Kim Angeli is the Founder and CEO of Angeli International, where she focuses on cultivating gratitude in business and life. As a 23-year veteran entrepreneur, she helps businesses align with gratitude. After 15 years of owning, growing, and merging insurance agencies, Kim sold her practice and began inspiring grateful living worldwide.

Some business owners excel at acquiring clients but struggle to retain them. This is because they often view the exchange as a transaction rather than a relationship to nurture. How can expressions of gratitude drive client loyalty and retention?

As an advocate for gratitude in personal and professional life, entrepreneur Kim Angeli has developed a process for showing appreciation to clients. This action plan system involves ranking the relationships that bring the most value to you. Since these relationships drive the highest revenue for your business, Kim suggests fostering consistent interactions through value-driven actions like gift-giving, notes, calls, and other personalized gestures.

Tune in to the latest episode of Systems Simplified as Adi Klevit hosts Kim Angeli, the Founder and CEO of Angeli International, who talks about integrating gratitude into business operations. Kim shares her definition of gratitude, how she became a champion for the process in business, and how to transition from superficial interactions to memorable encounters.

Bob Burg is the Founder of The Go-Giver Community Network, an organization that connects private global businesses. In the past 30 years, he’s helped companies and leaders evolve their communication habits to increase sales and grow their businesses. He is also the Co-author of The Go-Giver, a book about the five laws of stratospheric success and Streetwise to Saleswise. Bob is also a member of the National Speakers Association and a Hall of Fame keynote speaker on referrals, relationship-building, and influence.

Jeff West is the President of West Marketing Group, INC, where he helps influencers and business leaders elevate their brands. He is also the best-selling author of numerous business parables, including Streetwise to Saleswise, The Unexpected Tour Guide, and Said the Lady with the Blue Hair. For over 30 years, Jeff has coached and led sales teams in multiple industries and was among the top sales performers and leaders in the nation. He is also a member of The Go-Giver Community with Bob Burg.

Some sales professionals are so fearful of objections that it impedes their ability to close deals. How can you embrace objections and transform them into powerful fusion points that propel your business forward?

Sales dream team Bob Burg and Jeff West collaborated to develop a five-step process for navigating and embracing sales objections. The framework involves controlling your emotions, empathizing with prospects, asking probing questions, reframing your approach, and isolating the objection. Rather than reacting negatively to the objection on instinct, demonstrate an understanding of your prospects’ situations and adopt their perspective. This allows you to refine your offering, providing solutions and social proof to influence key decision-making.

In this week’s episode of Systems Simplified, Adi Klevit hosts duo Bob Burg and Jeff West, authors of Streetwise to Saleswise, to discuss transforming sales objections into opportunities. Together, they offer insights into the power of framing in sales conversations, how to develop a value proposition that resonates with prospects, and anecdotes from their book.

Karen Grosz is the Owner of Canvas Creek Team Building, which hosts team-building events for various-sized teams. She is also a public speaker and the author of What’s Next? and Quiet Leadership. With a history of avoiding corporate America’s team-building events, Karen developed a method that harnesses the transformative power of creating art collaboratively.

If you’ve ever dreaded being roped into a team-building event at work, you’re not alone. The prospect of forced bonding makes many people uncomfortable. What collaborative team-building methods can companies leverage to turn this apprehension into anticipation and engage their employees?

As someone who used to call in sick on the day of a team-building event, Karen Grosz has developed a process that transforms uninspiring activities into engaging shared experiences. The approach involves collaborative art activities like painting in silence without instructions, which can reveal team dynamics and foster a cohesive culture. These methods can also strengthen adherence to systems and processes by working together to accomplish a common goal.

Tune in to the latest episode of Systems Simplified as Adi Klevit hosts Karen Grosz, the Owner of Canvas Creek Team Building, to talk about her creative and collaborative team-building process. Karen shares how collaborative art fosters playfulness and camaraderie among team members, how to facilitate effective leadership, and how her “Happy Monday” videos create daily inspiration.

Aaron Schaller is the Owner of 1st Call Closers, which assists businesses in applying proven systems and processes to develop solid infrastructures. With 15 years of experience in the moving and storage industry, he also owns Redefyne Moving, where he streamlined sales and operations with systems and processes.

Imagine starting a venture with the simple goal of paying for your education, only to find yourself mired in challenges and inefficiencies. As your business grows, the absence of proper systems and training becomes a significant hurdle to success. How can you systemize your business to catalyze growth?

After launching a moving company to help pay for college, Aaron Schaller discovered he lacked proper visibility into his numbers and reporting systems. It wasn't until he implemented sound systems and processes that he saw exponential growth, increasing booking percentages from 8-22% and revenue from three-quarters of a million to $2.4 million. To obtain a steady flow of bookings, Aaron emphasizes the importance of CRM systems, quick lead responses, and consistent communication with clients.

In this episode of Systems Simplified, Adi Klevit talks with Aaron Schaller, the Owner of 1st Call Closers, about how he simplified his business operations. Aaron discusses how to achieve freedom from daily operations, how long-term systemization promotes growth, and the importance of processes in employee training.

Andy Neary is the Founder of Complete Game Consulting, where he helps insurance professionals turn reach and relevance into revenue. As a former baseball player turned business coach, he leverages his athletic experience to help entrepreneurs build the mindsets, habits, and rituals to elevate performance. Andy is also a two-time Ironman finisher and assists clients in boosting their visibility and market presence.

Professional athletes often strive to outshine competitors, and the same is true in the business world. Winning requires grabbing and holding your audience's attention, which can make or break your company's growth trajectory. How can you elevate your marketing strategy to make your business stand out?

As a former professional athlete, marketing coach, and consultant, Andy Neary compares athletic performance to business success. He maintains that mastering daily rituals and processes leads to achievements in both disciplines. When it comes to differentiating your brand in the market, you must define your target audience before developing a unique value proposition that sets you apart. By creating a reliable and consistent brand story and displaying it on social media, you can increase visibility and allow prospects to feel connected to you.

In today’s Systems Simplified episode, Andy Neary, the Founder of Complete Game Consulting, joins Adi Klevit for a discussion about the parallels between sports and marketing. Andy shares invaluable cold-calling tips, the importance of niche marketing, and the power of authentic storytelling.

Brent Pohlman is the CEO and Executive Leader at Midwest Laboratories, a frontrunner in analytical testing across various industries. With a background in corporate leadership, he authored Leaders Look Within, which shares lessons on leading, coaching, and fostering a culture of trust and excellence. Brent serves as the President Emeritus of the Omaha Chapter of Legatus International and a member of the AMA executive advisory council.

Growth is not just about numbers and sales; it's about creating an infrastructure that supports sustainable development and consistent output. How can you pivot from reactive chaos to strategic success?

According to executive leader Brent Pohlman, effective leadership is the foundation for healthy growth. Top-performing leaders take measures to ensure organizational longevity, such as initiating knowledge transfers to avoid losing essential information, building a culture rooted in strong core values, and documenting processes. These values and processes must be consistently updated, followed, and replicated to standardize operations and future-proof your company.

In the latest edition of Systems Simplified, Adi Klevit sits down with Brent Pohlman, the CEO and Executive Leader at Midwest Laboratories, to talk about fostering effective leadership through process documentation. Brent shares how to ensure process follow-through, his evolution through leadership with Midwest Laboratories, and the qualities of an effective leader.

Dom Caminata is the Founder and CEO of Grosso University, an industry-leading platform for sales training, leadership coaching, and motivational speaking. Since 2019, he has become recognized as the industry’s greatest sales training and motivational speaker, having transitioned from $8 million to over $100 million annually. Dom is also the author of the Grosso University Bible of In-Home Selling and the creator of the industry-exclusive Sales Academy.

Imagine achieving multimillion-dollar sales figures with no prior experience in your field. Is it possible to systematize success in the demanding and competitive sales industry? How can leadership transform a team’s trajectory?

Having studied under Rick Grosso, Dom Caminata mastered the sales process with dedication and motivation. Once you understand the key components of the sales system, you can build a team and provide them with clear guidance. This includes helping them achieve personal goals and defining performance benchmarks for accountability. By coaching your team effectively, you can motivate them to close deals independently.

In the latest episode of the Systems Simplified podcast, Adi Klevit sits down with Dom Caminata, the Founder and CEO of Grosso University, to discuss mastering the sales process through effective leadership. Dom emphasizes the value of leading by example, maintaining a positive approach, and ensuring clarity within the team.

Brandi Johnson is the Executive Director of LoveOne and The Father’s Heart Street Ministry, two nonprofits located in Portland, Oregon. Under her leadership, both nonprofits have grown tremendously and have broadened their reach to assist individuals and families experiencing hardships. As a compassionate leader, Brandi emphasizes the importance of community, self-care, and well-documented processes in the nonprofit sector.

What does it take to transform a small, grassroots movement into a powerful community lifeline? To achieve sustainability and growth, nonprofits require similar processes as for-profit businesses. How can these organizations elevate their impact?

Having managed the rapid growth and influence of two nonprofits, Brandi Johnson cites the role of community engagement and strategic systems in maximizing support. By recruiting local volunteers and forging strong connections with community leaders, you can amplify and communicate your mission effectively. Additionally, documenting processes directly related to your operations allows your team to focus on elevating service capabilities.

Join Adi Klevit in this episode of Systems Simplified as she hosts Brandi Johnson, the Executive Director of LoveOne and The Father’s Heart Street Ministry, to discuss harnessing the power of systems and community to scale nonprofits. Brandi shares how she stays motivated amid her daily responsibilities, how to ensure team members adhere to processes, and the fundamentals of scaling nonprofit organizations.