True leaders can transform setbacks into success.

In this episode, Dr. Robert Adamson, Executive Vice President and Chief Information Officer at RWJBarnabas Health, shares his remarkable journey of leading one of the largest program rollouts across multiple hospitals and healthcare locations amidst the chaos of the COVID-19 pandemic.

For healthcare technology executives, this episode is a goldmine of practical advice, inspirational stories, and thought-provoking discussions on the future of AI in healthcare. From managing risks during the pandemic to fostering care and collaboration between hospitals, Dr. Adamson’s leadership shines through.

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In this episode, you’ll learn:

• Dr. Robert Adamson's bold decision to proceed with a major deployment during the COVID-19 pandemic showcased effective leadership, transforming a potential setback into significant success.
• The responsible and safe use of AI in healthcare requires a strong foundation in governance and ethics.
• Dr. Robert Adamson’s concept of "ASPIRE" serves as a guiding principle, helping teams stay focused on their goals.

Jump into the conversation:

(00:00) Introducing Dr. Robert Adamson

(07:16) Improving information sharing across digital platforms

(14:47) Dr. Adamson’s guiding principles for teamwork

(18:30) How Dr. Robert Adamson’s transition from a clinician to Chief Pharmacy Officer

(19:59) The importance of kindness, empathy, and poise as a leader

(23:29) Dr. Robert Adamson’s thoughts on using AI ethically

Healthcare technology is advancing quickly, and those who innovate will lead the way.

In this episode, Scott Arnold, Executive Vice President and Chief Digital and Innovation Officer at Tampa General Hospital, shares how his team leverages cloud technology, cybersecurity, and artificial intelligence to improve patient care and streamline operations. Scott offers insights into how these tools are transforming healthcare while staying focused on delivering better outcomes for both patients and providers.

Scott also discusses strategies for Healthcare IT leaders aiming to lead digital change while keeping patient needs front and center.

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Key takeaways from this episode:

• Scott Arnold and the team at Tampa General Hospital are transforming healthcare operations by using AI to enhance patient care and simplify administrative tasks.
• By adopting cloud technology, they’re improving system flexibility and reducing costs, allowing the hospital to scale while maintaining secure data management. This shift ensures a more efficient and adaptable infrastructure.
• With a strong focus on cybersecurity, Tampa General regularly brings in external auditors to assess and strengthen its security measures. This proactive approach helps protect patient data and builds confidence among both staff and patients.

Jump into the conversation:

(00:00) Introducing Scott Arnold

(03:13) Fostering a culture of psychological safety to encourage innovation

(05:23) The challenges of healthcare scheduling and financial navigation

(06:13) Results from Tampa General's experience improvement initiatives

(07:24) The role of AI in Tampa General's operations and governance

(09:36) Tampa General's partnership with Nuance for AI-powered ambient listening technology

(12:29) Tampa General's partnership with Palantir for analytics and care coordination

(16:53) Cybersecurity strategies and proactive threat hunting at Tampa General

(18:44) Tampa General's growth and expansion plans for the next 3–5 years

(20:14) Insights from the recent Epic UGM conference on AI and innovation

Healthcare delivery is evolving—those who innovate will shape the future.

In this episode, Chief Growth Officer Chelsea Glenn of Northwell Direct discusses how her team is redefining healthcare by bringing clinical services directly to the workplace. Chelsea shares how Northwell Direct is cutting out the middleman to offer employers cost-effective healthcare solutions while improving access and care for employees.

But that’s not all—Chelsea also dives into practical strategies for healthcare executives looking to enhance employee wellness and streamline care delivery.

Learn more about Healthcare IT Leaders.

Key takeaways from this episode:

• Chelsea and the team at Northwell Direct are revolutionizing workplace healthcare by bringing essential services directly to employees and making healthcare more accessible from right where people spend most of their time—at work.
• Northwell Direct is cutting out the middleman to make healthcare more affordable.
• By partnering directly with employers, they’re delivering high-quality care at lower costs, ensuring that both businesses and employees benefit from a streamlined, cost-effective healthcare model.
• The future of healthcare is personalized and digital. Northwell Direct is embracing digital tools and telehealth to offer more convenient, user-friendly healthcare experiences that meet employees where they are, whenever they need it.

Jump into the conversation:

(00:00) Introducing Chelsea Glenn

(03:33) The inherent challenges of traditional healthcare insurance models.

(05:37) The benefits of on-site healthcare and care management for employers and their employees.

(13:44) How to manage healthcare costs through pre-sale analytics and care management.

(15:46) A better way of tracking patient care and ensuring compliance with care protocols.

(18:29) How Northwell Direct is expanding partnerships with other health systems.