Bringing Business to Retail  By  cover art

Bringing Business to Retail

By: Salena Knight | Retail & Ecommerce Growth Strategist
  • Summary

  • Tired of putting all the hard work into your retail or ecomemrce business and not feeling like you're getting back as much as you put in? Its time to stop the hustle and instead put your effort into strategic growth. Less ping-ponging, more results. Salena Knight is a Retail & Ecommerce Growth Strategist who founded, built and then sold a multi-award winning chain of stores. Listen in to her proven, no BS strategies, that have helped scale hundreds of retail and ecommerce businesses all around the world.
    © The Retail Strategists
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Episodes
  • Make Better Decisions With This Simple Hack
    Jul 19 2024

    As business owners, we're always looking for the next best thing.

    Faster results.
    Better ROI.
    More customers.
    More sales.
    More profits.

    In a world that moves fast, it can sometimes be difficult to make the best decision. Do you make the best decision for now, or the best decision for the future?

    When I interviewed Kristine Zwick, of Curated Dry Goods about her phenomenal growth, she dropped this little inspo bomb.

    I hope it helps you when you're making decisions moving forward.

    ---------------

    Entrepreneurship, business growth, and setting goals. 0:02

    Business diagnostics and profitability for independent retailers. 5:01

    Full article: https://salenaknight.com/make-better-decisions-with-this-simple-hack/

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    9 mins
  • A Retailer's Secret Weapon: How A Simple Playlist Can Increase Sales by 10% - Dean Cherny
    Jul 11 2024

    I walked into a cute little boutique the other day. The store windows were gorgeous and there was a pink top on the mannequin which had caught my eye.

    Excited that I had stumbled across a piece of clothing that was my "season" (Clear Spring if you were wondering - SOOOO hard to find with all the muted colorways everywhere), I entered the shop and... this probably sounds a little woo-woo,
    But the energy was just...
    All
    Wrong
    I couldn't pinpoint it at the time, but as I quickly walked around looking for the pink shirt (which I never did find), it all felt a little off.
    So off is exactly what I did.
    I headed out of that store, with my money in my wallet.

    Fast forward a couple of weeks later, and I was chatting with Dean and he was telling me about how music makes such a difference for retail stores.
    It was during this conversation, that it all clicked.
    I didn't realise it at the time, but that "cute little boutique" felt dead, because there was no music - no ambiance.

    But the real kicker came when Dean told me that stores with THE RIGHT playlist, typically see an increase in sales of TEN PERCENT.

    Say what now?
    10% more sales, just for knowing what to play?
    I'm all for that.

    But how do you know "what's right", so you can cash in?

    Listen in and find out.

    --------

    The impact of music in retail stores. 0:02

    Starting a music business, 34 years in the making. 1:43

    Music in retail stores and its impact on staff and customers. 7:12

    Using brand archetypes to inform music choices for a clothing brand. 12:55

    Leadership, creativity, and music preferences. 18:17

    Music's impact on retail sales, with studies showing positive results for "right fit" music. 21:38

    Music selection and censorship in retail stores. 27:41

    Music licensing and compliance for retail stores. 32:26

    Music and digital signage for retail stores. 38:42

    --------

    Full article: https://salenaknight.com/a-retailers-secret-weapon-how-a-simple-playlist-can-increase-sales-by-10-dean-cherny/

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    43 mins
  • What Should You Spend Money On Right Now?
    Jul 4 2024
    Money Tight? I can safely say, after weathering the GFC, that the economy WILL pick back up. And I want your business, to still be here when that happens. In tougher economic times, every dollar counts. This must-listen episode reveals the 3 key areas I think retail and e-commerce owners should invest in to drive sales, increase customer loyalty, boost efficiency, and outmanoeuvre the competition. Discover:
    • The #1 marketing strategy that will give you an edge over big-spending rivals
    • Automation hacks to streamline your business and save on staffing costs
    • Cutting-edge AI tools that can revolutionize your customer experience
    Don't let this natural part of the economic lifecycle, run you out of business. Tune in now and learn how to leverage this part of the rollercoaster that is running a business, for long-term success. ---------------


    Reducing ad spend and competing in the market. 0:02

    Marketing strategies during economic downturn. 2:17

    Marketing strategies for e-commerce businesses. 7:12

    Marketing KPIs and automation for e-commerce businesses. 13:33

    Automating tasks and software for business growth. 19:53

    Identifying and addressing key business bottlenecks to improve efficiency and profitability. 22:04

    Marketing, staffing costs, and AI implementation for business growth. 26:42

    Using AI for customer service chatbots and personalized product descriptions. 31:50

    Leveraging AI, marketing, and automation for business growth. 36:58

    Full article: https://salenaknight.com/what-should-you-spend-money-on-right-now/

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    41 mins

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