Customer Service
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  • Customer Service Audiobook By Rene A. Henry cover art

    • Customer Service

    • The Cornerstone of Success
    • By: Rene A. Henry
    • Narrated by: Margie Lenhart
    • Length: 3 hrs and 18 mins
    • Release date: 12-27-13
    • Language: English
    • 4 out of 5 stars 2 ratings
    • Customer service may soon be a thing of the past except for a few companies and organizations that pride themselves on providing their customers with extraordinary service....

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  • What's Your Golden Goldfish Audiobook By Stan Phelps cover art

    • What's Your Golden Goldfish

    • The Vital Few: All Customers and Employees Are Not Created Equal
    • By: Stan Phelps
    • Narrated by: Virtual Voice
    • Length: 3 hrs and 56 mins
    • Release date: 02-26-24
    • Language: English
    • Not rated yet
    • What’s Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of ...

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  • The Airbnb Way Audiobook By Joseph A. Michelli cover art

    • The Airbnb Way

    • 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
    • By: Joseph A. Michelli
    • Narrated by: Joseph Michelli
    • Length: 8 hrs and 8 mins
    • Release date: 08-10-21
    • Language: English
    • 5 out of 5 stars 1 rating

    • In The Airbnb Way, Michelli shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy....

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  • A World Gone Social Audiobook By Ted Coine, Mark Babbitt cover art

    • A World Gone Social

    • How Companies Must Adapt to Survive
    • By: Ted Coine, Mark Babbitt
    • Narrated by: Sean Pratt
    • Length: 11 hrs and 20 mins
    • Release date: 08-20-14
    • Language: English
    • 4.5 out of 5 stars 18 ratings
    • Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy....

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  • Customer Service Is Just Foreplay Audiobook By Jason Cass, Brian Appleton cover art

    • Customer Service Is Just Foreplay

    • The Modern Customer Experience Will Separate You from Your Competition
    • By: Jason Cass, Brian Appleton
    • Narrated by: Drew Birch
    • Length: 2 hrs and 14 mins
    • Release date: 07-22-15
    • Language: English
    • 3 out of 5 stars 3 ratings
    • Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles....

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  • Likeonomics Audiobook By Rohit Bhargava cover art

    • Likeonomics

    • The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action
    • By: Rohit Bhargava
    • Narrated by: Christine Marshall
    • Length: 6 hrs and 35 mins
    • Release date: 07-10-20
    • Language: English
    • 3 out of 5 stars 5 ratings

    • How to become a trusted resource for consumers in a society of constant manipulation....

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  • How to Get the Most Out of Marketing: An Action Plan for Small Business Owners Audiobook By Zev Asch cover art

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  • Remarkable Service: How to Keep Your Doors Open Audiobook By Mike Mack MBA cover art

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  • More Is More Audiobook By Blake Morgan cover art

    • More Is More

    • How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
    • By: Blake Morgan
    • Narrated by: Caroline McLaughlin
    • Length: 5 hrs and 13 mins
    • Release date: 05-30-17
    • Language: English
    • 4 out of 5 stars 9 ratings
    • Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before....

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  • Real Time Audiobook By Regis McKenna cover art

    • Real Time

    • Preparing for the Age of the Never Satisfied Customer
    • By: Regis McKenna
    • Narrated by: uncredited
    • Length: 3 hrs and 55 mins
    • Release date: 12-16-99
    • Language: English
    • 3.5 out of 5 stars 13 ratings
    • Intuit does it with your personal finances. FedEx does it with your parcels. McKesson does it with...

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  • CSM Secrets Audiobook By Subha Shrinivasan cover art

    • CSM Secrets

    • The 32 Laws of Success for Customer Success Managers
    • By: Subha Shrinivasan
    • Narrated by: Amira Gill
    • Length: 41 mins
    • Release date: 03-16-23
    • Language: English
    • Not rated yet

    • Customer success is all about employing certain "soft" skills and techniques that are guaranteed to help you win over everyone's trust, respect and sponsorship. And anyone, at any level can master these skills....

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  • Predictive Marketing Audiobook By Omer Artun, Dominique Levin PhD cover art

    • Predictive Marketing

    • Easy Ways Every Marketer Can Use Customer Analytics and Big Data
    • By: Omer Artun, Dominique Levin PhD
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 44 mins
    • Release date: 06-13-17
    • Language: English
    • 4.5 out of 5 stars 28 ratings
    • Predictive Marketing is a predictive analytics primer for organizations large and small....

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  • The Momentum Sales Model Audiobook By Tim Castle cover art

    • The Momentum Sales Model

    • How to Achieve Success in Sales, Exceed Targets and Generate Explosive Growth
    • By: Tim Castle
    • Narrated by: Tim Castle
    • Length: 11 hrs and 59 mins
    • Release date: 12-06-23
    • Language: English
    • Not rated yet

    • The Momentum Sales Model is a proven system for explosive sales growth that you can take anywhere....

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  • Leadership in the Era of Economic Uncertainty Audiobook By Ram Charan cover art

    • Leadership in the Era of Economic Uncertainty

    • Managing in a Downturn
    • By: Ram Charan
    • Narrated by: Walter Dixon
    • Length: 2 hrs and 59 mins
    • Release date: 08-16-22
    • Language: English
    • 5 out of 5 stars 1 rating

    • In Leadership in the Era of Economic Uncertainty, business advisor Ram Charan describes steps you can take right now to steer your organization away from the pitfalls and position it for a new future....

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  • Lights! Camera! Action! Audiobook By Marc Haine cover art

    • Lights! Camera! Action!

    • Business Operational Excellence Through the Lens of Live Theatre
    • By: Marc Haine
    • Narrated by: Marc Haine
    • Length: 5 hrs and 2 mins
    • Release date: 10-25-22
    • Language: English
    • Not rated yet

    • Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre uses the lessons of live theatre to pull back the curtain on organizational and leadership best practices, and to deliver real-world, focus-oriented strategies to drive operational excellence....

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  • Sound Business Bites Audiobook By Margery Miller cover art

    • Sound Business Bites

    • Great Girls Network Series, Book 2
    • By: Margery Miller
    • Narrated by: Margery Miller
    • Series: The Great Girls Network, Book 2
    • Length: 1 hr and 22 mins
    • Release date: 11-01-19
    • Language: English
    • Not rated yet

    • The problem with common sense is that it’s not so common, and that is never more evident than in the business world. In her latest audiobook, Margery Miller shares her insightful thoughts about everyday business practices in small segments that emphasize the human element....

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  • The Service Culture Playbook Audiobook By Giji Dennard cover art

    • The Service Culture Playbook

    • Winning Business Strategies for Creating High-Performance Teams and Lifetime Customers
    • By: Giji Dennard
    • Narrated by: Cheridah Best
    • Length: 3 hrs and 54 mins
    • Release date: 08-25-22
    • Language: English
    • Not rated yet

    • The Service Culture Playbook challenges all owners and managers within any service industry and all instructors within schools of hospitality management to take a cold-blooded, honest look at your service standards and practices....

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  • The World's Best Buyer Persona System Audiobook By Stormie Andrews cover art

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  • Small Business 911 Audiobook By Shabbir Hossain cover art

    • Small Business 911

    • Learn to Solve Financing, Negative Cash Flow, Staffing, Theft, Partnership & Legal Issues - Secrets of Marketing & Branding While Lowering Overhead Cost & Boost Profit
    • By: Shabbir Hossain
    • Narrated by: Jason Belvill
    • Length: 4 hrs and 47 mins
    • Release date: 05-03-22
    • Language: English
    • Not rated yet

    • Confused about why your small business is struggling? What if you could simply dial 911 for your small business problems? Good news: My book, Small Business 911, is here to help—a directory of quick, practical advice at your fingertips on common small business problems....

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  • Define and Deliver Exceptional Customer Service Audiobook By Dr. Kelly Henry cover art

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