Episodes

  • Episode 11: Bot Attacks

    Episode 11: Bot Attacks
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, Amanda Mickleburgh, director of Merchant Fraud Product at ACI Worldwide, joins us to discuss how organizations can mitigate bot attacks without needing to shut down systems and hurt legitimate consumers.
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    16 mins
  • Episode 10: Implementing Functional Fraud Systems

    Episode 10: Implementing Functional Fraud Systems
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, Ricardo Font, Director of Product Management for Fiserv, joins us to talk about mitigating bot fraud, navigating the internal friction vs. CX conversation, and what to bear in mind when moving fraud systems to the cloud.
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    19 mins
  • Episode 9: Combating Synthetic Fraud

    Episode 9: Combating Synthetic Fraud
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, fraud analytics expert Colin Dew-Becker joins us to discuss the data organizations can use to combat the increasing threat of synthetic fraud and why synthetics are not merely a financial industry problem.
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    33 mins
  • Episode 8: Custom Fraud Modeling

    Episode 8: Custom Fraud Modeling
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, we go deep with fraud analytics expert Andrew Chan to explore how building effective custom models not only mitigates potential fraud but also identifies more legitimate customers and transactions — letting them through with less friction.
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    24 mins
  • Episode 7: Data and Identity Resolution

    Episode 7: Data and Identity Resolution
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, identity data expert Sean Naismith joins Jason to discuss the difference between “more” data and “meaningful” data, and what organizations can do to make the best use of the data they have.
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    20 mins
  • Episode 6: Voice Biometrics and the Call Center

    Episode 6: Voice Biometrics and the Call Center
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, call center expert Lance Hood joins Jason to discuss the benefits and vulnerabilities (including AI) of voice biometrics, and its optimal role within a multilayered authentication strategy.
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    18 mins
  • Episode 5: SIM Swaps and OTPs

    Episode 5: SIM Swaps and OTPs
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, step-up authentication expert Don Smith joins Jason to discuss why SIM swaps continue to grow in frequency and damage, and whether that spells the end of the one-time passcode (OTP).
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    23 mins
  • Episode 4: Call Center Fraud vs. CX

    Episode 4: Call Center Fraud vs. CX
    Jul 17 2024
    In this episode of the TransUnion Fraudcast, call center fraud expert Lance Hood joins Jason to discuss why the call center is increasingly the target for enterprising fraudsters, and what can be done to protect it without ballooning operational costs and frustrating legitimate callers.
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    21 mins