Customer Service

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Product List
  • Outstanding! Audiobook By John G. Miller cover art

    • Outstanding!

    • 47 Ways to Make Your Organization Exceptional
    • By: John G. Miller
    • Narrated by: John G. Miller
    • Length: 3 hrs and 15 mins
    • Release date: 01-05-10
    • Language: English
    • 4.5 out of 5 stars 126 ratings

    • Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....

    Regular price: $12.60 or 1 credit

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  • Amp Up Your Sales Audiobook By Andy Paul cover art

    • Amp Up Your Sales

    • Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
    • By: Andy Paul
    • Narrated by: Grover Gardner
    • Length: 6 hrs and 32 mins
    • Release date: 12-17-14
    • Language: English
    • 4 out of 5 stars 37 ratings
    • Amp up Your Sales reveals how to simplify your sales strategy, maximize the value of your selling, and amplify your sales responsiveness....

    Regular price: $24.06 or 1 credit

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  • Zombie Loyalists Audiobook By Peter Shankman cover art

    • Zombie Loyalists

    • Using Great Service to Create Rabid Fans
    • By: Peter Shankman
    • Narrated by: Jason Huggins
    • Length: 6 hrs and 32 mins
    • Release date: 01-27-15
    • Language: English
    • 4.5 out of 5 stars 86 ratings
    • Looking at exceptional companies, Peter Shankman shows how you can create your own customer army....

    Regular price: $14.03 or 1 credit

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  • Gung Ho! Audiobook By Sheldon Bowles, Ken Blanchard cover art

    • Gung Ho!

    • Turn On the People in Any Organization
    • By: Sheldon Bowles, Ken Blanchard
    • Narrated by: Agnes Hermann
    • Length: 1 hr and 33 mins
    • Release date: 10-30-08
    • Language: English
    • 4.5 out of 5 stars 814 ratings
    • Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace....

    Regular price: $6.75 or 1 credit

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  • The Customer of the Future Audiobook By Blake Morgan cover art

    • The Customer of the Future

    • 10 Guiding Principles for Winning Tomorrow's Business
    • By: Blake Morgan
    • Narrated by: Lisa Larsen
    • Length: 6 hrs and 38 mins
    • Release date: 10-29-19
    • Language: English
    • 4.5 out of 5 stars 31 ratings

    • In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective....

    Regular price: $19.79 or 1 credit

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  • Fast Lane Audiobook By Jim Roche cover art

    • Fast Lane

    • How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential
    • By: Jim Roche
    • Narrated by: Ken Seeraty
    • Length: 3 hrs and 21 mins
    • Release date: 07-03-18
    • Language: English
    • 4.5 out of 5 stars 9 ratings

    • Reviewing dealer case studies and automotive research, Fast Lane helps dealers recognize retention problems and how to change their thinking and processes to better manage service customers and department....

    Regular price: $14.95 or 1 credit

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  • Conversations Made Easy Audiobook By Chris Jennings cover art

    • Conversations Made Easy

    • Building Your Playbook for Growing Sales and Connecting with Customers
    • By: Chris Jennings
    • Narrated by: Chris Jennings, Stephen George
    • Series: Conversations Made Easy, Book 1
    • Length: 5 hrs and 55 mins
    • Release date: 11-13-23
    • Language: English
    • 5 out of 5 stars 1 rating

    • For sales professionals and business leaders, communicating effectively and authentically is a never-ending struggle, especially when building new business and improving team performance. It’s a struggle with a long-lasting impact, rippling into both profit and reputation....

    Regular price: $19.95 or 1 credit

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  • The Power of Why Audiobook By C. Richard Weylman cover art

    • The Power of Why

    • Breaking Out in a Competitive Marketplace
    • By: C. Richard Weylman
    • Narrated by: Jeff Cummings
    • Length: 4 hrs and 50 mins
    • Release date: 04-23-13
    • Language: English
    • 4 out of 5 stars 77 ratings
    • The Power of Why shows listeners how to elevate their business performance regardless of their situation or position....

    Regular price: $16.00 or 1 credit

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  • Sales Management That Works Audiobook By Frank V. Cespedes cover art

    • Sales Management That Works

    • How to Sell in a World That Never Stops Changing
    • By: Frank V. Cespedes
    • Narrated by: Christopher Grove
    • Length: 9 hrs and 37 mins
    • Release date: 03-02-21
    • Language: English
    • 4.5 out of 5 stars 13 ratings

    • In this practical and research-based guide for sales managers, Harvard Business School professor Frank Cespedes offers essential strategies for thriving in an industry that never stops changing....

    Regular price: $17.19 or 1 credit

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  • The Compass and the Nail Audiobook By Craig Wilson cover art

    • The Compass and the Nail

    • How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet
    • By: Craig Wilson
    • Narrated by: Kyle Tait
    • Length: 5 hrs and 43 mins
    • Release date: 05-14-19
    • Language: English
    • 4 out of 5 stars 7 ratings

    • The Compass and the Nail presents an unconventional perspective of how particular organizations create rabid fan bases, in turn making them more successful and more profitable. Craig Wilson outlines game-changing insights for providers who desire fiercely loyal behavior....

    Regular price: $17.19 or 1 credit

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  • Overdeliver Audiobook By Brian Kurtz cover art

    • Overdeliver

    • Build a Business for a Lifetime Playing the Long Game in Direct Response Marketing
    • By: Brian Kurtz
    • Narrated by: Brian Kurtz
    • Length: 8 hrs and 43 mins
    • Release date: 04-09-19
    • Language: English
    • 4.5 out of 5 stars 176 ratings

    • Whether you’re new to marketing or a seasoned pro, this book gives you a crystal-clear road map to grow your business, make more money, maximize your impact in your market, and love what you’re doing while you’re doing it....

    Regular price: $15.75 or 1 credit

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  • The Undefeated Marketing System Audiobook By Phillip Stutts cover art

    • The Undefeated Marketing System

    • How to Grow Your Business and Build Your Audience Using the Secret Formula That Elects Presidents
    • By: Phillip Stutts
    • Narrated by: Jay Aaseng
    • Length: 6 hrs and 53 mins
    • Release date: 04-20-21
    • Language: English
    • 4.5 out of 5 stars 49 ratings

    • Best-selling author Phillip Stutts shows you how his groundbreaking five-step marketing formula used by winning presidents and successful companies will also grow your business....

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  • Deep D.O.S. Innovation Audiobook By Dan Sullivan cover art

    • Deep D.O.S. Innovation

    • Create Unique Value for Your Clients by Helping Them Transform Their Dangers, Opportunities, and Strengths.
    • By: Dan Sullivan
    • Narrated by: Dan Sullivan
    • Length: 1 hr and 51 mins
    • Release date: 12-07-20
    • Language: English
    • 5 out of 5 stars 26 ratings

    • Each of us has our own set of dangers (things we’re afraid of losing), opportunities (the possibility of gaining something), and strengths (our unique skills and experience)....

    Regular price: $6.95 or 1 credit

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  • Make Winning a Habit Audiobook By Rick Page cover art

    • Make Winning a Habit

    • 20 Best Practices of the World's Greatest Sales Forces
    • By: Rick Page
    • Narrated by: Jeff Riggenbach
    • Length: 4 hrs and 32 mins
    • Release date: 07-20-21
    • Language: English
    • Not rated yet

    • A master of the complex sale and a best-selling author, Rick Page is also one of the most experienced sales consultants and trainers in the world. Make Winning a Habit defines the gap between what companies know to do and how they consistently perform....

    Regular price: $11.17 or 1 credit

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  • The Simple Truths of Service Audiobook By Ken Blanchard cover art

    Regular price: $13.74 or 1 credit

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  • Mastering the Complex Sale: How to Compete and Win When the Stakes Are High! Audiobook By Jeff Thull cover art

    Regular price: $19.95 or 1 credit

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  • Driving Digital Strategy Audiobook By Sunil Gupta cover art

    • Driving Digital Strategy

    • A Guide to Reimagining Your Business
    • By: Sunil Gupta
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 53 mins
    • Release date: 11-24-20
    • Language: English
    • 4.5 out of 5 stars 22 ratings

    • Digital transformation is no longer news - it's a necessity....

    Regular price: $17.19 or 1 credit

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  • Secrets of the Great Rainmakers Audiobook By Jeffrey J. Fox cover art

    • Secrets of the Great Rainmakers

    • Proven Techniques from the Business Pros
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 30 mins
    • Release date: 03-06-06
    • Language: English
    • 4 out of 5 stars 107 ratings
    • In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack....

    Regular price: $8.24 or 1 credit

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  • LinkedIn the Sandler Way Audiobook By Sandler Systems Inc. cover art

    • LinkedIn the Sandler Way

    • 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
    • By: Sandler Systems Inc.
    • Narrated by: Sean Pratt
    • Length: 1 hr and 54 mins
    • Release date: 12-01-17
    • Language: English
    • 4 out of 5 stars 20 ratings
    • Social selling is easier than you think. LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices....

    Regular price: $15.46 or 1 credit

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  • Unlimited Sales Success Audiobook By Brian Tracy, Michael Tracy cover art

    • Unlimited Sales Success

    • 12 Simple Steps for Selling More Than You Ever Thought Possible
    • By: Brian Tracy, Michael Tracy
    • Narrated by: Brian Tracy, Michael Tracy
    • Length: 7 hrs and 6 mins
    • Release date: 12-10-13
    • Language: English
    • 4.5 out of 5 stars 40 ratings
    • Unlimited Sales Success is loaded with eye-opening facts and exercises, peppered with stories of great selling techniques in action, and organized into a use-it-now approach....

    Regular price: $20.00 or 1 credit

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