Episodes

  • 64. Practical Storytelling Techniques for Leaders: Insights from Josh Webb

    64. Practical Storytelling Techniques for Leaders: Insights from Josh Webb
    Jul 16 2024
    Ever wondered why some stories stick with you while others fade away? Join Dr. Mike Patterson and storytelling master Josh Webb as they unravel the secrets behind compelling narratives that inspire and move audiences to action! About the Episode: Dr. Mike Patterson sits down with Josh Webb, a creative leader with an impressive resume—agency co-founder, SaaS design leader, web3 artist, and documentary director. They delve into the power of storytelling, exploring why stories resonate deeply with us and how leaders can leverage this ancient art to drive change and foster strong team connections. Josh shares his belief that great ideas can change the world, people do their best work when they are seen, heard, and valued, and that teams with strong relationships shape the future. These principles guide his approach to storytelling and leadership. They discuss the emotional connection that stories create, tracing this back through human history from cave paintings to modern-day brands like Nike. Josh explains how stories, when well-told, engage emotions and drive people to action. He emphasizes the importance of making the audience the hero of the story, a strategy that has made brands like Nike successful. The conversation then turns to the application of the hero's journey in business. Josh outlines how companies can use this framework to position their customers as the hero, with the company serving as the guide. He shares practical tips for leaders on using storytelling in their daily work to inspire and motivate their teams. Josh also shares his experience directing "Shadow of the Valley," a feature documentary about a missionary and orphanage in Mexico facing cartel violence. He describes the challenges and dedication required to bring such a powerful story to life, drawing parallels between filmmaking and business storytelling. Dr. Mike and Josh explore the ethics of storytelling, discussing the fine line between emotional engagement and manipulation. Josh stresses the importance of authenticity and genuinely aiming to solve problems rather than just selling products. Key Takeaways: Emotional Connections: Stories connect on an emotional level, making them more impactful than mere facts.Audience as Hero: Successful brands, like Nike with "Just Do It," make the audience the hero of their story.Hero's Journey: The timeless hero's journey framework can be applied to modern business, positioning the company as the guide and the customer as the hero.Ethical Storytelling: Authenticity is crucial to avoid manipulation; genuinely aiming to solve problems builds trust.Documentary Insights: Josh shares his experience creating "Shadow of the Valley," highlighting the dedication required to tell powerful, real-life stories. Conclusion: Josh Webb's insights into storytelling provide practical advice for leaders looking to inspire and engage their teams. His emphasis on authenticity and emotional connection offers a blueprint for using stories to drive meaningful change. Call to Action: Hit play to hear the full episode and discover how you can harness the power of storytelling in your leadership journey. Links for This Episode: Social Links and email https://www.linkedin.com/in/joshwebbhellojoshwebb@gmail.comhello@joshwebb.cohttps://watch.shadowsofthevalley.com Connect with Dr. Mike: Website: https://www.drmikepatterson.comBook: https://www.missionfirstpeoplealwaysbook.comLinkedIn: https://www.linkedin.com/in/drmichaellpattersonInstagram: https://www.instagram.com/therealdrmikepatterson/Twitter: https://twitter.com/drmikepattersonBuy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Dr. Mike introduces the topic of storytelling and its importance in leadership.1:16 Dr. Mike welcomes Josh Webb and introduces his background.2:50 Josh shares his career highlights, including his work in creative leadership and documentary filmmaking. 3:24 Discussion on why stories resonate deeply and the emotional connections they create.7:08 Josh explains how successful brands, like Nike, use storytelling to engage their audience.8:16 Introduction to the hero's journey and its application in business.10:00 Josh and Dr. Mike discuss the fine line between emotional engagement and manipulation in storytelling.13:22 Josh shares insights into his feature documentary about a missionary and orphanage in Mexico.15:12 Josh provides practical advice for leaders on using storytelling to inspire and motivate teams.17:00 Discussion on the importance of authenticity and genuinely aiming to solve problems.18:52 Josh talks about his current focus on family and personal storytelling.20:00 Dr. Mike wraps up the episode with a summary of key takeaways and a call to action.
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    30 mins
  • 63. Radical Resilience with Dr. Andy Garrett

    63. Radical Resilience with Dr. Andy Garrett
    Jun 11 2024
    How do you navigate the difficult things in life and keep going? Better yet, how do you navigate the tough stuff, take a few gut punches, deal with setbacks, and come back even better? That takes a radical form of resilience and that’s what we discuss in this episode with clinical psychologist, Dr. Andy Garrett. Guest Bio Dr. Andy is the world’s leading authority on Radical Resilience. He’s a clinical psychologist with over two decades of experience working with executive clients at his Newport Beach practice. In addition to growing a thriving in-person clinical practice, Dr. Andy is a prolific course creator, author, and keynote speaker teaching corporate radical resilience to top companies around the country. Using contemporary research and psychological best practices Dr. Andy has created a framework to replicate the Radical Resilience he directly learned from his grandfather, Carl Karcher, founder of Carl's Jr. This framework helps individuals and corporate teams cultivate a culture of Radical Resilience to thrive during seasons of adversity, and flourish regardless of the environmental context. With decades of clinical research, private practice, and business consulting under his belt, Dr. Andy is guiding companies in Radical Resilience - providing organizations with an antidote to corporate fragility - thereby enabling them to grow and thrive through today’s uncertain economic times. Dr. Andy has been featured on NBC, ABC, CBS, Fox News, Sports Illustrated, ISI, the Institute for Educational Advancement among other national publications and news outlets. What You’ll Learn An understanding of radical resilience and how it can benefit youWhy successful people lack a sense of fulfillmentWhy discussing personal core values in the workplace is importantTop skills necessary for success in the next decade Links for This Episode: web: https://www.ag-thrive.com/email: drandy@ag-thrive.com LinkedIn: https://www.linkedin.com/in/dr-andy-garrett Connect with Dr. Mike: Website: https://www.drmikepatterson.comBook: https://www.missionfirstpeoplealwaysbook.comLinkedIn: https://www.linkedin.com/in/drmichaellpattersonInstagram: https://www.instagram.com/therealdrmikepatterson/Twitter: https://twitter.com/drmikepattersonBuy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Introduction to the importance of resilience and the guest, Dr. Andy Garrett, a clinical psychologist specializing in radical resilience.1:16 Welcome to the Mission First People Always podcast and introduction of Dr. Andy Garrett.2:50 Overview of Dr. Andy Garrett's professional background and connection to his grandfather, Carl Karcher.3:24 Discussion about Carl Karcher and the personal impact he had on Dr. Andy Garrett.7:08 Introduction to the concept of True North Radical Resilience and its development.8:16 Core ideas and principles behind the True North Radical Resilience program.10:00 Launch of the program during COVID-19 and its impact on participants.13:22 Explanation of the term "radical resilience" and its significance.15:12 Discussion on authenticity, self-awareness, and their importance in resilience.17:00 Example of a company with misaligned values and how True North Radical Resilience helps.18:52 Pillar 1: Establishing clear and consistent direction.20:00 The importance of having a true north and its impact on leadership and team performance.21:00 Example of leadership misalignment and its consequences.22:54 Pillar 2: Mindset and motivation.24:36 Importance of intrinsic motivation and its benefits over extrinsic motivation.25:28 Pillar 3: Optimizing physiology for resilience, including sleep, diet, exercise, and active recovery techniques.27:00 Explanation of active recovery techniques and their benefits.28:00 Metaphor of cows and buffaloes in dealing with challenges.29:00 Story of a manager who transformed his approach using the buffalo mindset.31:00 The critical role of community and support systems in resilience.33:00 Example of Carl Karcher's resilience during tough times and its influence on Dr. Andy Garrett.35:00 Importance of true north in resilience programs.36:00 Dr. Andy Garrett's final practical advice: creating space between what happens and our response.38:07 Conclusion and thanks to Dr. Andy Garrett, with encouragement to connect with him for more information on radical resilience.
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    41 mins
  • 62. Building an Elite Sales Team with Dan Fantasia

    62. Building an Elite Sales Team with Dan Fantasia
    May 28 2024
    Introduction Revenue is the lifeblood of any business and it’s one of the factors that determines success or failure. As a result, one could rationally argue that the revenue generators are the most important people in any for profit business. But finding high-quality, committed sales professionals isn’t easy. And keeping your top performers can be equally challenging. There’s no worse day for a sales manager than when one of his top producers calls to say that she’s leaving to pursue another opportunity. That’s why I think my conversation with Dan Fantasia, founder of Treeline, one of the world’s premier sales recruiting agencies, will be so important for you to hear. And even if you’re not responsible for leading sales teams or recruiting sales people, please continue to listen because we’re also going to talk about building teams that excel and have great cultures–topics that apply to every leader. About the Guest Dan Fantasia has been in the field of sales recruiting since 1997 and founded Treeline in 2001. His exclusive focus on helping companies build world-class, elite sales teams has helped to change the lives of over 3,300 sales professionals. Dan has built a deep knowledge of what it takes to build and grow a top-producing business. As a proven sales leader and innovator, Fantasia has created a positively charged culture that promotes the good in every person, resulting in a team that has developed best-in-practice methodologies and technology that continues to revolutionize the industry. What You’ll Learn How do you hire top producers?How did you build consistently high performing sales teams?What is your system for ongoing talent assessment?What are your options to consider when creating the right incentive plans? Links for This Episode: Social Links WEBSITE: https://www.treelineinc.com/FACEBOOK (PERSONAL): https://www.facebook.com/dan.fantasiaFACEBOOK (BUSINESS): https://www.facebook.com/TreelineIncLINKEDIN: https://www.linkedin.com/company/treelineinc/INSTAGRAM: https://www.instagram.com/treelineinc/TWITTER: https://twitter.com/TreelineIncYOUTUBE: https://www.youtube.com/@TreelineInc Connect with Dr. Mike: Website: https://www.drmikepatterson.comBook: https://www.missionfirstpeoplealwaysbook.comLinkedIn: https://www.linkedin.com/in/drmichaellpattersonInstagram: https://www.instagram.com/therealdrmikepatterson/Twitter: https://twitter.com/drmikepattersonBuy The Book!: Mission First People Always Episode Minute By Minute: 0:02 Introduction to the importance of revenue and sales in business.1:20 Introduction of Dan Fantasia, founder of TreeLine, a premier sales recruiting agency.3:03 Discussion about Boston and its sports culture.3:56 Dr. Mike shares his background in sales and management.4:23 The importance of sales in any organization and the priority of hiring great salespeople.5:20 Challenges in finding and retaining top sales performers.7:18 The importance of understanding the sales model and characteristics needed for top sales talent.9:00 The process of consulting with companies to find the right sales candidates.10:07 Real-world challenges in hiring and adjusting expectations.11:02 The perception of sales as a career and its changes over time.13:00 Universities offering sales degrees and the positive impact on the profession.14:00 Differences between a sales professional and a salesperson.15:00 Different roles within sales and career paths.16:20 Building a top-producing sales team and strategies for small and large companies.17:20 The innovator's challenge in hiring the first salesperson and understanding the sales process.18:50 Importance of building a systematic approach to sales and having patience.20:05 Setting accurate expectations and having patience with new sales hires.21:00 Retaining top salespeople and understanding their motivations.22:25 Strategies for keeping sales teams motivated and happy.23:58 Importance of feedback and adjusting company strategies based on team input.25:25 The role of compensation in retaining top sales talent.27:18 Balancing fixed and variable compensation for different sales roles.27:45 Keeping sales teams engaged during economic downturns or slumps.29:07 The importance of setting realistic goals and adjusting them as needed.30:35 Keeping a positive outlook and setting a motivational tone for the team.31:00 Developing team members for growth and retention.33:00 Integrating personal and professional growth in sales training.34:20 Treeline's success through various economic challenges and available resources.35:13 Final piece of practical advice: Start each day with a positive mindset.36:20 Closing remarks and contact information for Dan Fantasia.
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    38 mins
  • 61. Leadership and Customer Success with Jess Osborn

    61. Leadership and Customer Success with Jess Osborn
    May 14 2024

    Introduction:

    Over the past decade, the role of customer success has gained importance and prestige. On this episode of the podcast, we have an industry veteran and thought leader who is going to tell us not only why customer success is critical, but how to build high-performing customer success teams and develop leaders from within those teams. So, whether you’re interested in the customer success function or you’re not even sure what customer success means, there will be value for you in this episode because we’re talking about leadership, developing people, and accomplishing an important mission.

    About the Guest

    Jess Osborn is the Vice President of Customer Success at GoCardless where she leads a team that is revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, all while cultivating a culture of excellence recognized for its impact on company retention and growth.

    Jess has leveraged her experience and passion for human-centric leadership to become a sought after speaker on the customer success circuit. Connect with Jessica via her LinkedIn account.

    Social Links

    https://www.linkedin.com/in/jessicareserosborn

    What You’ll Learn

    • Why customer success has become a critical function in many industries
    • Why Human Centric Leadership is critical in for customer success
    • What does it mean to align business success with compassionate leadership
    • How do you build a high-performing customer success team

    Connect with Dr. Mike:

    • Website: https://www.drmikepatterson.com
    • Book: https://www.missionfirstpeoplealwaysbook.com
    • LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
    • Instagram: https://www.instagram.com/therealdrmikepatterson
    • Twitter: https://twitter.com/drmikepatterson
    • Buy The Book!: Mission First People Always



    Episode Minute By Minute:

    • 0:00 Introduction to the importance of customer service and building a high-performing customer success team.
    • 1:23 Dr. Mike introduces Jess Osborne, Vice President of Customer Success at GoCardless.
    • 2:50 Introduction to customer success and its importance in the subscription economy.
    • 4:07 What a customer success professional does daily, including the importance of knowing their customers and the difference between face-to-face and digital approaches.
    • 6:07 The difference between an account manager and a customer success manager.
    • 6:54 Jess shares her career journey into customer success and emphasizes the importance of drive and resilience in hiring.
    • 10:00 Jess's passion for helping people achieve their career aspirations and how it became her calling.
    • 13:55 Differentiating between rock stars and shooting stars in a team and handling underperformance.
    • 15:06 Creating opportunities for growth within a company and characteristics of a culture that fosters growth.
    • 17:24 Importance of emotional intelligence and relationship intelligence in leadership, with Jess's analogy of a manager as a gardener.
    • 19:25 The variance in team cultures within tech companies and the importance of team bonding outside of work.
    • 22:51 Quarterly meetups for team building and business meetings to address the challenges of leading a global team with remote workers.
    • 27:08 The future of customer success: importance of commercial acumen and AI in the field.
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    32 mins
  • 60. Never Say “Calm Down”: How People Unintentionally Escalate Conflict on Your Team with Carol Bowser

    60. Never Say “Calm Down”: How People Unintentionally Escalate Conflict on Your Team with Carol Bowser
    Apr 30 2024

    Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict.

    Carol’s clients come with a wide range of employers because conflict is universal across all industries and types of organizations. Where there are people, there is conflict. The key is to help people recognize and address conflict before it damages working relationships and creates organizational drag. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles

    Contact Carol at CB@managingconflict.com

    Links

    http://www.managingconflict.com

    https://www.linkedin.com/in/carol-bowser-2a65691

    https://www.instagram.com/carol.bowser

    What You’ll Learn

    • How people inadvertently escalate conflict when trying to de-escalate
    • The most common responses to difficult conversations and now to recognize the responses
    • A simple framework to prepare for the conversation
    • How to set and manage expectations for the conversation

    Connect with Dr. Mike:

    • Website: https://www.drmikepatterson.com
    • Book: https://www.missionfirstpeoplealwaysbook.com
    • LinkedIn: https://www.linkedin.com/in/drmichaellpatterson
    • Instagram: https://www.instagram.com/therealdrmikepatterson/
    • Twitter: https://twitter.com/drmikepatterson
    • Buy The Book!: Mission First People Always



    Episode Minute By Minute:

    • 0:02 Introduction to conflict management skills as essential for managers and the lack of adequate training in many organizations.
    • 1:23 Dr. Mike introduces Carol Bowser, a workplace conflict expert and founder of Conflict Management Strategies.
    • 3:04 Carol joins the podcast, sharing her location and discussing the beautiful spring day in Tacoma, Washington.
    • 4:03 Emphasis on preventing conflict and navigating it effectively once it arises.
    • 6:31 Carol discusses common and impactful workplace conflicts, emphasizing how terms like harassment and bullying escalate situations and involve extensive investigations.
    • 9:21 Challenges of managing unsubstantiated claims and the fear of retaliation in the workplace.
    • 11:12 Discussion on creating a psychologically safe workplace and the importance of managers understanding their team to effectively manage conflict.
    • 14:34 The importance of never saying "calm down" as it can unintentionally escalate conflict.
    • 17:33 Strategies for managers to prepare for difficult conversations and recognize signs of underlying issues.
    • 21:11 The value of establishing trust and psychological safety within teams to foster open communication.
    • 25:03 Managing expectations and the approach to serious, sensitive conversations in the workplace.
    • 29:30 Carol outlines the various services she provides as a mediator, trainer, and speaker.
    • 33:19 Final advice for listeners on how to be proactive in addressing concerns and managing workplace conflicts.
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    36 mins
  • 59. A California Love Story with John Thill

    59. A California Love Story with John Thill
    Apr 16 2024

    History provides the opportunity to study the past through the lens of the present, but what makes history so exciting for many of us is those moments when we truly feel transported back to those earlier days to see the world through the eyes of our predecessors–pioneers who laid the foundation for the lives we experience now. And the stories of the past become even more rich and vivid when they involve our own ancestors.

    I’m excited to share my conversation with an author who transports us back nearly 100 years–to a time when the promise of southern California was just beginning. It was a time when the California coastline was still wild and uncharted, the beaches were pristine, and there was no traffic! And my guest allows us to experience the remarkable sights and sounds of these different times through a beautiful love story.

    Whether you’re interested in the history of California, romance, or how individuals can shape the course of history, you're going to enjoy my conversation with author John Thill.

    About the Guest

    John Wilcox Thill is the author of A California Love Story. It’s the romantic story of Ray and Dora, John’s grandparents recreated through a series of forgotten love letters from his grandparents’ courtship. Within their worn folds, John found a story that was both timeless and filled with emotion, all happening in an era in American history when the future of California was still taking shape.

    John is a graduate of San Diego State University and spent much of his career in managing and producing video content for large organizations. Later, he transitioned to corporate learning and development, and became a partner in a global talent development company.

    What You’ll Learn

    • Life lessons about love, commitment, and hard work
    • How much San Diego County, CA has changed over the last 100-years
    • How this author painstakingly and lovingly created a critically acclaimed book

    Social Links

    Buy the Book on Amazon.

    https://johnwthill.com

    https://www.linkedin.com/in/john-thill-6718b48
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    36 mins
  • 58. Promotions are So Yesterday with Julie Winkle Giulioni

    58. Promotions are So Yesterday with Julie Winkle Giulioni
    Apr 2 2024
    Introduction The time-honored tradition of defining career development exclusively in terms of promotions, moves, and title changes is dead. Beyond, between, and besides the climb up the positional ladder, there are many other ways that employees can—and want to—grow. This episode explores some of those alternative ways to grow, the important role managers play in guiding that growth, and organizational executives should think differently about career and talent development. About our Guest Julie Winkle Giulioni is a champion for workplace growth and development and helps executives and leaders optimize talent and potential within their organizations. One of Inc. Magazine’s Top 100 speakers, she’s the author of Promotions Are So Yesterday: Redefine Career Development, Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages. Julie is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist. You can keep up with Julie through her blog, LinkedIn and Twitter. What You’ll Learn Why promotions so yesterdayWhat’s at risk when you define career success and development exclusively with promotions and positions?Some alternate ways to think about careers and career developmentHow you can create a multidimensional career development frameworkHow can grow beyond the corporate ladder via positions and promotions Free Resource Mentioned in Episode https://www.juliewinklegiulioni.com/book/promotions/assessment/ Contact Information / Social Links Website: http://JulieWinkleGiulioni.com Email: julie@juliewinklegiulioni.com Primary Phone: 818-219-7988 Facebook https://www.facebook.com/JulieWinkleGiulioni.Author/ LinkedIn http://www.linkedin.com/pub/julie-winkle-giulioni/7/713/4a7 YouTubehttps://www.youtube.com/channel/UCYPG2YOq_4GTPUUrM1n4Q1w Buy the Book: Amazon Connect with Dr. Mike: Website: https://www.drmikepatterson.comBook: https://www.missionfirstpeoplealwaysbook.comLinkedIn: https://www.linkedin.com/in/drmichaellpattersonInstagram: https://www.instagram.com/therealdrmikepatterson/Twitter: https://twitter.com/drmikepattersonBuy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Dr. Mike introduces the episode, discussing a new perspective on career management that moves beyond traditional promotion-focused development.1:14 Introduction of guest Julie Winkle Giolone and her book "Promotions Are So Yesterday: Redefine Career Development Help Employees Thrive."2:43 Julie joins the podcast, setting the stage for a discussion on evolving career development paradigms.3:00 Discussion on the shift from traditional career ladders to more nuanced views on career growth and development.5:00 Addressing the challenges and limitations of traditional promotion-based career progression.9:00 Exploring alternative measures of growth and success beyond promotions, including the importance of contribution and competence.10:42 Julie provides examples of creative compensation models designed to support individual growth and development.13:00 Strategies for individuals to rethink career development in environments not yet adopting these progressive models.16:18 Discuss the changing dynamics of job mobility and the importance of seeking growth opportunities within and outside current organizations.17:40 Emphasizing the need for proactive conversations between managers and employees about career development and growth opportunities.19:52 Exploring the concept of continuous, organic career development conversations as a means to foster a supportive work environment.23:29 Julie discusses the organic nature of career development conversations and the need for a shift towards a more integrated and ongoing approach.25:41 Overview of Julie's book "Promotions Are So Yesterday," including the multi-dimensional career framework.30:17 Insights from research on career development preferences, highlighting the value of contribution over traditional promotions.33:16 Julie offers practical advice for understanding personal career development motivations and having meaningful conversations about career growth.
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    37 mins
  • 57. Everyone Benefits when Women of Color Feel Belonging at Work with Dr. Christine Coleman

    57. Everyone Benefits when Women of Color Feel Belonging at Work with Dr. Christine Coleman
    Mar 19 2024
    It’s March and Women’s History Month, so what better way to celebrate than to speak with someone who leads an organization dedicated to helping women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community. Sol Sisters, the organization we’re highlighting today believes, as I do, that all women deserve to feel safe, supported, and celebrated. And since we talk about leadership and teamwork in the workplace on the Mission First People Always Podcast, we’re going to hone in on how everyone benefits when women of color feel belonging in the workplace. Unfortunately, that’s not always the case, but we’re here to learn how to change that, so settle in for an informative and empowering conversation. About our Guest Dr. Christine Coleman, LMFT, is a licensed therapist, executive coach, and the founder of Sol Sisters, a Bay area nonprofit that empowers women of color to overcome societal barriers. She has trained leading companies like Pinterest, Business Wire, Coursera, Udemy, Salesforce, and the Major League Baseball Network in mental health, inclusivity, and belonging initiatives. Dr. Coleman has been in Harvard Business Review, Fast Company, Vogue, MSN, and Huffington Post, and has spoken at Yale’s Mental Health Conference, UC Berkeley’s Women of Color Conference, the American College Health Association (ACHA), and more. Dr. Coleman received the University of San Francisco’s “Living the Mission” award for her dedication to serving women and girls. About Sol Sisters Founded in 2013 by Dr. Christine Coleman, Sol Sisters’ mission is to help women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community across the Bay Area. It brings events and services to women that are focused on four areas of health that enrich, empower and evolve women of all backgrounds and financial situations. Based in Oakland, Sol Sisters is a registered 501(c)3 nonprofit. For more information and to contribute to its mission, please visit solsisters.org. Social Links Dr. Christine Coleman’s Instagram Sol Sisters' Instagram Sol Sisters' Facebook What You’ll Learn The difference between being included and feeling like you belong Why everyone benefits when women of color feel a sense of belonging at work How to leverage employee resource groups to foster real connections in your team Opportunity Later this spring Sol Sisters will be unveiling its free Enrich membership, which aims to be an educational and empowering platform that provides under-resourced women with the tools they need to further their professional, mental, physical, and creative development. The first session will focus on financial literacy, and the new membership will also receive access to Sol Sisters’ Empower Retreats, where they can enjoy wellness, educational and professional opportunities all in one day. Connect with Dr. Mike: Website: https://www.drmikepatterson.comBook: https://www.missionfirstpeoplealwaysbook.comLinkedIn: https://www.linkedin.com/in/drmichaellpattersonInstagram: https://www.instagram.com/therealdrmikepatterson/Twitter: https://twitter.com/drmikepattersonBuy The Book!: Mission First People Always Episode Minute By Minute: 0:02 Celebrating Women's History Month: What to expect this month on Mission First, People Always. 1:00 Get to Know Dr. Christine Coleman: Highlighting her impactful journey and the foundation of Soul Sisters. 3:32 Soul Sisters' Mission Unveiled: Dive into the empowerment and support offered to women from marginalized communities. 6:04 Faith in Action: How faith guides service and purpose in the mission of Soul Sisters. 6:36 Tackling Funding Challenges: Exploring the financial journey and the quest for sustainability at Soul Sisters. 09:18 Belonging at Work Matters: The critical importance of a supportive workplace for women of color. 16:53 Inside Training for Inclusion: A look at the essence and impact of diversity and inclusion training. 20:32 The Inclusion vs. Belonging Debate: Understanding the distinction and its significance in the workplace. 23:36 DEI Evolution and Impact: How DEI initiatives are expanding to more effectively include justice and belonging. 27:14 Strategies for Enhancing Belonging: Practical ways to improve inclusion and belonging in various environments. 33:25 Listening and Learning for Better Connection: Dr. Mike's reflections on engaging more authentically with diverse experiences. 42:45 What's Next for Soul Sisters: A look into upcoming initiatives, their membership program, and more opportunities!
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    52 mins