• 148 | Aisle Seat Swap

  • Jul 16 2024
  • Length: 32 mins
  • Podcast

148 | Aisle Seat Swap By cover art

148 | Aisle Seat Swap

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  • Summary

  • Seema Jain is founder and president of Seva Global, a cultural competency training and consulting company. After using her own cultural competency to move major market share during the 2008 recession, Seema developed programs to enhance cultural competence across Marriott hotels. Susan and Seema talk about pickles and vegetarian food.

    What you'll learn about in this episode:

    • How to think the breakfast buffet
    • Why you might give up an aisle seat
    • When to apologize for a cultural faux pas
    • Who has recession-proof business for hotels
    • What you're responsible for as an entrepreneur

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