Dental Flow Podcast

By: Benjamin Suggs
  • Summary

  • Welcome to the Dental Flow Podcast, your go-to resource for mastering the art of dental marketing and optimizing the business side of dentistry. Join us as we explore proven strategies, innovative tools, and actionable tactics designed to help you achieve a state of flow in your dental practice. Whether you're seeking to attract more patients, enhance patient retention, or streamline your operations, our expert guests and insightful discussions will equip you with the knowledge and skills needed to thrive in today's competitive dental industry. Tune in and unlock the secrets to building a successful and fulfilling dental practice.

    © 2024 Dental Flow Podcast
    Show more Show less
Episodes
  • Dr. Jeremiah Davis of The Teeth Doctors™ discusses his worry free approach to dental patient care
    Jul 24 2024

    Summary

    Dr. Jeremiah Davis, a dentist from Fayetteville, North Carolina, shares his experience as a US Army veteran and how it has helped him manage his dental practice. He emphasizes the importance of selfless service and always giving your best. Dr. Davis also discusses the extensive continuing education he has pursued and how it has made him a better dentist. He believes in offering comprehensive dental services under one roof, providing patients with a "Worry-Free from A to Z™" dental experience. Dr. Davis shares the joy of changing patients' lives through dental implants and the satisfaction of being a trusted practitioner. He also highlights the importance of treating patients as family and the rewards of building trust and relationships.

    Keywords

    US Army veteran, dental practice management, selfless service, continuing education, comprehensive dental services, worry-free dental experience, dental implants, changing lives, treating patients as family, building trust

    Takeaways

    • The military teaches selfless service and always giving your best, which translates well into dental practice management.
    • Continuing education is crucial for dentists to expand their skillset and provide comprehensive dental services.
    • Offering a worry-free experience from A to Z, with comprehensive services under one roof, improves patient treatment acceptance.
    • Changing patients' lives through dental implants is a rewarding experience for dentists.
    • Treating patients like family and building trust is essential for successful dental practice management.

    To watch this podcast episode on YouTube, please visit https://www.youtube.com/watch?v=-MvmQWTAaV8

    Sound Bites

    "I walk away every single day, and I see patients, and my reward now is them saying thank you."

    "The reward is simply, this is life-changing. And for me, I couldn't ask for a bigger reward at this point."

    "The true reward at the end of the day is knowing that when you were the custom builder, your client came back, and your client was satisfied, and you were happy, and you felt proud of the things that you created."


    Chapters

    00:00 Introduction and Dr. Davis' Military Background

    05:10 The Importance of Continuing Education

    10:45 Providing a Worry-Free Experience from A to Z

    17:36 The Joy of Changing Lives through Dental Implants

    21:47 Treating Patients as Family and Building Trust


    Connect with Dr. Davis

    https://theteethdoctors.com

    https://theteethdoctors.com/about/meet-dr-jeremiah-c-davis-dds-mba/

    https://g.co/kgs/hAQrbWm

    For 12+ years, Flow New Patient Marketing has had a simple mission… to bring you as many quality new patients as possible. We believe in ensuring that when a potential patient needs a provider, you are the one they find, choose, and set an appointment with. We Get You More *Profitable* New Patients!

    • No long-term contracts.
    • Our clients average an 8X return on investment.
    • Personalized, non-corporate approach.
    • 5-star reviewed.

    Find us:

    Website: https://newpatientsflow.com

    Google: https://g.co/kgs/zqWTc5a

    Facebook: https://www.facebook.com/newpatientsflow

    Instagram: https://www.instagram.com/newpatientsflow/

    Linkedin: https://www.linkedin.com/company/newpatientsflow

    Show more Show less
    28 mins
  • Do Dental Practices Need to Worry About Bad Reviews?
    Jul 16 2024

    In this episode of the Dental Flow Podcast, host Benjamin Suggs discusses the importance of online reviews for dental practices. He shares data from Bright Local and the Spiegel Research Center that highlights the impact of reviews on consumer decision-making. Suggs emphasizes the need for dental practices to actively solicit and respond to reviews, as well as the importance of having reviews displayed on their website. He also addresses the question of whether a perfect five-star rating is too good to be true and provides strategies for responding to negative reviews.

    Takeaways

    • Online reviews are incredibly important for dental practices and can significantly impact conversion rates and search engine optimization.
    • 91% of people read online reviews before making a decision, and 88% of consumers would use a business that responds to its reviews.
    • Displaying reviews on a website can increase conversion rates by 270%.
      The higher the price of a product or service, the more impact reviews have.
    • A perfect five-star rating may be viewed as too good to be true, and a rating in the 4.7 range may be more authentic.
    • It is important to respond to negative reviews, either by addressing the issue and offering a resolution or by politely questioning the validity of the review.
    • HIPAA compliance should be maintained when responding to reviews.
    • Engaging in a back-and-forth with reviewers is not necessary, as most reviewers do not respond to responses.

    To watch this podcast episode on YouTube, please visit:
    https://www.youtube.com/watch?v=ZEQCgjjinQk


    Sound Bites

    "91% of people read online reviews before making a decision."
    "88% of consumers would use a business that responds to its reviews."
    "Displaying reviews on your website can increase conversion by 270%."

    Chapters

    00:00 Introduction and Overview
    05:15 The Importance of Online Reviews
    10:27 Data on the Impact of Online Reviews
    20:27 Strategies for Responding to Negative Reviews
    29:33 Conclusion

    Today's client spotlight:

    • The Teeth Doctors, Fayetteville, NC
    • Soft Touch Endodontics, Suwanee, GA
    • South Port Dentistry, Brunswick, GA

    For 12+ years, Flow New Patient Marketing has had a simple mission… to bring you as many quality new patients as possible. We believe in ensuring that when a potential patient needs a provider, you are the one they find, choose, and set an appointment with. We Get You More *Profitable* New Patients!

    • No long-term contracts.
    • Our clients average an 8X return on investment.
    • Personalized, non-corporate approach.
    • 5-star reviewed.

    Find us:

    Website: https://newpatientsflow.com

    Google: https://g.co/kgs/zqWTc5a

    Facebook: https://www.facebook.com/newpatientsflow

    Instagram: https://www.instagram.com/newpatientsflow/

    Linkedin: https://www.linkedin.com/company/newpatientsflow

    Show more Show less
    31 mins
  • Dental Practice Sales & Transitions with Dental Broker Ryan LaPrad, DDS Match South
    Jun 27 2024

    As a dentist nearing retirement, figuring out how to maximize the value of your dental practice can be quite daunting. It's natural to worry about potentially leaving money on the table or making costly mistakes during the transition. The process involves many critical decisions, from evaluating the worth of your practice to planning for a smooth handover. These concerns can make the transition period feel overwhelming as you strive to secure your financial future.

    In this episode, guest Ryan LaPrad, an experienced dental practice broker from DDS Match South, explores the important but often intimidating process of dental practice transitions and shares key insights every dentist should consider whether buying or selling a practice. He details the complexities of negotiating with corporate groups and how working with a specialist can significantly impact the financial outcome. Learn how Ryan got an additional $5MM in value for one seller in his practice sale!

    Ryan also offers a glimpse into market trends and strategies for matching buyers and sellers.

    To watch this episode on YouTube, please visit:
    https://www.youtube.com/watch?v=T1T_I5-Yk64

    WHAT TO LISTEN FOR
    3:53 What Should You Know About Non-Compete Agreements in Dental Practice Sales?
    8:24 What Are the Differences Between Individual and Corporate Buyers in Dental Practice Transitions?
    13:46 The Risks and Benefits of Selling Dental Practices to DSOs
    18:26 Why Is Preparation Important When Selling Dental Practices?
    23:10 Matching young dentists with practices for sale in the southeast
    28:11 What Should You Consider When Buying or Selling Dental Practices, Especially in Rural Areas?

    RESOURCES/LINKS MENTIONED
    Website: https://ddsmatchsouth.com/
    Google: https://g.co/kgs/S1XSejQ
    Facebook: https://www.facebook.com/ddsmatch/
    Instagram: https://www.instagram.com/ddsmatch.south/
    Twitter/X: https://x.com/ddsmatchsouth/
    LinkedIn: https://www.linkedin.com/company/ddsmatchsouth/

    CONNECT WITH US
    Learn more about improving dental practice marketing on Flow.
    Benjamin Suggs on LinkedIn

    For 12+ years, Flow New Patient Marketing has had a simple mission… to bring you as many quality new patients as possible. We believe in ensuring that when a potential patient needs a provider, you are the one they find, choose, and set an appointment with. We Get You More *Profitable* New Patients!

    • No long-term contracts.
    • Our clients average an 8X return on investment.
    • Personalized, non-corporate approach.
    • 5-star reviewed.

    Find us:

    Website: https://newpatientsflow.com

    Google: https://g.co/kgs/zqWTc5a

    Facebook: https://www.facebook.com/newpatientsflow

    Instagram: https://www.instagram.com/newpatientsflow/

    Linkedin: https://www.linkedin.com/company/newpatientsflow

    Show more Show less
    33 mins

What listeners say about Dental Flow Podcast

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.