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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- Narrado por: Aleya Dao
- Duración: 7 h y 9 m
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Resumen del Editor
Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll.
We live in an increasingly divided world, and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, nonaggressive ones.
Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society.
With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all.
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De: Gerard Shaw
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Spotting Danger Before It Spots You
- Build Situational Awareness to Stay Safe
- De: Gary Dean Quesenberry, Lt. Col. Dave Grossman (ret.)
- Narrado por: Gary Dean Quesenberry
- Duración: 4 h y 13 m
- Versión completa
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General
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Historia
Continuing on the path of The Gift of Fear (Gavin deBecker) Spotting Danger Before It Spots You is geared towards the average citizen who at any moment could find themselves faced with a violent encounter but may lack the training needed to detect the situation early or react to it appropriately.
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Great info
- De TigerBlood en 07-13-23
De: Gary Dean Quesenberry, y otros
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How to De-Escalate Conflicts Using Behavioral Science
- De: Jennifer Hancock
- Narrado por: Jennifer Hancock
- Duración: 52 m
- Versión completa
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This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.
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info is good for beginners
- De Katherine en 05-27-21
De: Jennifer Hancock
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10 Powerful Strategies For Conflict De-Escalation
- How To Achieve Conflict Resolution Through Effective Communication
- De: Simon Osamoh
- Narrado por: Virtual Voice
- Duración: 3 h y 6 m
- Versión completa
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This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...
De: Simon Osamoh
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Verbal Judo, Updated Edition
- The Gentle Art of Persuasion
- De: George J. Thompson PhD, Jerry B. Jenkins, Lee Fjelstad - foreword, y otros
- Narrado por: Keith Szarabajka
- Duración: 6 h y 12 m
- Versión completa
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When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.
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Kept thinking it was already started
- De Kim Dushinski en 05-24-17
De: George J. Thompson PhD, y otros
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Mental Health & De-Escalation
- A Guide for Law Enforcement Professionals (Real Cops Training, Book 1)
- De: Ernest Stevens, Nicholas Ruggiero
- Narrado por: Gary Middleton
- Duración: 1 h y 37 m
- Versión completa
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The law enforcement profession is dynamically changing with the times. Our training must do the same. Mental health interactions are one of the biggest law enforcement struggles. Our training is very limited to the police academy and sometimes field training. Ernest Stevens from the award-winning HBO documentary Ernie & Joe: Crisis Cops and best-selling author Nicholas Ruggiero take you through some great training and resources to learn the skill of de-escalation during mental health calls for service.
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Excellent
- De RC en 04-25-22
De: Ernest Stevens, y otros
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7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- De: Gerard Shaw
- Narrado por: John-Michael Jalonen
- Duración: 3 h y 22 m
- Versión completa
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It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.
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Not helpful for me
- De texase en 03-30-21
De: Gerard Shaw
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Spotting Danger Before It Spots You
- Build Situational Awareness to Stay Safe
- De: Gary Dean Quesenberry, Lt. Col. Dave Grossman (ret.)
- Narrado por: Gary Dean Quesenberry
- Duración: 4 h y 13 m
- Versión completa
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General
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Narración:
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Historia
Continuing on the path of The Gift of Fear (Gavin deBecker) Spotting Danger Before It Spots You is geared towards the average citizen who at any moment could find themselves faced with a violent encounter but may lack the training needed to detect the situation early or react to it appropriately.
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Great info
- De TigerBlood en 07-13-23
De: Gary Dean Quesenberry, y otros
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How to De-Escalate Conflicts Using Behavioral Science
- De: Jennifer Hancock
- Narrado por: Jennifer Hancock
- Duración: 52 m
- Versión completa
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General
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Narración:
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Historia
This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.
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info is good for beginners
- De Katherine en 05-27-21
De: Jennifer Hancock
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Mastering the Gentle Art of Verbal Self-Defense
- De: Suzette Haden Elgin
- Narrado por: Suzette Haden Elgin
- Duración: 4 h y 14 m
- Versión completa
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Is verbal abuse ruining your business, your personal life, or even your physical and emotional health? With a little help from Suzette Haden Elgin, you won't have to put up with it anymore. She'll show you how to create an environment in which verbal abuse almost never happens, and how to take complete control of your language behavior. Once you've mastered the techniques, you'll be able to defuse a verbal attack before it can even be completed, and deal effectively with the rare attack that cannot be avoided.
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Disappointingly Executed on Audible
- De Pat C Reedy en 11-20-04
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Becoming Bulletproof
- Protect Yourself, Read People, Influence Situations, and Live Fearlessly
- De: Evy Poumpouras
- Narrado por: Evy Poumpouras
- Duración: 10 h y 20 m
- Versión completa
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Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.
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Not what I had Anticipated, Much Much Better
- De Terry Goodlad en 05-02-20
De: Evy Poumpouras
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Resolving Everyday Conflict
- De: Ken Sande, Kevin Johnson
- Narrado por: Maurice England
- Duración: 2 h y 54 m
- Versión completa
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Excerpt of best-selling title, The Peacemaker. Conflict-resolution expert Ken Sande shows you how to help permanently resolve disputes in your everyday life. He takes you beyond quick fixes to true, life-changing reconciliation with family members, coworkers, and fellow believers.
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wish it was longer but still powerful.
- De D. Quals en 04-04-19
De: Ken Sande, y otros
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- De: Renee Evenson
- Narrado por: Jill Blackwood
- Duración: 6 h y 53 m
- Versión completa
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Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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Good lessons, but lacking
- De Matthew Brandsema en 12-29-21
De: Renee Evenson
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The Power of a Positive No
- How to Say No and Still Get to Yes
- De: William Ury
- Narrado por: William Ury
- Duración: 7 h y 16 m
- Versión completa
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No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say no: to people at work, at home, and in our communities; because no is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. This indispensable audiobook will give you a simple three-step method for saying a Positive No.
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Truly applicable
- De Gryphon en 04-19-07
De: William Ury
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How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- De: Henry Cloud, John Townsend
- Narrado por: Tom Parks
- Duración: 8 h y 51 m
- Versión completa
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Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.
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Great book with substantial information and examples
- De Adrian B. en 12-31-21
De: Henry Cloud, y otros
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Never Get Angry Again
- The Foolproof Way to Stay Calm and in Control in Any Conversation or Situation
- De: David J. Lieberman
- Narrado por: David J. Lieberman, Robert Fass
- Duración: 5 h y 31 m
- Versión completa
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David J. Lieberman understands that a change in perspective is all that is needed to help keep from flying off the handle. In Never Get Angry Again, he reveals how to see anger through a comprehensive, holistic lens, illuminates the underlying emotional, spiritual, and physical components of anger, and gives listeners simple, practical tools to snuff out anger before it even occurs.
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Christian propaganda alert!
- De Charles A Ray en 06-27-19
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When Violence Is the Answer
- Learning How to Do What It Takes When Your Life Is at Stake
- De: Tim Larkin
- Narrado por: Tim Larkin
- Duración: 6 h y 59 m
- Versión completa
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In this essential new book, self-protection expert and former military intelligence officer Tim Larkin changes the way we think about violence in order to save our lives. By deconstructing our assumptions about violence - its morality, its function in modern society, how it actually works - Larkin unlocks the shackles of our own taboos and arms us with what we need to know to prevent, prepare for, and survive the unthinkable event of life-or-death violence.
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Excellent book on when violence is the only answer
- De GC en 09-20-17
De: Tim Larkin
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Violence of Mind
- Training and Preparation for Extreme Violence
- De: Varg Freeborn
- Narrado por: Varg Freeborn
- Duración: 8 h y 42 m
- Versión completa
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A book covering the topic of self-defense from a shocking, firsthand perspective. The subjects of criminal violence, self-defense, lethal force, mindset, firearms training, and concealment have never been introduced so comprehensively in one place.
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Awesome Book!!
- De Scott en 02-16-21
De: Varg Freeborn
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Don’t Take the Bait to Escalate
- Conflict Is Inevitable. Being a Jerk Is Optional.
- De: Jay Payleitner
- Narrado por: Jay Payleitner
- Duración: 6 h y 17 m
- Versión completa
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The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable? Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk. Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary - whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation.
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great book, should have higher ratings
- De Troy E. en 09-30-22
De: Jay Payleitner
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Get the Truth
- Former CIA Officers Teach You How to Persuade Anyone to Tell All
- De: Philip Houston, Michael Floyd, Susan Carnicero
- Narrado por: Jeff Gurner
- Duración: 7 h y 17 m
- Versión completa
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Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.
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same thing as spie the lie
- De RockyRecon en 02-14-16
De: Philip Houston, y otros
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Difficult Conversations
- How to Discuss What Matters Most
- De: Douglas Stone, Bruce Patton, Sheila Heen
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 5 h y 40 m
- Versión resumida
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- De Carl en 12-18-02
De: Douglas Stone, y otros
Lo que los oyentes dicen sobre De-Escalate
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- gkou
- 08-20-19
Tricky but solid
Its tricky to use, but even the concept if you grasp is worthwhile your time
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- djhalcon
- 01-28-18
Practical Training for Promoting Peace
Research-based practices presented in an accessible format, the tools in De-Escalate have many possible applications. I recommend this book to therapists, parents, teachers, workers...anyone who would benefit from being able to listen deeply and diffuse difficult or even violent situations.
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- Hdc
- 03-24-20
Forr anyone who has ever had a confrontation!
very easy read with practical advice. will take practice but can already see it working
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- Karen Mazur
- 02-05-21
Practical and helpful
There are loads of examples to help demonstrate the principles explained in this book. Its a great reference book that I will be revisiting again and again. Definitely an essential life skill tool.
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- Will Flanigan
- 01-15-18
Useful and practical
Great book thank you for all the resources. The book has changed my relationship with my 5 year old in a great way.
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- Evelina
- 04-02-18
If everyone could read this book, the world would be different!
This book is so much more and beyond than calming angry person. The matrix of the emotional Invalidation we all go through is relentless and abusive. I feel if our parents knew this, if we knew this for our children life would have been so much easier and happier. The only thing I am sad is that I didn’t know about this techniques and had understanding of this concept earlier! Gratitude Gratitude! Please read/listen to this book and keep sharing it!
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- John
- 07-29-22
this book helped me a lot
This book has given me a lot of insight of how can i function in other sense. I see my self as a person which can develop my self in the area of Emotional inteligence. It also teached me how to not take things personal. When someone is angry at me i need to not listen to the words but instead to the emotions.
Overall i think this is a book which gives life lessons.
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- katattack
- 04-01-20
Very Useful Info, Terrible Narrator
The author clearly has a lot of experience in mediation and provides a clear framework for dealing with others' and one's own charged emotions. Unfortunately the narrator is, for me, almost unlistenable. I'm sure she is a lovely person, but I will forever be baffled as to why someone with great information to share would choose a bad narrator. Her inflection is off, her reading is wooden and mechanical, and she has this distracting habit of making a nasal sound before "th" words, so that they come out like ,"nngthis," and "nngthe." But this audible oddity is not limited to "th" words alone, so I spent a great deal of the book in cringing anticipation of the next time it would happen. If the writing had been poor or the topic less interesting I would have stopped listening based upon her performance alone.
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- Jim W Hildreth
- 01-07-18
De-Escalate wisdom in every chapter.
Douglas E Knoll wisdom and experience is shared in every chapter. The reading by Aleya Dao is calm and comfortable.
It's a must read for anyone that is interested in the notching down of emotional conflicts and a passage to peaceful resolutions and problem solving.
As a Mediator this book, will be apart of my tool box to practice and adapt and re-read.
Thank you Doug Knoll for sharing, you are respected, admired and given the reader a true gift of your experience and talents.
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- Deborah Hale
- 01-24-19
Amazing new skills
A whole new level of listening, responding, and understanding (self and others) through de-escalation. Recommended!
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