Customer Service

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  • Got Users? Audiobook By Justin Jones, Scott Waddell cover art

    • Got Users?

    • How to Persuade People to Not Just Buy but Love Your Product
    • By: Justin Jones, Scott Waddell
    • Narrated by: Jonathan Todd Ross
    • Length: 6 hrs and 53 mins
    • Release date: 01-19-21
    • Language: English
    • 5 out of 5 stars 1 rating

    • When it comes to buying apps, software, and other digital products, there are a gazillion options for consumers today. At any given time, there are tens of thousands of startups vying for consumer attention....

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  • Business Execution for Results Audiobook By Stephen Lynch cover art

    • Business Execution for Results

    • A Practical Guide for Leaders of Small to Mid-Sized Firms
    • By: Stephen Lynch
    • Narrated by: John Eastman
    • Length: 7 hrs and 20 mins
    • Release date: 08-08-13
    • Language: English
    • 4 out of 5 stars 11 ratings
    • In Business Execution for Results, the Stephen Lynch shares his practical guide for small to mid-sized companies....

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  • Yellow Goldfish Audiobook By Stan Phelps, Rosaria Cirillo cover art

    • Yellow Goldfish

    • Nine Ways to Increase Happiness in Business to Drive Growth, Productivity, and Prosperity
    • By: Stan Phelps, Rosaria Cirillo
    • Narrated by: Virtual Voice
    • Length: 6 hrs and 9 mins
    • Release date: 02-26-24
    • Language: English
    • Not rated yet
    • There should only be one success metric in business and thatʼs happiness. A Yellow Goldfish is anytime a business does a little extra to ...

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  • The Orange Code Audiobook By Arkadi Kuhlmann, Bruce Philp cover art

    • The Orange Code

    • How ING Direct Succeeded by Being a Rebel With a Cause
    • By: Arkadi Kuhlmann, Bruce Philp
    • Narrated by: Bill Weideman, Jim Bond
    • Length: 10 hrs and 33 mins
    • Release date: 11-03-08
    • Language: English
    • 3.5 out of 5 stars 19 ratings
    • The Orange Code is a story about conventional wisdom, and how to win by ignoring it completely....

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  • Beans Audiobook By Leslie Yerkes, Charles Decker cover art

    • Beans

    • Four Principles for Running a Business in Good Times or Bad
    • By: Leslie Yerkes, Charles Decker
    • Narrated by: Barbara Caruso
    • Length: 2 hrs and 13 mins
    • Release date: 12-05-17
    • Language: English
    • 5 out of 5 stars 1 rating
    • Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes....

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  • Marketing in the Participation Age Audiobook By Daina Middleton cover art

    • Marketing in the Participation Age

    • A Guide to Motivating People to Join, Share, Take Part, Connect, and Engage
    • By: Daina Middleton
    • Narrated by: Daina Middleton
    • Length: 5 hrs and 22 mins
    • Release date: 07-09-20
    • Language: English
    • Not rated yet

    • Marketing in the Participation Age shows you how to rethink marketing. Transform consumers into active participants for your brand by capturing their interest, empowering them to contribute, and developing meaningful relationships that keep them involved....

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  • ...And the Clients Went Wild Audiobook By Maribeth Kuzmeski cover art

    • ...And the Clients Went Wild

    • How Savvy Professionals Win All the Business They Want
    • By: Maribeth Kuzmeski
    • Narrated by: Walter Dixon
    • Length: 8 hrs and 6 mins
    • Release date: 01-12-11
    • Language: English
    • 4 out of 5 stars 17 ratings
    • Does your business have super-fans like? Do you want them? If so, ...And the Clients Went Wild! is your essential marketing toolbox....

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  • Simply Brilliant Customer Service Audiobook By John L Millar cover art

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  • It’s All About CEX! Audiobook By Jason S. Bradshaw cover art

    • It’s All About CEX!

    • The Essential Guide to Customer and Employee Experience
    • By: Jason S. Bradshaw
    • Narrated by: Jason S. Bradshaw
    • Length: 3 hrs and 9 mins
    • Release date: 11-25-19
    • Language: English
    • 4.5 out of 5 stars 12 ratings

    • Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because of this....

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  • The Live Enterprise Audiobook By Jeff Kavanaugh, Rafee Tarafdar cover art

    • The Live Enterprise

    • Create a Continuously Evolving and Learning Organization
    • By: Jeff Kavanaugh, Rafee Tarafdar
    • Narrated by: Graham Rowat
    • Length: 8 hrs and 33 mins
    • Release date: 07-14-21
    • Language: English
    • 5 out of 5 stars 1 rating

    • The Live Enterprise operating model provides a clear path to transform large complex businesses into agile, digital ecosystems that evolve with changing market needs and scale to any size....

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  • The New Rules of Sales and Service Audiobook By David Meerman Scott cover art

    • The New Rules of Sales and Service

    • How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
    • By: David Meerman Scott
    • Narrated by: David Meerman Scott
    • Length: 10 hrs and 30 mins
    • Release date: 07-27-20
    • Language: English
    • 3.5 out of 5 stars 3 ratings

    • The New Rules of Sales and Service shows how innovative businesses large and small are discovering new opportunities, strengthening customer loyalty, and mastering real-time buyer satisfaction.....

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  • The Endangered Customer Audiobook By Richard R. Shapiro cover art

    • The Endangered Customer

    • 8 Steps to Guarantee Repeat Business
    • By: Richard R. Shapiro
    • Narrated by: Scott Brick
    • Length: 4 hrs and 31 mins
    • Release date: 04-25-17
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • In The Endangered Customer, Richard Shapiro presents a proven strategy to create loyalty in the age of the empowered consumer. He shows why a "people first" approach is more important than ever....

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  • Surviving Customer Service Audiobook By Donovon Jenson cover art

    • Surviving Customer Service

    • Avoid Burnout, Develop Valuable Career Skills
    • By: Donovon Jenson
    • Narrated by: Robin J Sitten
    • Length: 5 hrs and 5 mins
    • Release date: 01-08-18
    • Language: English
    • 5 out of 5 stars 4 ratings

    • I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Find out more....

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  • The Experience Business Audiobook By James Sinclair cover art

    • The Experience Business

    • Why Price-Focused Businesses Fail and What Winners Do Instead
    • By: James Sinclair
    • Narrated by: James Sinclair
    • Length: 3 hrs and 6 mins
    • Release date: 02-24-21
    • Language: English
    • Not rated yet

    • How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get...

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  • The Mesh Audiobook By Lisa Gansky cover art

    • The Mesh

    • Why the Future of Business Is Sharing
    • By: Lisa Gansky
    • Narrated by: Lisa Gansky
    • Length: 4 hrs and 30 mins
    • Release date: 11-23-10
    • Language: English
    • 4 out of 5 stars 49 ratings
    • Traditional businesses follow a simple formula: create a product or service, sell it, collect money....

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  • Every Relationship Matters Audiobook By Peter E. Rouse cover art

    • Every Relationship Matters

    • Using the Power of Relationships to Transform Your Business, Your Firm, and Yourself
    • By: Peter E. Rouse
    • Narrated by: Peter Rouse
    • Length: 5 hrs and 22 mins
    • Release date: 10-27-16
    • Language: English
    • 4.5 out of 5 stars 2 ratings
    • In the world of professional services, relationships are the new field of advantage; one that offers longer-lasting success in business and quality in life....

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  • The Agile Brand Guide: Conversational Marketing Audiobook By Greg Kihlstrom cover art

    • The Agile Brand Guide: Conversational Marketing

    • Evaluating, Buying, and Implementing Chatbots, Conversational AI, and Live Chat for Marketers (Agile Brand Guides)
    • By: Greg Kihlstrom
    • Narrated by: Kenneth Montgomery
    • Length: 1 hr and 38 mins
    • Release date: 09-01-23
    • Language: English
    • Not rated yet

    • Drawing on Kihlström’s experience working with top organizations, and his ongoing conversations with leaders in marketing and customer experience as part of his award-winning podcast, The Agile Brand with Greg Kihlström, this guide provides insights and ideas....

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  • Always On Audiobook By Arve Peder Overland cover art

    • Always On

    • Digital Brand Strategy in a Big Data World
    • By: Arve Peder Overland
    • Narrated by: Timothy Andrés Pabon
    • Length: 6 hrs and 8 mins
    • Release date: 08-14-18
    • Language: English
    • 5 out of 5 stars 2 ratings

    • Companies have different needs and live in vastly different environments. The internal structure of an organization and the market in which it competes is not going to adapt to a digital strategy process; it must find a process and methodology that works best for it....

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  • The Heart of Success Audiobook By Barrett Williams, ChatGPT ChatGPT cover art

    • The Heart of Success

    • Cultivating Customer Loyalty in the Modern Marketplace
    • By: Barrett Williams, ChatGPT ChatGPT
    • Narrated by: Virtual Voice
    • Length: 5 hrs and 20 mins
    • Release date: 04-20-24
    • Language: English
    • Not rated yet
    • **Unlock the Heart of Success Transform Your Business with Customer-Centric Innovation** Imagine a business landscape where every strategy, every ...

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  • Developing Customer Services in the Black-Owned Business Audiobook By Yvonne P. Witter cover art

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