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Is America’s Healthcare System Beyond Repair? Rita Numerof Doesn’t Think So.

In this powerful crossover episode of Anatomy of Leadership and TCNTalks, Chris Comeaux sits down with healthcare strategist and thought leader Rita Numerof, Co-founder and President of Numerof & Associates. Together, they pull back the curtain on one of today’s most urgent crises: the deeply flawed business model driving healthcare in America.

Rita offers a bold diagnosis, explaining how misaligned incentives, opaque pricing, and outdated payment systems have derailed care. But she doesn’t stop there. With clarity and conviction, she lays out a path forward: a market-based model that ties payment to performance, empowers consumers, and demands transparency and accountability from every player—from providers to payers to policymakers.

The episode dives into:

• Why the current system resists change—and how to break through
• The role of technology in reshaping care delivery
• How insurance companies contribute to the dysfunction
• What real consumer responsibility in healthcare could look like

Rather than offering quick fixes, Rita champions systemic reform with optimism and urgency.

🎧 Don’t miss this thought-provoking conversation. It’s a must-listen for anyone who cares about the future of healthcare.

Guest: Rita Numerof, Co-founder and President of Numerof & Associates

Host: Chris Comeaux, President / CEO of TELEIOS

https://www.teleioscn.org/anatomy-of-leadership/redesigning-healthcare-a-path-to-value-based-care

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In this engaging conversation, Chris Comeaux and Dawn F. Landry explore the intricacies of leadership, emphasizing the importance of curiosity, self-awareness, and empathy. Dawn shares her journey in business development and her unique approach to understanding personality traits through her book, Winning with Whiskers.

Their discussion highlights the significance of building strong relationships and navigating friction in professional settings, ultimately advocating for a more authentic and empathetic leadership style. Dawn discusses the importance of self-awareness, understanding personal strengths, and the dynamics of building effective relationships in both personal and professional settings.

She also emphasizes the need for individuals to recognize their needs, the value of assessments like Clifton Strengths, and the significance of fostering strong business relationships.

We invite you to listen to this insightful discussion.

Show Highlights:

• Curiosity serves as Dawn's superpower in building 32 years of successful business relationships
• The animal characters in "Winning with Whiskers" represent different personality types: workhorse, sea lion, wise dog, robot, and giraffe
• Self-awareness about your strengths is only valuable when combined with empathy for others
• Understanding friction in relationships helps identify where personalities may clash
• Business development happens at your level—you don't need to connect with everyone
• Technical professionals can succeed at business development by embracing their authentic styles
• Client retention is as necessary as client acquisition in building a sustainable business
• Understanding your "whiskers" helps you find your people rather than trying to connect with everyone
• The "kitchen test" reveals servant leadership qualities during the hiring process
• Without business relationships, we have no business—invest in relationships before asking for anything

Guest:
Dawn F. Landry, CEO & Founder of Authentizity

Host:
Chris Comeaux, President / CEO of Teleios

https://www.teleioscn.org/anatomy-of-leadership/winning-with-whiskers-a-new-approach-to-sales

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In this episode of the Anatomy of Leadership, Chris interviews John Locke, founder of the Executive Coaching practice at Forvis Mazars. They discuss John’s journey and The Three Gifts that can transform lives:

· Presence
· Energy
· Unselfish Giving

John shares personal stories, including a transformative experience with James Earl Jones, and emphasizes the importance of living with purpose and intention. The conversation explores how these gifts can create value in our interactions and help us fulfill our purpose in life.

They also discuss how a positive mindset can enhance personal interactions and energy levels, and the impact of unselfish giving on health and happiness. The discussion culminates with the sharing of the Optimist Creed, emphasizing the need for a positive outlook and intentional living.

Join us, this is great listen.

Guest: John Locke, Executive Coach at Forvis Mazars

Host: Chris Comeaux, President / CEO at Teleios

https://www.teleioscn.org/anatomy-of-leadership/the-three-gifts-with-john-locke

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In this episode, Daniel H. Pink, the world-renowned author of seven bestselling nonfiction books, discusses his interdisciplinary approach to understanding human motivation and the evolving work landscape in the AI age.

Pink emphasizes the importance of empathy, creativity, and the need for individuals to augment machine intelligence rather than compete with it. He also explores the role of technology in healthcare, particularly in Hospice Care, and the significance of human connection and listening in providing care.

The discussion highlights AI's potential to enhance human capabilities while also addressing its challenges. Daniel and Chris Comeaux also explore the essential skills and mindsets needed for hospice leaders to future-proof their organizations, particularly in the face of advancing AI technologies.

The discussion culminates in a reflection on the evolving nature of leadership in an AI-driven world, urging leaders to remain curious and focused on their core values.

Join us, this is a great listen.


Guest:
Daniel H. Pink, Author of the NY Times Bestselling book A Whole New Mind

Host:
Chris Comeaux, President / CEO of Teleios


https://www.teleioscn.org/anatomy-of-leadership/a-whole-new-mind-with-daniel-h.-pink

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Ever wonder why your organization keeps hitting the same wall despite constant improvement efforts? Dr. Lisa Lang, world-renowned Theory of Constraints expert, reveals why most leaders waste resources by focusing on the wrong problems.

Dr. Lisa Lang and Chris Comeaux explore the application of the Theory of Constraints (TOC) and its application in various industries, particularly in healthcare and manufacturing. They discuss the unique challenges faced by healthcare leaders, including regulatory pressures and staffing shortages, and how TOC can provide a structured approach to problem-solving and how to create breakthrough solutions for your organization.

Dr. Lang also shares success stories demonstrating the transformative impact of TOC on productivity and profitability. The conversation emphasizes the importance of critical thinking, identifying root causes, and balancing mission-driven care with financial sustainability. Additionally, they touch on the role of artificial intelligence in enhancing healthcare operations and the need for proactive leadership in navigating complex healthcare environments.

Join us, this is great listen.

Guest: Dr. Lisa Lang, Theory of Constraints Speaker, Consultant, and Expert

Host: Chris Comeaux, President / CEO of Teleios

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In this episode, Chris sits down with Quint Studer, Founder of Healthcare Plus Solutions Group and one of his most trusted mentors, to dive deep into the transformation of Pensacola, Florida. Quint reveals his powerful framework for community change, sharing essential leadership insights and the challenges of driving real transformation.

From the importance of active participation to fostering a growth-driven culture, Quint offers valuable wisdom on leadership, change management, and empowering others. He emphasizes the need for effective communication, ownership, and a positive mindset in organizations. He encourages leaders to focus on creating memorable experiences and fostering a culture of learning and growth., this episode is a must-listen!

Show Highlights

• Curiosity as the driving force behind continuous improvement and innovation in leadership

• Building thriving communities by revitalizing downtowns, attracting talent, and supporting entrepreneurs

• The surprising similarities between running healthcare organizations, baseball teams, and restaurants

• Why shifting from "have to" language to "get to" language transforms workplace culture and individual mindset

• How success is ultimately measured by your ability to develop others

• The five key components of building trust: transparent communication, adequate resources, personal care, recognition, and fostering belonging

• Why micromanaging communication (not just decisions) leads to better outcomes

Guest: Quint Studer, Founder of Healthcare Plus Solutions Group

Host: Chris Comeaux, President/CEO of TELEIOS

https://www.teleioscn.org/anatomy-of-leadership/transforming-communities-through-leadership-with-quint-studer

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In this crossover episode of TCNtalks, host Chris Comeaux interviews NY Times bestselling author T. R. Reid. They discuss Reid’s experiences and insights from researching healthcare systems around the world, particularly the need for universal coverage and the various models of healthcare delivery.

T.R. emphasizes the importance of a key principle in any functional healthcare system at a national level: healthcare for everyone. He wrote about this in his NY Times bestselling book The Healing of America. Some of the key discoveries in the book are the inefficiencies of the U.S. healthcare system compared to others worldwide and the potential benefits of adopting a government-run healthcare model similar to Medicare and the VA. Reid also critiques the profit-driven nature of American health insurance and advocates for reforms prioritizing patient care over profits.

T.R. and Chris then discuss the unique window of opportunity in 2025 and the need for a new framing of universal healthcare, suggesting alternatives in language around 'Medicare for All.' T.R. emphasizes the importance of price controls in reducing administrative costs and improving efficiency in healthcare systems. Reid also addresses the role of innovation in healthcare, arguing that high costs do not necessarily lead to better medical advancements. He cites several excellent examples of recent innovations, all from outside the U.S.

This is a great listen as the U.S. spends more on healthcare, yet we are not even in the top 10 in the world. It’s hard to make one aspect of healthcare successful, like Hospice and Palliative Care, if the broader ecosystem it resides in is flawed and unsustainable. Join us; this is very timely.

Guest: T.R. Reid, Author of the NY Times Best Selling book The Healing of America

Host: Chris Comeaux, President/CEO of TCN/TCG

https://www.teleioscn.org/anatomy-of-leadership/the-healing-of-america-with-t.r.-reid

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In this insightfull discussion, Chris Comeaux engages with Dr. Commander Mary Kelly and Meridith Elliott Powell, two dynamic leaders and authors of the book You Next. They discuss the importance of empowering young professionals, the significance of identifying personal values, and the tools available for career growth, including a tool in their book the Gap Assessment.

The episode conversations highlight the need for effective succession planning and the role of leadership in personal and professional development, enriched with personal anecdotes and transformative lessons learned throughout their careers.

The conversation emphasizes the necessity of creating a supportive work environment that fosters growth and development, as well as the value of feedback and mentorship in leadership roles that will ensure there is a great work environment and a deep bench of talent. Mary and Meridith also share their insights from research on succession planning and the challenges faced by younger generations in the workforce.

This is a great listen, join us.

Guest:

Dr. Commander Mary Kelly,
CEO of Productive Leaders and Author of several bestselling books and Hall of Fame Speaker

Meridith Elliott Powell, Business Growth strategist and award winning author, and a Hall of Fame Speaker.

Host:

Chris Comeaux, President / CEO of TCN / TCG

https://www.teleioscn.org/anatomy-of-leadership/you-next-with-dr.-commander-mary-kelly-and-meridith-elliott-powell