• Never Split the Difference

  • Negotiating as if Your Life Depended on It
  • By: Chris Voss, Tahl Raz
  • Narrated by: Michael Kramer
  • Length: 8 hrs and 7 mins
  • 4.8 out of 5 stars (807 ratings)

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Never Split the Difference  By  cover art

Never Split the Difference

By: Chris Voss, Tahl Raz
Narrated by: Michael Kramer
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Publisher's summary

Brought to you by Penguin.

THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

©2016 Chris Voss (P)2019 Penguin Audio

Critic reviews

"Riveting." (Adam Grant)

"Stupendous." (The Week)

"Brilliant." (Guardian)

What listeners say about Never Split the Difference

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Very inspiring

The book is well-structured and guidelines are easy to follow. It is eye opening. It would be great if there would be a version narrated by the Author himself.

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I Bow in Awe.

As a die hard FBI fan, I was sold from the get go. So imagine my delight when I found the information wasn't just a rehash of heroic stories, but bursting with useful guidance on negotiations for both life and death situations and everyday life goals. I just love it when I'm right. Again! A massive thanks to Chris for sharing his expertise with mere mortals such as myself.

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Brilliant

Filled with lots of practical guidelines. The trick is to practice as you go instead of finishing it first 👌🏾

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  • Overall
    4 out of 5 stars

Intriguing and Interesting

Interesting insights that are broken down and made very easily digestible to anyone. If you have any curiosity regarding negotiation then this book is definitely a must-read.

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Informative and Helpful

This was easy to listen to and very informative. Helpful information that can change the trajectory of many things

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  • RE
  • 07-26-22

Practical and engaging

Powerful examples from a tough and uncompromising field presented in an engaging and digestible way. I couldn’t put it down!

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Great read and insightful

I really enjoyed the book and enjoyed the narration. The book kept me engaged and I realized that some of my colleagues had already used some of these tactics on me in various scenarios. I look forward to practicing the testing the methods described in the book.

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Great Book!

I love the book however I’m disappointed that Chris Voss did not do the audio himself. He has the perfect tone for a audiobook. The narrator did a great job but the voice behind the book was missing.

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A Must Read

This is a must read book.

The use of how questions,
The use of labels,
The Ackerman haggling method,
The late night DJ voice.

It's got important insights into how to get people engaged and how to negotiate well.

I highly recommend this book, to everyone.

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Highly recommended

Wonderful insight into the Art of Negotiation.

Made even more intriguing by the great narrator Michael Kramer!

Thank you.

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