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This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.

The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success

Chaotic Change is designed to be a comprehensive guide for leaders, innovators, and change-makers navigating the complexities of the modern business landscape. Through personal anecdotes, case studies, and practical strategies, this book provides a roadmap for managing chaotic change—a process that drives and sustains innovation. From grasping the dynamics of strategic excellence to fostering a culture of happiness and clarity within organizations, each section builds on the next, offering a holistic approach to change management.

In today’s hypercompetitive business environment, the difference between winning and losing is often slight. It’s like a race, where the fastest runner who crosses the line just one step ahead of the pack is victorious—and the number two finisher is quickly forgotten.

Lucid Leadership tackles the toughest challenge facing organizational leaders today: how to get unfiltered, honest information from multiple sources and transform it into industry leading growth. In this powerful audiobook, the father and son team of Nicholas and Chase Webb reveal how leaders facing a bewildering mass of data and opinions can cut through the static, get a grip on reality, make affective decisions, and lead their organizations to sustained success.

The Great Resignation served as a wake-up call. Today, the best companies have to compete for the best employees and it’s not just about the size of the paycheck; it’s about performing meaningful work that creates value. I made this audiobook to give every company—your company—a road map to relevance and competitiveness, and to help make Happy Work a reality.

About The Medical Device Manufacturing PodcastWelcome to the Medical Device Manufacturing Podcast, a resourceful series hosted by Nicholas Webb, (Nick) CEO of webblogic – an innovation leader in medical manufacturing and packaging equipment. Nick is a number one bestselling author and an esteemed medical device innovator credited with over 40 U.S. patents, including of the world's first wearable technologies and one of the smallest medical implants for treating ocular surface disease. Dive into our podcast series that delivers actionable insights for grappling with the tumultuous wave of ...

Despite being the wealthiest nation on earth, the United States spends much of its health-care money and resources pursuing the wrong goal: curing people after they get sick. In this provocative book, Nicholas J. Webb charts a bold new path that puts the focus not on reactionary treatment, but on anticipation and prevention.

Calling all Leaders, CEO's and Entrepreneurs! If you're determined to stay ahead of the curve and drive sustainable, predictable growth in the ever-evolving landscape of the future, this podcast is your secret weapon. Join us in this high-energy, content-rich journey led by the world-renowned futurist and bestselling author, Nick Webb. Get ready for a dose of actionable insights delivered in short, power-packed episodes that typically clock in at just 8 to 14 minutes. Don't miss out on your chance to thrive in the chaotic future. Tune in now and be ready to make a real impact!

The Innovation Mandate offers a clear and straightforward pathway to profitable innovation. It demystifies the concept, making it easy to understand, implement, and measure. The audiobook centers around three simple concepts: Innovation generates profits; innovation, in the form of new, profitable ideas, can come from anywhere; and identifying, harnessing, evaluating, and implementing these new ideas cannot be left to chance. Additionally, the audiobook offers a five-point checklist to ensure your company is innovation ready.

A complete roadmap to a revolution in business excellence founded on innovation. Author and successful innovator Nicholas Webb believes we need a revolution in business excellence founded on innovation. In The Innovation Playbook, you will learn why innovations fail, the five rules of customer connectivity, the power of "real open" innovation and customer co-creation, the secret formula for reducing product and market risk, the magic of Future-casting, and so much more.

The Perricone Prescription explains the rock-solid laboratory research behind Dr. Nicholas Perricone's revolutionary anti-aging theories, giving you the knowledge and the tools to fight aging from the inside out while at the same time decreasing the likelihood of heart disease, cancer, diabetes, arthritis, and a host of other degenerative diseases.

Jim Webb - the best-selling author and now the celebrated, outspoken U.S. Senator from Virginia - presents a clear-eyed, hard-hitting plan of attack for putting government to work for the people, rather than special interests, and for restoring the country's standing around the world.

Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets (2001) explains how humans routinely underestimate the role luck plays in determining outcomes. This failure to account for uncertainty can lead someone to attribute meaning to a result where none exists, or to overlook the probability of a rare but cataclysmic event....

Like his actor namesake, Ronald Coleman is a suave, well-spoken English gentleman. But although he's a movie buff, Coleman is no film star - he's a copper, and a Detective Inspector to boot. Together with his down-to-earth Scottish partner, DS Fred Astor, he sets about solving cases on two very different patches - rural Kirkcaldy and inner-city Southampton.

Long recognized as a pioneer in reversing skin damage caused by aging, Nicholas Perricone, M.D. now turns his knowledge and expertise toward acne. Here, Dr. Perricone finally delivers the solutions acne sufferers have been waiting for.