What Just Happened? A Polpeo Podcast

By: Kate Hartley & Tamara Littleton
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  • Summary

  • The podcast that looks at the biggest brand crises of our time.
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Episodes
  • BP Deepwater Horizon

    BP Deepwater Horizon
    Jul 31 2024
    This week’s show discusses the 2010 BP Deepwater Horizon disaster, the largest marine oil spill in history. Hosts Tamara Littleton and Kate Hartley, along with special guest Zaiba Malik, look at how the explosion on the Deepwater Horizon oil rig killed 11 workers and caused a massive oil spill in the Gulf of Mexico, severely impacting the environment and local communities. BP faced financial collapse, paying $65 billion over eight years in compensation, fines, and cleanup costs. The disaster exposed significant flaws in BP's safety measures and leadership, particularly with regard to CEO Tony Hayward, whose public statements and actions during the crisis were widely criticised for lacking empathy and effective communication. We discuss the importance of having prepared, empathetic spokespersons during crises, proper delegation, and learning from past incidents to better predict and manage future crises. And we address the need for genuine apologies and thoughtful preparation for leaders facing public scrutiny. A full transcript of today's show is available to read here.
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    36 mins
  • The Nestlé Deforestation Backlash

    The Nestlé Deforestation Backlash
    Jul 17 2024
    In this episode of "What Just Happened?," hosts Kate Hartley and Tamara Littleton, with special guest John Brown, explore the enduring relevance of the Nestlé versus Greenpeace controversy over palm oil and deforestation. We delve into how Greenpeace’s campaign against Nestlé in 2010 highlighted the broader issue of palm oil production's impact on rainforests. Nestlé made several missteps in handling the crisis, including attempts to suppress Greenpeace’s video and failing to meet their sustainability commitments. We also discuss the broader implications for corporate transparency and accountability, emphasising the importance of genuine action over superficial promises. And we provide insights into how brands can better navigate these challenges by being transparent, admitting faults, and taking a human approach to communication and sustainability efforts. A full transcript of today's show is available to read here.
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    36 mins
  • Horsegate

    Horsegate
    Jul 3 2024
    The horse meat scandal that erupted in 2013 had a huge impact on major UK food brands and supermarkets. And in this episode of "What Just Happened?," hosts Kate Hartley and Tamara Littleton, with special guest Dr Mukta Das, discuss how horse meat came to be found in food products and what the impact was. ‘Horsegate’ began when the Food Safety Authority in Ireland discovered horse DNA in meat products sold as beef, leading to widespread recalls and public outrage. The scandal exposed the complexity and fragility of the food supply chain, revealing the presence of horse meat in beef products due to fraudulent practices by suppliers. Major supermarkets like Tesco and suppliers such as ABP Food Group faced significant financial and reputational damage. Horsegate led to improved food safety measures, including better legal controls, enhanced DNA testing, and increased cooperation across borders. But food fraud remains a concern, and we look at the cultural and systemic issues within the food industry and the need for transparency and sustainability in food supply chains. A full transcript of today's show is available to read here.
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    34 mins
Management Marketing Economics
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