Showing titles in Etiquette

In Beverly Hills Manners, Lisa Gache offers a behind-the-scenes look at the unique social dilemmas of the residents of the hills of Beverly through the eyes of an etiquette expert tasked with transforming her awkward, boorish, and sometimes challenging clients into social virtuosos. From Saudi princesses to Oscar winners, talent agents to intelligence operatives, child actresses, butlers, and football players, Lisa has amassed an astounding roster.

Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.

Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.

In Polite, Louise shows how the unseen science of politeness governs everything we do, from what we say to how we act, and reveals how a better understanding of the rules and norms of politeness can help us in all aspects of our work, leisure and home lives. And, in doing so, she answers the age-old question... are politeness standards really declining?

This transformative new era requires a radically different approach to leadership. The tactics put in place to reduce risk, drive success, and make us feel safe in the past are now the very things creating vulnerability today. In Leadering, Nancy Giordano provides clarity and urgency around what 21st century stewardship demands as exponential technologies and changing societal expectations converge to shape a better next. This audiobook challenges us to shift our outdated thinking and adopt the mindset we need to build the future we all want.

Taking listeners beyond the stereotypical images of windmills, clogs, and tulips, this audio guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard. With roots as a maritime nation that built a network for transportation, defense, and trade, the Netherlands of today is still a prime economic hub of Europe. The Netherlands is also famous for its liberal attitudes, recently challenged by high levels of immigration, and is home to an intelligent, cosmopolitan, enterprising, tolerant, and modest people.

How do you maintain a family-friendly office without discriminating against singles? What’s the difference between showing romantic interest and sexual harassment? Which colleagues should be invited to family weddings? When should you be unavailable, at or away from work? Don’t convene a focus group or appeal to Human Resources - consult Miss Manners! With wit and wisdom, Miss Manners restores civility, guiding you around your coworker’s messy cubicle, past your overly prying boss, around the bridal shower for the new temp, and through tedious staff meetings.

The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching, and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits.

In this updated version of As a Gentleman Would Say, John Bridges and Bryan Curtis offer simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words.

UAE - Culture Smart! will help you turn your visit - whether it's for business or pleasure - into a memorable and enriching experience. Its contents include: local customs and traditions; the impact of history, religion, and politics; the Emiratis at home, work, and play; eating and drinking, Emirati style; dos, don'ts, and taboos; business practices; communication, spoken and unspoken; and many practical tips for managing the unexpected.

Discover how to navigate the world with confidence, even when you’re not really sure how to talk to people. Do you feel uncomfortable at gatherings and events? Do you have a friend "circle" of three friends or fewer? Do you prefer texting over calling? If you answered yes to the above questions, congratulations! You’re an introvert. The difficulties of being an introvert are manifold. Everyday activities require you to talk to people, engage in casual chit-chat over the phone, and interact with them through social media.

The Image of Leadership is the result of Sylvie di Giusto's journey through two career paths: one in the field of human resources, the other as a professional image consultant. The title reflects the reality that true leadership manifests itself in ways that are both seen and unseen. This book will take you step by step through the development of your professional imprint. The focus will be on all of those things that people perceive about you, with an emphasis on your appearance and your image.

When the housing market crashed in 2009, Michael Erath lost everything. But he didn’t let failure keep him down. Instead, he learned from his mistakes and rose back to success. In Rise, Michael recounts his remarkable story with honesty and self-reflection. He demonstrates how moving beyond a one-size-fits-all system and leveraging a custom-tailored approach, while also building healthy, open, and honest leadership teams, can help entrepreneurs free themselves from the control their businesses have over them, fall back in love with their businesses, and achieve their dreams.

This book masterfully guides you through the art of navigating the often turbulent waters of social interactions with wit, grace, and an unshakeable sense of self. This isn't just a book; it's a witty companion in your journey towards developing an armor so refined, insults don't just bounce off—they transform into opportunities for growth, laughter, and connection.

Do you feel out of your depth when setting objectives for your team? Ah, the annual ritual of objective-setting! Loved by so few, undertaken by so many. Do you get a slight knot in the pit of your stomach, just thinking about it? Most managers dread it because they're not 100 percent sure of what they're supposed to do. Promoted with little training, they're just supposed to know how to design objectives. Know how to develop soft skills. Sure it's easy, right? On top of that, there’s the niggling feeling that the process doesn’t make much of a difference.

Minding God's Business: Sharpening the Marketplace Prophet is a training tool designed to help believers better understand the entrepreneurial realm. This invaluable guide will help to mentally prepare you to not only start a business, but to run a successful business. Entrepreneur and Business Coach, Tiffany Buckner, details many of the lessons she's learned over the years through her trials and errors. Founder of Anointed Fire, Tiffany is the Founder and innovator behind AFSALT (the largest Seal and Logo provider for ministries in the world).

In "How to Become Everyone's Favorite Colleague," Phillip Conway offers a refreshing and insightful guide to navigating the complexities of workplace relationships with grace, positivity, and genuine charm. This book isn’t just another manual filled with cliché advice; it’s a treasure trove of 25 actionable laws that will transform the way you interact with your colleagues and reshape your professional life.

India is in transition. Since the publication of Culture Smart's first guide to India in 2003, the nation has been transformed from a developing third-world country into the world's fastest growing economy. This completely new and up-to-date volume by American author Becky Stephen is unrivalled.

It's Monday. Time to hit the pause button on your personality and get ready for the next meeting because, for the next five days, we'll be speaking the language of business. And, from bloated jargon and monotonous memos to syrupy slogans and deadly dull presentations, the official language of business is bull. The second we get to work, we join the masses who trade the wit and warmth of their voices for a corporate stamp of approval and the comfort of conformity.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.