In this week's episode, we delve into Sam's journey, exploring the profound insights she has to share on leadership, entrepreneurship, and excellence in hospitality. This episode is particularly special to me because it covers essential aspects that every accommodation business owner strives to master: leadership and guest satisfaction. We discuss real, actionable strategies Sam has applied throughout her career. Whether you run a hotel, a quaint bed and breakfast, or a bustling short-term rental, the wisdom shared here will help you enhance your operational approach and guest relations, fostering both growth and loyalty. Samantha Cox's career is a testament to what one can achieve with passion and perseverance. Over the last two decades, she has navigated the complexities of working with high-profile individuals and global brands, from the secluded Necker Island to the bustling halls of Hard Rock. Sam's time with Sir Richard Branson honed her skills in managing intricate operations and celebrity engagements, translating these into creating exceptional guest services that resonate globally. Now leading her consultancy, Samantha Cox International, and the celebrated Shell House in Sydney, she embodies the spirit of dynamic leadership and commitment to excellence. In this episode, we discuss: 00:00 - Introduction and Regional NSW Tour 02:56 - From Backpacker to Richard Branson’s EA 07:58 - Exploring Leadership and Hospitality 12:53 - The Role of Passion in Hospitality 25:05 - Enhancing VIP Guest Experiences 30:02 - Effective Team Building and Personalization 34:53 - Conclusion and Final Reflections ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free! ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/ 🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity 🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/ 🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence. Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

Every once in a while, you meet people who just stand out in a crowd, those you are naturally drawn to because of their energy and insights. During my recent visits to Banff and Boise, Idaho, I had the pleasure of spending time with one such individual; Kim Fitzpatrick from Launched Host. Our conversation was enriching and filled with actionable insights that I thought you all could benefit from. I knew I had to get her on the show as soon as possible. This week’s episode is a must-listen, as Kim shares invaluable advice for anyone involved in setting up new accommodations. This will even be useful if you are thinking of updating your property.

In our discussion, Kim delves into the complexities of preparing and launching new properties. She offers a wealth of information that goes into the intricacies of property setup, from choosing the right design and furnishings to ensuring everything is guest-ready. What struck me most was the significant amount of effort and detailed planning required, which is often underappreciated until one is deeply immersed in the process.

Kim’s expertise highlights how professional help can drastically reduce the time and stress involved in setting up a property. She outlines a structured approach that not only expedites the process but ensures that every detail is meticulously handled. For those of us in the hospitality industry, understanding these steps is crucial because they have a direct impact on guest satisfaction and our success.

SHOW LINKS

Launched Host: https://launchedhost.com

In this episode, we discuss:

00:00 Introduction and Welcome

01:00 Setting up your AirBNB

03:00 Essential First Steps for Property Preparation

07:07 Detailed Steps for Setting Up a Property

17:30 Incorporating Technology in Property Setup

20:26 Evaluating the Financial Impact of Setup Delays

25:04 Managing Relationships During Property Setup

27:15 Must-Have Products for Efficient Setup

29:54 Strategic Tips for Effective Property Setup

31:14 Wrapping Up: Final Thoughts and Contact Information

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

#AirbnbSetup #AccommodationSuccess #PropertyManagementTips

Welcome back to The Accommodation Show!

There’s nothing better than being able to travel the globe, meet some of the most fascinating people, with incredible stories and bring their insights and learnings to your eyes and ears.

This week, you will enjoy my conversation Eric Goldreyer, who embodies the idea of a ture entrepreneur. Meeting someone like Eric is a rare treat. He’s one of those few who not only dreamt up a business idea but also saw it through from start to finish, achieving a successful exit (he has done it multiple times). In our conversation, we dive into how he used caught a need in the market and made it into a company. Eric's story is not just about big wins; it’s about overcoming real challenges and making strategic decisions that any of us could face.

Our discussion spans the critical phases of his ventures, from the initial challenges of digitising bed and breakfast listings to mastering the art of scaling and eventually selling his tech-driven business.

SHOW LINKS

bnbfinder: http://www.bnbfinder.com

Bedandbreakfast.com (Archived information): http://www.bedandbreakfast.com

0:00 - Introduction and Guest Welcome

0:17 - Welcoming Eric Goldreyer

0:28 - Meeting at VRMA and Story Teaser

1:30 - The Business Journey and Industry Impact

2:04 - Challenges of Finding B&Bs Pre-Internet

3:02 - Transitioning to a Digital Database

3:36 - The Sale of BedandBreakfast.com

4:10 - Navigating Changes and Acquisitions

5:21 - Serving an Underserved Market

6:05 - Eric’s Non-Tech Background

7:41 - Choosing B&Bs Over Vacation Rentals

9:05 - Building Businesses with Exit Strategies

10:14 - International Expansion and Family Decisions

11:02 - Planning for Business Liquidity

13:06 - The Early Days of the Internet

14:05 - Fundraising and Initial Business Growth

15:24 - Building the Business Infrastructure

16:16 - Growth Strategy and Market Response

17:33 - The Entrepreneurial Mindset

18:47 - Balancing Vision and Practical Business Decisions

20:03 - Understanding Market Needs

21:55 - Business Planning and Personal Passion

23:38 - Developing Passion Through Engagement

25:10 - Impact of Providing Value Through Services

26:41 - Acquisition Offers and Valuation

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

🎧 Don't forget to subscribe!In this week's episode, we dive into the heart of creativity and community transformation within the accommodation industry. From my own experiences and the enlightening conversation with our guest, Matt Landau, I've realised the immense value that creativity can bring to any hospitality business. Whether you’re running a hotel, a bed and breakfast, or a short-term rental, breaking your creative boundaries can elevate your guest experiences and set you apart from the competition.This episode is particularly crucial for anyone looking to break the mould of conventional hospitality practices. Now is the time! Matt and I explore not just the 'how' but the 'why' behind innovative strategies that can significantly enhance your business's appeal and sustainability. We discuss the transformative power of storytelling in guest engagement and how thinking like a community leader rather than just a business owner can lead to profound impacts on your local area and beyond.SHOW LINKS:VRMB: www.vrmb.comEsperanza Social Venture Club: www.esperanzasvc.com#CommunityBuilding #InnovativeHospitality #VacationRentalSuccessTune in to harness these transformative insights and turn them into actionable strategies that will set your accommodation business apart. I look forward to you joining us and embarking on this journey of re-invention together.📋 Chapters!In this episode, we discuss:00:00 Introduction: How This Discussion Will Transform Your Understanding03:19 Storytelling: Why It's Crucial for Engaging Guests06:01 Community Building: How We Transformed Neighborhoods and Impacted Lives08:16 The Power of Events: Why Conferences Are Game-Changers in Our Industry13:14 VRMB's Evolution: How a Community Can Drive Change21:32 Unlocking Creativity: Why Innovation Is Key in Hospitality24:54 Intervention Needed: How Stepping Back Can Propel Your Business Forward31:07 The Balance of Standardization and Individuality: Why Both Matter33:49 Leveraging Technology: How It Can Elevate Your Hospitality Business39:21 The Art of Reinvention: Why You Need to Evolve as an Operator▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences from the use of this content. Actions taken should be based on your personal due diligence.Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. The purpose of this show is to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I do believe in the products and services that we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

Don't forget to SUBSCRIBE! This week is all about entrepreneurship within the world of accommodation. The industry’s diversity in career opportunities is something that continuously fascinates me. Today, we’re exploring a journey that exemplifies the incredible potential in our sector, from foundational hosting to the strategic realms of real estate and creative financing. Join us as we dive into a narrative that not only underscores the boundless opportunities available but also motivates every entrepreneur to expand their vision in the world of accommodation. In this episode, I'm hosting Zeona McIntyre, who has been at the forefront of the short-term rental industry since 2012. From starting with a single Airbnb listing to becoming a recognised author, realtor, and investment consultant, Zeona's career is a testament to the power of tenacity and foresight in navigating the complex landscape of accommodation. As someone who owns properties across five states and authored "30 Day Stay," her insights are invaluable. We explore how diverse career paths can lead to substantial growth and the resilience needed to navigate changing markets. This episode is not just a lesson in entrepreneurship; it's a masterclass in transforming challenges into opportunities for innovation and success. SHOW LINKS:Learn more about Zeona: https://www.zeonamcintyre.com/Explore our resources: https://theaccommodationshow.com#EntrepreneurshipInAccommodation#InnovativeHospitality#AccommodationSuccess In this episode, we discuss: 00:00 - Embarking on an Entrepreneurial Journey: Where to Start 06:05 - Scaling Up: How to Build a Successful Property Portfolio 10:04 - Making the Shift: From Ownership to Property Management 12:58 - Diverse Career Paths: Becoming a Realtor and Mastering Creative Financing 17:49 - First Steps in Short-Term Rentals: What You Need to Know 19:18 - Exploring Your Options in Real Estate: Tips for Beginners 20:36 - Co-Hosting 101: Unlocking Benefits in Short-Term Rentals 22:04 - Finding Your Niche in the Accommodation Industry 23:10 - Exploring New Horizons: Opportunities Beyond Short-Term Rentals 24:10 - Journey Through Entrepreneurship: Lessons and Strategies 26:07 - Mentorship and Growth: How to Seek Guidance and Follow Your Passions 29:07 - Risk and Reward: The Crucial Role of Risk in Entrepreneurial Success 33:17 - Creative Finance in Real Estate: Innovating Beyond Traditional Methods 37:48 - Top Three Entrepreneurial Tips from a Seasoned Pro ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free! ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/ 🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity 🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/ 🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences from the use of this content. Actions taken should be based on your personal due diligence. Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. The purpose of this show is to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I do believe in the products and services that we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

Don't forget to subscribe!

We delve into the psychology behind guest interactions and the algorithms of major platforms like Airbnb, uncovering strategies to enhance your listing's appeal and visibility. From crafting compelling descriptions to optimising your pricing strategy, Jasper provides actionable tips that are crucial for standing out in a crowded market.

SHOW LINKS:

Get Paid For Your Pad: https://www.getpaidforyourpad.com

Overnight Success: https://www.overnightsuccess.io

#OTASuccess #AirbnbTips #RentalRevolution

Don’t miss this chance to learn from one of the best in the business. Tune in and take your accommodation offerings to new heights—your journey to becoming an OTA standout starts now!

In this episode, we discuss:

00:00 Introduction

00:55 Starting with Airbnb

02:49 Building Your Airbnb Listing

06:19 Understanding OTA Mechanics

08:38 Mastering Revenue Management

11:56 The Art of Listing Updates

12:41 Perspective: Airbnb vs. Guest

18:02 How to Highlight Listing Features

23:58 Launching Your Listing Right

26:21 Pricing Strategies for New Hosts

28:34 First Impressions Matter: Treating Guests Well

32:48 Feedback and Continuous Improvement

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences from the use of this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

The purpose of this show is to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I do believe in the products and services that we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

In this episode, we delve into what it really takes to stand out in the high-end accommodation sector. The luxury market isn’t just about high margins, it’s also coupled with high expectations and bespoke experiences. Deana Steele from Keys to Kelowna Properties joins us to discuss the layers of luxury accommodation, from acquiring prime properties to understanding the nuanced needs of a high-end clientele. Our conversation unpacks strategies that are crucial for anyone aiming to excel in this prestigious segment, shedding light on how luxury can significantly enhance your brand’s value and market appeal. Join us as we explore the luxurious layers that can transform your accommodation strategy from standard to exceptional. Listening to Deana’s experiences and the actionable strategies she shares will equip you with the knowledge to attract discerning clients who seek unparalleled experiences. Her insights provide a practical blueprint for anyone looking to elevate their operations in the luxury market. SHOW LINKS: Keys to Kelowna: http://keystokelowna.com #LuxurySTR #ElevateAccommodation #NicheMarkets 📋 Chapters! 00:00 - Welcome and Introduction 05:04 - What is Luxury? 06:23 - Understanding Niche Markets 08:29 - Targeting the Luxury Consumer 10:15 - Strategies for Acquiring Properties 13:34 - Convincing Property Owners 16:50 - Getting Started in Luxury Real Estate 20:01 - The Role of Education and Networking 23:48 - The Uniqueness Factor in Luxury ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free! ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies & critical industry updates: https://news.theaccommodationshow.com/ 🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity 🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/ 🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of the use of this content. Actions taken should be based on your personal due diligence. Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. The purpose of this show is to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I do believe in the products and services that we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.