Customer Service
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Customer Service
- The Cornerstone of Success
- By: Rene A. Henry
- Narrated by: Margie Lenhart
- Length: 3 hrs and 18 mins
- Unabridged
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Customer service may soon be a thing of the past except for a few companies and organizations that pride themselves on providing their customers with extraordinary service....
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Customer Service
- The Cornerstone of Success
- Narrated by: Margie Lenhart
- Length: 3 hrs and 18 mins
- Release date: 12-27-13
- Language: English
- Customer service may soon be a thing of the past except for a few companies and organizations that pride themselves on providing their customers with extraordinary service....
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What's Your Golden Goldfish
- The Vital Few: All Customers and Employees Are Not Created Equal
- By: Stan Phelps
- Narrated by: Virtual Voice
- Length: 3 hrs and 56 mins
- Unabridged
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What’s Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of ...
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What's Your Golden Goldfish
- The Vital Few: All Customers and Employees Are Not Created Equal
- Narrated by: Virtual Voice
- Length: 3 hrs and 56 mins
- Release date: 02-26-24
- Language: English
- What’s Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of ...
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The Airbnb Way
- 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
- By: Joseph A. Michelli
- Narrated by: Joseph Michelli
- Length: 8 hrs and 8 mins
- Unabridged
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In The Airbnb Way, Michelli shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy....
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The Airbnb Way
- 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
- Narrated by: Joseph Michelli
- Length: 8 hrs and 8 mins
- Release date: 08-10-21
- Language: English
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In The Airbnb Way, Michelli shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy....
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A World Gone Social
- How Companies Must Adapt to Survive
- By: Ted Coine, Mark Babbitt
- Narrated by: Sean Pratt
- Length: 11 hrs and 20 mins
- Unabridged
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Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy....
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Disappointing - Does Audible give refunds?
- By bsmith15 on 06-20-15
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A World Gone Social
- How Companies Must Adapt to Survive
- Narrated by: Sean Pratt
- Length: 11 hrs and 20 mins
- Release date: 08-20-14
- Language: English
- Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy....
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Customer Service Is Just Foreplay
- The Modern Customer Experience Will Separate You from Your Competition
- By: Jason Cass, Brian Appleton
- Narrated by: Drew Birch
- Length: 2 hrs and 14 mins
- Unabridged
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Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles....
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Customer Service Is Just Foreplay
- The Modern Customer Experience Will Separate You from Your Competition
- Narrated by: Drew Birch
- Length: 2 hrs and 14 mins
- Release date: 07-22-15
- Language: English
- Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles....
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Likeonomics
- The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action
- By: Rohit Bhargava
- Narrated by: Christine Marshall
- Length: 6 hrs and 35 mins
- Unabridged
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How to become a trusted resource for consumers in a society of constant manipulation....
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Likeonomics
- The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action
- Narrated by: Christine Marshall
- Length: 6 hrs and 35 mins
- Release date: 07-10-20
- Language: English
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How to become a trusted resource for consumers in a society of constant manipulation....
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How to Get the Most Out of Marketing: An Action Plan for Small Business Owners
- By: Zev Asch
- Narrated by: Adam Naranjo
- Length: 2 hrs and 6 mins
- Unabridged
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Does it ever feel that you're stuck in traffic with a business that isn't growing while you watch marketing drain your bank account? Does it feel you might be missing critical marketing steps that can help your business grow? Listen to find out more....
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How to Get the Most Out of Marketing: An Action Plan for Small Business Owners
- Narrated by: Adam Naranjo
- Length: 2 hrs and 6 mins
- Release date: 11-23-21
- Language: English
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Does it ever feel that you're stuck in traffic with a business that isn't growing while you watch marketing drain your bank account? Does it feel you might be missing critical marketing steps that can help your business grow? Listen to find out more....
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Remarkable Service: How to Keep Your Doors Open
- By: Mike Mack MBA
- Narrated by: Mike Mack
- Length: 3 hrs and 33 mins
- Unabridged
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It is my belief that remarkable customer service can improve revenue and overall corporate profitability....
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Remarkable Service: How to Keep Your Doors Open
- Narrated by: Mike Mack
- Length: 3 hrs and 33 mins
- Release date: 02-22-18
- Language: English
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It is my belief that remarkable customer service can improve revenue and overall corporate profitability....
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More Is More
- How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
- By: Blake Morgan
- Narrated by: Caroline McLaughlin
- Length: 5 hrs and 13 mins
- Unabridged
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Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before....
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Great info terrible narration
- By bryan kelley on 11-24-19
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More Is More
- How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
- Narrated by: Caroline McLaughlin
- Length: 5 hrs and 13 mins
- Release date: 05-30-17
- Language: English
- Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before....
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Real Time
- Preparing for the Age of the Never Satisfied Customer
- By: Regis McKenna
- Narrated by: uncredited
- Length: 3 hrs and 55 mins
- Unabridged
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Intuit does it with your personal finances. FedEx does it with your parcels. McKesson does it with...
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Great book from the man who taught Steve Jobs about marketing
- By Amazon Customer on 12-29-20
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Real Time
- Preparing for the Age of the Never Satisfied Customer
- Narrated by: uncredited
- Length: 3 hrs and 55 mins
- Release date: 12-16-99
- Language: English
- Intuit does it with your personal finances. FedEx does it with your parcels. McKesson does it with...
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CSM Secrets
- The 32 Laws of Success for Customer Success Managers
- By: Subha Shrinivasan
- Narrated by: Amira Gill
- Length: 41 mins
- Unabridged
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Customer success is all about employing certain "soft" skills and techniques that are guaranteed to help you win over everyone's trust, respect and sponsorship. And anyone, at any level can master these skills....
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CSM Secrets
- The 32 Laws of Success for Customer Success Managers
- Narrated by: Amira Gill
- Length: 41 mins
- Release date: 03-16-23
- Language: English
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Customer success is all about employing certain "soft" skills and techniques that are guaranteed to help you win over everyone's trust, respect and sponsorship. And anyone, at any level can master these skills....
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Predictive Marketing
- Easy Ways Every Marketer Can Use Customer Analytics and Big Data
- By: Omer Artun, Dominique Levin PhD
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 44 mins
- Unabridged
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Predictive Marketing is a predictive analytics primer for organizations large and small....
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Waist
- By James on 08-28-20
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Predictive Marketing
- Easy Ways Every Marketer Can Use Customer Analytics and Big Data
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 44 mins
- Release date: 06-13-17
- Language: English
- Predictive Marketing is a predictive analytics primer for organizations large and small....
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The Momentum Sales Model
- How to Achieve Success in Sales, Exceed Targets and Generate Explosive Growth
- By: Tim Castle
- Narrated by: Tim Castle
- Length: 11 hrs and 59 mins
- Unabridged
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The Momentum Sales Model is a proven system for explosive sales growth that you can take anywhere....
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The Momentum Sales Model
- How to Achieve Success in Sales, Exceed Targets and Generate Explosive Growth
- Narrated by: Tim Castle
- Length: 11 hrs and 59 mins
- Release date: 12-06-23
- Language: English
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The Momentum Sales Model is a proven system for explosive sales growth that you can take anywhere....
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Leadership in the Era of Economic Uncertainty
- Managing in a Downturn
- By: Ram Charan
- Narrated by: Walter Dixon
- Length: 2 hrs and 59 mins
- Unabridged
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In Leadership in the Era of Economic Uncertainty, business advisor Ram Charan describes steps you can take right now to steer your organization away from the pitfalls and position it for a new future....
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Leadership in the Era of Economic Uncertainty
- Managing in a Downturn
- Narrated by: Walter Dixon
- Length: 2 hrs and 59 mins
- Release date: 08-16-22
- Language: English
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In Leadership in the Era of Economic Uncertainty, business advisor Ram Charan describes steps you can take right now to steer your organization away from the pitfalls and position it for a new future....
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Lights! Camera! Action!
- Business Operational Excellence Through the Lens of Live Theatre
- By: Marc Haine
- Narrated by: Marc Haine
- Length: 5 hrs and 2 mins
- Unabridged
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Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre uses the lessons of live theatre to pull back the curtain on organizational and leadership best practices, and to deliver real-world, focus-oriented strategies to drive operational excellence....
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Lights! Camera! Action!
- Business Operational Excellence Through the Lens of Live Theatre
- Narrated by: Marc Haine
- Length: 5 hrs and 2 mins
- Release date: 10-25-22
- Language: English
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Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre uses the lessons of live theatre to pull back the curtain on organizational and leadership best practices, and to deliver real-world, focus-oriented strategies to drive operational excellence....
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Sound Business Bites
- Great Girls Network Series, Book 2
- By: Margery Miller
- Narrated by: Margery Miller
- Length: 1 hr and 22 mins
- Unabridged
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The problem with common sense is that it’s not so common, and that is never more evident than in the business world. In her latest audiobook, Margery Miller shares her insightful thoughts about everyday business practices in small segments that emphasize the human element....
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Sound Business Bites
- Great Girls Network Series, Book 2
- Narrated by: Margery Miller
- Series: The Great Girls Network, Book 2
- Length: 1 hr and 22 mins
- Release date: 11-01-19
- Language: English
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The problem with common sense is that it’s not so common, and that is never more evident than in the business world. In her latest audiobook, Margery Miller shares her insightful thoughts about everyday business practices in small segments that emphasize the human element....
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The Service Culture Playbook
- Winning Business Strategies for Creating High-Performance Teams and Lifetime Customers
- By: Giji Dennard
- Narrated by: Cheridah Best
- Length: 3 hrs and 54 mins
- Unabridged
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The Service Culture Playbook challenges all owners and managers within any service industry and all instructors within schools of hospitality management to take a cold-blooded, honest look at your service standards and practices....
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The Service Culture Playbook
- Winning Business Strategies for Creating High-Performance Teams and Lifetime Customers
- Narrated by: Cheridah Best
- Length: 3 hrs and 54 mins
- Release date: 08-25-22
- Language: English
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The Service Culture Playbook challenges all owners and managers within any service industry and all instructors within schools of hospitality management to take a cold-blooded, honest look at your service standards and practices....
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The World's Best Buyer Persona System
- The Buyer Persona Reimagined: It's Not Who They Are but How They Think
- By: Stormie Andrews
- Narrated by: Stormie Andrews, De' Borah Fortune Stott
- Length: 6 hrs and 15 mins
- Unabridged
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The World's Best Buyer Persona System helps you discover how your customers think, and understanding how they think is truly magical....
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Insightful, fun to listen to, and thought provoking
- By Lawrence Ocon on 12-16-21
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The World's Best Buyer Persona System
- The Buyer Persona Reimagined: It's Not Who They Are but How They Think
- Narrated by: Stormie Andrews, De' Borah Fortune Stott
- Length: 6 hrs and 15 mins
- Release date: 10-30-21
- Language: English
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The World's Best Buyer Persona System helps you discover how your customers think, and understanding how they think is truly magical....
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Small Business 911
- Learn to Solve Financing, Negative Cash Flow, Staffing, Theft, Partnership & Legal Issues - Secrets of Marketing & Branding While Lowering Overhead Cost & Boost Profit
- By: Shabbir Hossain
- Narrated by: Jason Belvill
- Length: 4 hrs and 47 mins
- Unabridged
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Confused about why your small business is struggling? What if you could simply dial 911 for your small business problems? Good news: My book, Small Business 911, is here to help—a directory of quick, practical advice at your fingertips on common small business problems....
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Small Business 911
- Learn to Solve Financing, Negative Cash Flow, Staffing, Theft, Partnership & Legal Issues - Secrets of Marketing & Branding While Lowering Overhead Cost & Boost Profit
- Narrated by: Jason Belvill
- Length: 4 hrs and 47 mins
- Release date: 05-03-22
- Language: English
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Confused about why your small business is struggling? What if you could simply dial 911 for your small business problems? Good news: My book, Small Business 911, is here to help—a directory of quick, practical advice at your fingertips on common small business problems....
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Define and Deliver Exceptional Customer Service
- Proven Strategies to Maximize Your Profits
- By: Dr. Kelly Henry
- Narrated by: Millian Quinteros
- Length: 2 hrs and 48 mins
- Unabridged
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This book is not just about customer service. It's about how to run and sustain a successful business.....
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great information ! terrible narration !
- By Dylan L Villano on 03-02-22
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Define and Deliver Exceptional Customer Service
- Proven Strategies to Maximize Your Profits
- Narrated by: Millian Quinteros
- Length: 2 hrs and 48 mins
- Release date: 01-28-21
- Language: English
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This book is not just about customer service. It's about how to run and sustain a successful business.....
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