Glass Jaw
A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal
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Narrado por:
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Kevin Stillwell
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De:
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Eric Dezenhall
Acerca de esta escucha
In an age when scandal can destroy a company's brand or anyone's reputation in an instant - Glass Jaw is an Art of War guide to modern crisis management. In boxing terms, a tough-looking fighter who can't take a punch is said to have a "glass jaw", and so it is these days with targets of controversy.
Down the rabbit hole of scandal, the weak are strong and the strong are weak. Just consider this slate of recent reputational body blows: Toyota, Susan G. Komen, Paula Deen, Tiger Woods, Joe Paterno, BP, the Duke Lacrosse players, Lance Armstrong, and Anthony Weiner. Glass Jaw is a manifesto for these times, written by crisis management veteran Eric Dezenhall, who has spent three decades dealing with some of the most intense controversies, both known and...handled with discretion.
In the current digital age, the fundamental nature of controversy is viral, rendering once-mighty organizations and individuals powerless against scandal. In Glass Jaw, Dezenhall analyzes scandal and demystifies the paper tiger "spin" industry, offering lessons, corrective measures, and counterintuitive insights, such as:
- How there really is no "getting ahead" of a bad story (and other cliches from the media)
- The perils of navigating the "Fiasco Vortex"
- The art (and transaction) of the public apology
- Why a crisis is not an opportunity
- The Nixon Fallacy: If only he had just said "I screwed up", the whole thing would have gone away (not a chance)
- How you are the enemy: The self-sabotage of selfies, tweets, emailing before thinking, technology creep, the privacy vacuum, and the industrialization of leaking
From the boardroom to the parenting messaging board, scandals erupt every day. Glass Jaw explains this changing nature of controversy and offers listeners counterpunches to best protect themselves.
©2014 Eric Dezenhall (P)2014 Hachette AudioLos oyentes también disfrutaron...
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- American Conspiracy Theorists and Their Surprising Rise to Power
- De: Anna Merlan
- Narrado por: Suehyla El-Attar, Anna Merlan - introduction
- Duración: 10 h y 24 m
- Versión completa
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General4.5 out of 5 stars 289
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Narración:4.5 out of 5 stars 264
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Historia4.5 out of 5 stars 261
American society has always been fertile ground for conspiracy theories, but with the election of Donald Trump, previously outlandish ideas suddenly attained legitimacy. Trump himself is a conspiracy enthusiast: from his claim that global warming is a Chinese hoax to the accusations of “fake news”, he has fanned the flames of suspicion. But it was not by the power of one man alone that these ideas gained new power. Republic of Lies looks beyond the caricatures of conspiracy theorists to explain their tenacity.
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5 out of 5 stars
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even-handed and thought-provoking
- De Lenny Pozner en 04-17-19
De: Anna Merlan
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Gaslighting America
- Why We Love It When Trump Lies to Us
- De: Amanda Carpenter
- Narrado por: Kirsten Potter
- Duración: 7 h y 30 m
- Versión completa
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General4 out of 5 stars 98
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Narración:4.5 out of 5 stars 90
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Historia4 out of 5 stars 89
"Can you believe what Donald Trump said?" In Gaslighting America, Amanda Carpenter breaks down Trump's formula, showing why it's practically foolproof, playing his victims, the media, the Democrats, and the Republican fence-sitters perfectly. She traces how this tactic started with Nixon, gained traction with Bill Clinton, and exploded under Trump. Where some people see lies, Trump's fierce followers see something different. A commitment to winning at all costs: There is nothing he could say that would erode their support at long as it's in the name of taking down his political enemies.
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1 out of 5 stars
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Right Winger Whines False Equivalency
- De B. D en 05-03-18
De: Amanda Carpenter
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The Case for Impeachment
- De: Allan J. Lichtman
- Narrado por: Dan Woren
- Duración: 6 h y 32 m
- Versión completa
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General4.5 out of 5 stars 244
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Narración:4.5 out of 5 stars 212
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Historia4.5 out of 5 stars 211
What are the ranges and limitations of presidential authority? What are the standards of truthfulness that a president must uphold? What will it take to impeach Donald J. Trump? Professor Allan J. Lichtman, who has correctly forecasted 30 years of presidential outcomes, answers these questions, and more, in The Case for Impeachment - a deeply convincing argument for impeaching the 45th president of the United States.
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5 out of 5 stars
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Every American should read this!
- De Daniel Ballard en 04-24-17
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935 Lies
- The Future of Truth and the Decline of America’s Moral Integrity
- De: Charles Lewis
- Narrado por: Don Lee
- Duración: 8 h y 59 m
- Versión completa
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General4 out of 5 stars 54
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Narración:4 out of 5 stars 50
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Historia4 out of 5 stars 47
Facts are and must be the coin of the realm in a democracy. Unfortunately, for citizens in the United States and throughout the world, distinguishing between fact and fiction - always a formidable challenge - is now more difficult than ever, as a constant stream of questionable information pours into media outlets. Lewis argues forcefully that while data points and factoids abound, it is much harder to get to the whole truth of complex issues in time for that truth to guide citizens, voters, and decision makers.
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5 out of 5 stars
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This Is the Book We All Should Read
- De Chris Reich en 07-09-14
De: Charles Lewis
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Friend and Foe
- When to Cooperate, When to Compete, and How to Succeed at Both
- De: Adam D. Galinsky, Maurice E. Schweitzer
- Narrado por: Tom Perkins
- Duración: 9 h y 1 m
- Versión completa
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General4 out of 5 stars 327
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Narración:4.5 out of 5 stars 275
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Historia4 out of 5 stars 270
In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.
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5 out of 5 stars
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Unexpected
- De Garron Rose en 01-05-16
De: Adam D. Galinsky, y otros
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Slanted
- How the News Media Taught Us to Love Censorship and Hate Journalism
- De: Sharyl Attkisson
- Narrado por: Sharyl Attkisson
- Duración: 9 h y 49 m
- Versión completa
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General5 out of 5 stars 650
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Narración:5 out of 5 stars 563
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Historia5 out of 5 stars 560
We have reached a state of utter absurdity, where journalism schools teach students that their own personal truth or chosen narratives matter more than reality. In Slanted, Attkisson digs into the language of propagandists, the persistence of false media narratives, the driving forces behind today's dangerous blend of facts and opinion, the abandonment of journalism ethics, and the new, Orwellian definition of what it means to report the news.
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5 out of 5 stars
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Connecting the dots
- De Amy Cox en 11-29-20
De: Sharyl Attkisson
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The Language of Trust
- De: Michael Maslansky
- Narrado por: Michael Maslansky
- Duración: 7 h y 26 m
- Versión completa
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General4.5 out of 5 stars 67
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Narración:4.5 out of 5 stars 54
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Historia4.5 out of 5 stars 54
Still struggling through the financial crisis that began in 2008, consumers aren't buying traditional sales approaches anymore. So how do salespeople, corporate communicators, managers, and marketers sell their ideas, products, and services to a generation of customers who are more skeptical and less influenced by conventional marketing than ever before?
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5 out of 5 stars
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Are you communicating or just talking?
- De Shawn en 11-08-10
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Deadly Spin
- An Insurance Company Insider Speaks Out on How Corporate PR Is Killing Health Care and Deceiving Americans
- De: Wendell Potter
- Narrado por: Patrick Lawlor
- Duración: 9 h y 17 m
- Versión completa
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General4.5 out of 5 stars 168
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Narración:4.5 out of 5 stars 121
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Historia4.5 out of 5 stars 120
In June 2009, Wendell Potter made national headlines with his scorching testimony before the Senate panel on health care reform. This former senior vice president of CIGNA explained how health insurers make promises they have no intention of keeping, how they flout regulations designed to protect consumers, and how they skew political debate with multibillion-dollar public relations campaigns designed to spread disinformation.
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5 out of 5 stars
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Must Read
- De Randy en 01-11-11
De: Wendell Potter
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The Deep State
- How an Army of Bureaucrats Protected Barack Obama and Is Working to Destroy the Trump Agenda
- De: Jason Chaffetz
- Narrado por: Jason Chaffetz
- Duración: 7 h y 36 m
- Versión completa
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General5 out of 5 stars 1,443
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Narración:5 out of 5 stars 1,275
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Historia5 out of 5 stars 1,273
Former congressman and current Fox News contributor Jason Chaffetz explains how we ended up with a politicized federal bureaucracy that actively works to promote the Democratic Party's agenda and undermine Donald Trump.
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5 out of 5 stars
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Excellent insight to the dirty dealings of the gov
- De Henwhisperer en 09-26-18
De: Jason Chaffetz
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Willful Blindness
- Why We Ignore the Obvious at Our Peril
- De: Margaret Heffernan
- Narrado por: Margaret Heffernan
- Duración: 11 h y 2 m
- Versión completa
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General4.5 out of 5 stars 346
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Narración:4.5 out of 5 stars 274
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Historia4.5 out of 5 stars 270
Margaret Heffernan argues that the biggest threats and dangers we face are the ones we don't see - not because they're secret or invisible, but because we're willfully blind. A distinguished businesswoman and writer, she examines the phenomenon and traces its imprint in our private and working lives, and within governments and organizations, and asks: What makes us prefer ignorance? What are we so afraid of? Why do some people see more than others? And how can we change?
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4 out of 5 stars
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How Not to Be the Blind Leading the Blind
- De Cynthia en 06-29-13
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Game of Thorns
- The Inside Story of Hillary Clinton's Failed Campaign and Donald Trump's Winning Strategy
- De: Doug Wead
- Narrado por: Doug Wead
- Duración: 13 h y 28 m
- Versión completa
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General4.5 out of 5 stars 710
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Narración:4.5 out of 5 stars 632
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Historia4.5 out of 5 stars 626
Here is the first insider account of the precipitous fall of Hillary Clinton. How the scandals of a lifetime finally reached critical mass. How, in the last few days of the campaign, some on her staff saw the ghostly shroud of defeat creeping over them but were helpless to act, frozen by the self-denial of the group.
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5 out of 5 stars
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President Donald Trump stopped that Clinton Machine
- De Paulette en 03-05-17
De: Doug Wead
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Troll Nation
- How The Right Became Trump-Worshipping Monsters Set On Rat-F*cking Liberals, America, and Truth Itself
- De: Amanda Marcotte, David Talbot - foreword
- Narrado por: Teri Schnaubelt
- Duración: 5 h y 58 m
- Versión completa
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General4.5 out of 5 stars 97
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Narración:4.5 out of 5 stars 84
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Historia4.5 out of 5 stars 83
The election of Donald Trump in 2016, like most of his campaign, came as a shock to many Americans. How could a man so lacking in capacity, so void of any intellectual heft, become the president of the United States? How could a man with no detectable personal qualities outside of resentment and the will to dominate appeal to millions of Americans, enough so that he was able to win the highest office in the land? With this book, journalist Amanda Marcotte will outline how Trump was the inevitable result of American conservatism’s degradation into an ideology of blind resentment.
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1 out of 5 stars
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Disappointing
- De Steven Finkbeiner en 08-10-18
De: Amanda Marcotte, y otros
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The Manipulators
- Facebook, Google, Twitter, and Big Tech's War on Conservatives
- De: Peter Hasson
- Narrado por: Andrew Eiden
- Duración: 6 h y 20 m
- Versión completa
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General4.5 out of 5 stars 31
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Narración:5 out of 5 stars 23
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Historia5 out of 5 stars 23
For better or for worse, Google and social media - “Big Tech”, collectively - have become the new public square. Unfortunately, this public square has a watchful referee standing behind them, ready and waiting to blow the whistle if they veer too far from the preferred narrative. Americans have given these companies enormous power to select the information they read, share and discuss with their neighbors and friends.
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4 out of 5 stars
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Good Content....Run 1.2x Speed or You'll Go Crazy
- De Peter en 05-17-20
De: Peter Hasson
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Media Madness
- Donald Trump, the Press, and the War over the Truth
- De: Howard Kurtz
- Narrado por: David Colacci
- Duración: 9 h y 30 m
- Versión completa
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General4 out of 5 stars 159
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Narración:4.5 out of 5 stars 137
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Historia4.5 out of 5 stars 136
According to the media, Donald Trump could never become president. Now many are on a mission to prove he shouldn't be president. The Trump administration and the press are at war - and as in any war, the first casualty has been truth. Bestselling author Howard Kurtz, host of Fox News's Media Buzz and former Washington Post columnist, offers a stunning exposé of how supposedly objective journalists, alarmed by Trump's success, have moved into the opposing camp.
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5 out of 5 stars
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The shameful state of "Journalism"
- De JSR1972 en 01-30-18
De: Howard Kurtz
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Frenemies
- The Epic Disruption of the Ad Business (And Everything Else)
- De: Ken Auletta
- Narrado por: Jonathan Todd Ross
- Duración: 12 h y 3 m
- Versión completa
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General4 out of 5 stars 123
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Narración:4.5 out of 5 stars 106
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Historia4 out of 5 stars 108
An intimate and profound reckoning with the changes buffeting the $2 trillion global advertising and marketing business from the perspective of its most powerful players, by the best-selling author of Googled. Advertising and marketing touches on every corner of our lives, and is the invisible fuel powering almost all media. Complain about it though we might, without it the world would be a darker place. And of all the industries wracked by change in the digital age, few have been turned on its head as dramatically as this one has.
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4 out of 5 stars
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Good; not for beginners
- De DV en 10-05-18
De: Ken Auletta
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Reality Check
- Outsmarting, Outmanaging, and Outmarketing Your Competition
- De: Guy Kawasaki
- Narrado por: Paul Boehmer
- Duración: 14 h y 53 m
- Versión completa
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General3.5 out of 5 stars 128
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Narración:4 out of 5 stars 53
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Historia4 out of 5 stars 55
In Silicon Valley slang, a "bozo explosion" is what causes a lean, mean, fighting machine of a company to slide into mediocrity. As Guy Kawasaki puts it, "If the two most popular words in your company are partner and strategic, and partner has become a verb, and strategic is used to describe decisions and activities that don't make sense"...then it's time for a reality check.
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3 out of 5 stars
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The Reality of Reality Check
- De Ben en 08-18-09
De: Guy Kawasaki
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The Nineties
- A Book
- De: Chuck Klosterman
- Narrado por: Chuck Klosterman, Dion Graham
- Duración: 12 h y 39 m
- Versión completa
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General4.5 out of 5 stars 1,919
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Narración:4.5 out of 5 stars 1,665
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Historia4.5 out of 5 stars 1,655
It was long ago, but not as long as it seems: The Berlin Wall fell and the Twin Towers collapsed. In between, one presidential election was allegedly decided by Ross Perot while another was plausibly decided by Ralph Nader. Landlines fell to cell phones, the internet exploded, and pop culture accelerated without the aid of technology that remembered everything. It was the last era with a real mainstream to either identify with or oppose. The ’90s brought about a revolution in the human condition, and a shift in consciousness, that we’re still struggling to understand.
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3 out of 5 stars
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A Very White Middle-class Take On The Nineties
- De Umar Lee en 02-10-22
De: Chuck Klosterman
Lo que los oyentes dicen sobre Glass Jaw
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total3 out of 5 stars
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Ejecución5 out of 5 stars
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Historia4 out of 5 stars
- Irfan Mahat
- 03-24-22
Has too many unnecessary information
The concept of this book is great but after listening to the entire thing I feel like it has way too many unnecessary information that might confuse listeners. Overall it's an ok book.
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