0kaM350zEY7X2VBuyfrF?si=7083317d5afd488b ⁠⁠ Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy84MWVjYWJhNC9wb2RjYXN0L3Jzcw?sa=X&ved=2ahUKEwji_oSOopP-AhXnlo4IHTZKBgYQ9sEGegQIARAC Youtube: https://www.youtube.com/@sleepingbarberpodcast
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    1 hr and 27 mins
  • SBP 068: The Barber's Brief - April 25, 2024
    Apr 25 2024

    Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week. We hope you enjoy the show! Our Hosts: Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠ In the News

    Marketing Week: Bloom & Wild - an online florist is “chasing profitability” by cutting marketing budget and focusing on customer retention.

    https://www.marketingweek.com/bloom-wild-focuses-on-customer-retention-over-acquisition-as-it-chases-profitability/

    Business Insider: Tesla lays off its new marketing team months after launching it.

    https://www.businessinsider.com/tesla-new-marketing-team-advertising-cut-layoffs-2024-4

    Media Leader: Forbes 7-year scheme to dupe advertisers

    https://the-media-leader.com/forbes-seven-year-mfa-scheme-shows-how-deep-the-rot-runs-in-online-advertising/

    https://adalytics.io/blog/ads-observed-on-www3-forbes-subdomain

    Social Media Today: Meta Brings Advanced AI Chatbot to All of its Apps.

    https://www.socialmediatoday.com/news/meta-ai-chatbot-facebook-instagram-whatsapp-messenger/713662/

    Marketing Moment:

    Baileys - The Pleasure Dividend

    WARC Case Study

    This strategy won Silver from the IPA Effectiveness Awards

    • Baileys Irish cream launched in 1974
    • By 2008 (34 years later) it was in 147 markets
    • Always has a role as a dinner liqueur, mainly at Christmas
    • In 2009, sales were declining and by 2014, they were 16% below the 2008 peak increased pricing to try and compensate for volume losses
    • Tried a bunch of different campaigns but nothing was working
    • Diageo (parent company also owns Guinness, Johnny Walker) establishes a best practice - brand success is about being good at and committing to one big thing

    The Campaign

    The big insight - baileys is part cake, part booze and pure pleasure

    The Strategy

    People love the product but they need reminders of when it might be relevant (CEPs)

    • You can have it after dinner at Christmas or 52 weeks a year when …

      • Poured over ice cream

      • In coffee

      • In cake

      • At brunch

      • On the weekend

      • With Milkshakes

      • On French toast

      • In Chocolate

      • Anytime you want a treat

    The Results

    • 23% growth between 2015 - 2019
    • 250M pounds gross profit over 5 years
    • Increase in male share of purchases
    • Gains not due to price increases, discounting or increased distribution in big markets
    • Compared to previous campaigns, they get an extra $1 in profit for every $1 spent in media ($2.5 v. $1.5)


    Have AI Break, Have A KitKat - KitKat Canada

    Link: https://youtu.be/U33RTQsa7Bo?si=g47535UTjKrnWJHh

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    29 mins

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