Customer Service

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Product List
    • Make Easy (and Effective) Follow-Up Your Winning Habit
    • By: Jeff Shore
    • Narrated by: Jeff Shore
    • Length: 4 hrs and 58 mins
    • Release date: 01-04-22
    • Language: English
    • 5 out of 5 stars 21 ratings
    • Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions....

    Regular price: $17.19 or 1 credit

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    • By: Gary Vaynerchuk
    • Narrated by: Gary Vaynerchuk
    • Length: 5 hrs and 41 mins
    • Release date: 06-28-11
    • Language: English
    • 4.5 out of 5 stars 2,870 ratings
    • If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....

    Regular price: $19.79 or 1 credit

    Sale price: $19.79 or 1 credit

    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 371 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

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  • Regular price: $24.95 or 1 credit

    Sale price: $24.95 or 1 credit

    • Conquering the New Battleground for Customer Loyalty
    • By: Matthew Dixon, Nick Toman, Rick DeLisi
    • Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
    • Length: 6 hrs and 37 mins
    • Release date: 03-03-20
    • Language: English
    • 4.5 out of 5 stars 110 ratings
    • In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....

    Regular price: $15.75 or 1 credit

    Sale price: $15.75 or 1 credit

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 68 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: $17.19 or 1 credit

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    • The Simplified Beginner’s Guide to Launching a Successful Small Business, Turning Your Vision into Reality, and Achieving Your Entrepreneurial Dream
    • By: Ken Colwell PhD MBA
    • Narrated by: Ken Colwell PhD MBA
    • Length: 7 hrs and 29 mins
    • Release date: 04-10-19
    • Language: English
    • 4.5 out of 5 stars 218 ratings
    • In his comprehensive Starting a Business QuickStart Guide, Ken Colwell concisely presents the core fundamentals that all new entrepreneurs need to know to get started, find success, and live the life of their dreams.

    Regular price: $19.95 or 1 credit

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    • The Collected Writings of Jeff Bezos, with an Introduction by Walter Isaacson
    • By: Jeff Bezos, Walter Isaacson - introduction
    • Narrated by: L. J. Ganser
    • Length: 8 hrs and 55 mins
    • Release date: 11-17-20
    • Language: English
    • 4 out of 5 stars 605 ratings
    • In Jeff Bezos' own words, the core principles and philosophy that have guided him in creating, building, and leading Amazon and Blue Origin....

    Regular price: $17.19 or 1 credit

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    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 12-06-21
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: $15.59 or 1 credit

    Sale price: $15.59 or 1 credit

    • A 30-Day Program for Mastering Stress-Free Lead Development
    • By: John Rosso, David Mattson
    • Narrated by: Sean Pratt
    • Length: 3 hrs and 13 mins
    • Release date: 06-01-18
    • Language: English
    • 4.5 out of 5 stars 126 ratings
    • Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler....

    Regular price: $21.49 or 1 credit

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  • Regular price: $14.95 or 1 credit

    Sale price: $14.95 or 1 credit

    • Teaching Your Business to Market Itself
    • By: John Jantsch
    • Narrated by: John Jantsch
    • Length: 6 hrs and 49 mins
    • Release date: 05-25-10
    • Language: English
    • 4 out of 5 stars 657 ratings
    • This practical, smart, and original guide is essential listening for any company looking to grow without a fat marketing budget...

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

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    • How to Change the Way You Sell to Match How People Buy
    • By: Brian Signorelli
    • Narrated by: Kevin Stillwell
    • Length: 7 hrs and 14 mins
    • Release date: 06-05-18
    • Language: English
    • 4.5 out of 5 stars 47 ratings
    • Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information....

    Regular price: $19.95 or 1 credit

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    • The Proven Way to Personalize Sales and Achieve Astounding Results
    • By: Jack Mitchell
    • Narrated by: Jack Mitchell
    • Length: 7 hrs and 54 mins
    • Release date: 04-14-15
    • Language: English
    • 4.5 out of 5 stars 223 ratings
    • If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business best seller, Hug Your Customers. The only way to stay in business is to have customers....

    Regular price: $19.48 or 1 credit

    Sale price: $19.48 or 1 credit

  • Regular price: $16.34 or 1 credit

    Sale price: $16.34 or 1 credit

    • A Practical Guide to Interviewing Customers
    • By: Michele Hansen
    • Narrated by: Michele Hansen
    • Length: 7 hrs and 9 mins
    • Release date: 04-01-22
    • Language: English
    • 4.5 out of 5 stars 6 ratings
    • Deploy Empathy will help you learn the skill of interviewing your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes....

    Regular price: $19.50 or 1 credit

    Sale price: $19.50 or 1 credit

    • How Decoupling Drives Consumer Disruption
    • By: Thales S. Teixeira, Greg Piechota
    • Narrated by: Tom Weitzel
    • Length: 11 hrs and 14 mins
    • Release date: 02-19-19
    • Language: English
    • 4.5 out of 5 stars 165 ratings
    • Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge....

    Regular price: $18.00 or 1 credit

    Sale price: $18.00 or 1 credit

    • for Professional Sellers
    • By: Deb Calvert
    • Narrated by: Virtual Voice
    • Length: 5 hrs and 15 mins
    • Release date: 01-24-24
    • Language: English
    • 2.5 out of 5 stars 3 ratings
    • Make every sales call count and be the ONE seller buyers want to talk to! With DISCOVER Questions , you will be able to differentiate yourself ...

    Regular price: $14.99 or 1 credit

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    • Discover and Develop Greatness Within Your Company
    • By: Scott K. Edinger, Laurie Sain
    • Narrated by: Walter Dixon
    • Length: 5 hrs and 49 mins
    • Release date: 05-18-15
    • Language: English
    • 4 out of 5 stars 7 ratings
    • Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but underutilized employees....

    Regular price: $25.78 or 1 credit

    Sale price: $25.78 or 1 credit

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    • How to Make Community your Competitive Advantage
    • By: David Spinks
    • Narrated by: Christopher Douyard
    • Length: 6 hrs and 19 mins
    • Release date: 05-18-21
    • Language: English
    • 4.5 out of 5 stars 55 ratings
    • CMX founder David Spinks offers step-by-step advice for creating community strategy, aligning it with your business objectives, and launching and managing a community of end users that will be your best marketer, salesperson, customer service provider, and evangelist....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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