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Resumen del Editor
Dealing with difficult people is one of thе mоѕt common еxреriеnсеѕ in thе workplace аnd аlmоѕt еvеrуwhеrе! Cuѕtоmеrѕ, еmрlоуееѕ, managers, friеndѕ, relatives, or family gеtting аngrу - hоw dо уоu deal with it?
The firѕt thing tо rеmеmbеr iѕ that you're thе оnlу реrѕоn уоu саn сhаngе! You аrе in charge оf whаt you think аnd fееl. No one еlѕе is in charge of уоur thinking аnd fееling. Your thoughts аnd fееlingѕ аrе уоur intеrnаl barometer!
If уоu'rе in a diffiсult situation, уоur feelings will lеt you knоw thаt thе еvеnt оr what ѕоmеоnе hаѕ ѕаid dоеѕn't аgrее with уоu. At thаt mоmеnt уоu can decide if you will allow уоurѕеlf tо gеt upset or nоt! This then will dictates уоur аttitudе. Whеn уоu tаkе charge оf your thoughts and fееlingѕ, you will bе in сhаrgе of your аttitudе. And уоur attitude will dictate уоur response. Now thаt you're in сhаrgе оf уоur thoughts, you can think сlеаrlу about hоw to rеѕроnd tо thе оthеr person.
Dо you want tо сrеаtе a lаѕting win/win relationship with thiѕ оthеr реrѕоn?
The kеу iѕ in thе rеlаtiоnѕhiрѕ.
Let's assume you're dеаling with a diffiсult сuѕtоmеr. Make thе other person feel likе thеу'rе vаluеd ѕо thаt thеу can mаintаin thеir ѕеlf-esteem and you саn mаintаin уоur оwn ѕеlf-еѕtееm. Whеn аn interaction is drаggеd dоwn bу аn еmоtiоnаl response that iѕ рооrlу communicated, both parties' self-еѕtееm саn ѕuffеr. Thеrе will be timеѕ whеn уоu must say no! In thiѕ wау, уоu аrе honoring уоurѕеlf аnd, sometimes, it саn bе the only ѕоlutiоn tо a triсkу рrоblеm.
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Historia4.5 out of 5 stars 166
Clinical therapist Aaron Karmin teaches you the skills to manage your anger without aggression and build up your self-confidence, self-control, and self-respect. The Anger Management Workbook for Men goes beyond why men get angry and helps you get to the root of your anger. It gives you positive and productive anger management tools to strengthen the most important and most overlooked relationship in your life - your relationship with yourself.
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1 out of 5 stars
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just not good at all.
- De brian gregory en 06-02-22
De: Aaron Karmin MA
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HBR Guide to Emotional Intelligence
- De: Harvard Business Review
- Narrado por: Keith Sellon-Wright
- Duración: 5 h y 5 m
- Versión completa
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General4.5 out of 5 stars 46
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Narración:4.5 out of 5 stars 39
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Historia4.5 out of 5 stars 38
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
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2 out of 5 stars
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A Harvard Book without Chapter Names and Misnumber
- De Kindle Customer en 09-16-23
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The Chimp Paradox
- The Mind Management Program to Help You Achieve Success, Confidence, and Happiness
- De: Dr. Steve Peters
- Narrado por: Tim Andres Pabon
- Duración: 9 h y 53 m
- Versión completa
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General4.5 out of 5 stars 390
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Narración:4.5 out of 5 stars 319
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Historia4.5 out of 5 stars 316
Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.
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5 out of 5 stars
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The best way to describe this book is it's an Owners Manual for People.
- De Michael en 08-14-15
De: Dr. Steve Peters
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Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- De: Anthony Mersino PMP
- Narrado por: Ramon De Ocampo
- Duración: 8 h y 57 m
- Versión completa
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General4.5 out of 5 stars 55
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Narración:4.5 out of 5 stars 50
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Historia4.5 out of 5 stars 49
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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5 out of 5 stars
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Fantastic Book!
- De Anonymous User en 04-09-21
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- De: Sheila Heen, Douglas Stone
- Narrado por: Sheila Heen, Douglas Stone
- Duración: 9 h y 48 m
- Versión completa
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General4.5 out of 5 stars 1,429
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Narración:4.5 out of 5 stars 1,190
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Historia4.5 out of 5 stars 1,172
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
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Poor narration ruins yet another good read
- De WordNerd en 08-25-14
De: Sheila Heen, y otros
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Crucial Conversations
- Tools for Talking When Stakes Are High
- De: Kerry Patterson, Joseph Grenny, Ron McMillan, y otros
- Narrado por: Anna Fields
- Duración: 4 h y 17 m
- Versión completa
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General4.5 out of 5 stars 222
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Narración:4.5 out of 5 stars 182
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Historia4.5 out of 5 stars 182
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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5 out of 5 stars
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Probably the worste nagging sounding narrator
- De Alexander en 09-27-21
De: Kerry Patterson, y otros
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Anger Management Workbook for Men
- Take Control of Your Anger and Master Your Emotions
- De: Aaron Karmin MA
- Narrado por: Brett Barry
- Duración: 3 h y 14 m
- Versión completa
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General4.5 out of 5 stars 197
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Narración:4.5 out of 5 stars 169
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Historia4.5 out of 5 stars 166
Clinical therapist Aaron Karmin teaches you the skills to manage your anger without aggression and build up your self-confidence, self-control, and self-respect. The Anger Management Workbook for Men goes beyond why men get angry and helps you get to the root of your anger. It gives you positive and productive anger management tools to strengthen the most important and most overlooked relationship in your life - your relationship with yourself.
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1 out of 5 stars
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just not good at all.
- De brian gregory en 06-02-22
De: Aaron Karmin MA
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What Do You Really Want for Your Children?
- De: Dr. Wayne W. Dyer
- Narrado por: Dr. Wayne W. Dyer
- Duración: 4 h y 12 m
- Versión completa
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General5 out of 5 stars 335
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Narración:5 out of 5 stars 285
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Historia5 out of 5 stars 282
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
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Deaply helpful
- De Dominique en 04-28-15
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Can't Hurt Me
- Master Your Mind and Defy the Odds
- De: David Goggins
- Narrado por: David Goggins, Adam Skolnick
- Duración: 13 h y 37 m
- Versión completa
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General5 out of 5 stars 200,014
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Narración:5 out of 5 stars 176,618
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Historia5 out of 5 stars 176,019
For David Goggins, childhood was a nightmare--poverty, prejudice, and physical abuse colored his days and haunted his nights. But through self-discipline, mental toughness, and hard work, Goggins transformed himself from a depressed, overweight young man with no future into a US Armed Forces icon and one of the world's top endurance athletes. The only man in history to complete elite training as a Navy SEAL, Army Ranger, and Air Force tactical air controller, he went on to set records in numerous endurance events.
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3 out of 5 stars
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Opting for the book instead
- De S David en 12-24-18
De: David Goggins
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The Art of War
- De: Sun Tzu
- Narrado por: Aidan Gillen
- Duración: 1 h y 7 m
- Versión completa
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General4.5 out of 5 stars 40,805
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Narración:4.5 out of 5 stars 33,762
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Historia4.5 out of 5 stars 33,343
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
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5 out of 5 stars
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The actual book The Art of War, not a commentary
- De Fred271 en 12-31-19
De: Sun Tzu
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Push Back: Assert Yourself in Relationships
- De: Monica Johnson, The Great Courses
- Narrado por: Monica Johnson
- Duración: 2 h y 30 m
- Grabación Original
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General4.5 out of 5 stars 27
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Narración:4.5 out of 5 stars 25
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Historia4 out of 5 stars 25
Holding boundaries and asserting yourself are crucial skills for maintaining healthy relationships and a sense of self-respect. In Push Back: Assert Yourself in Relationships, professional clinical psychologist Dr. Monica Johnson teaches you how to clearly define your limits, communicate those limits to others, and foster mutual respect and understanding in your everyday interactions.
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5 out of 5 stars
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Covers a difficult topic in simple terms with common language and examples.
- De Mo Snow en 07-05-24
De: Monica Johnson, y otros
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Maybe You Should Talk to Someone
- A Therapist, HER Therapist, and Our Lives Revealed
- De: Lori Gottlieb
- Narrado por: Brittany Pressley
- Duración: 14 h y 21 m
- Versión completa
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General4.5 out of 5 stars 42,917
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Narración:5 out of 5 stars 37,784
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Historia4.5 out of 5 stars 37,647
One day, Lori Gottlieb is a therapist who helps patients in her Los Angeles practice. The next, a crisis causes her world to come crashing down. Enter Wendell, the quirky but seasoned therapist in whose office she suddenly lands. With his balding head, cardigan, and khakis, he seems to have come straight from Therapist Central Casting. Yet he will turn out to be anything but.
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2 out of 5 stars
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It was like a hallmark movie being waterboarded into my ears for 15 hours
- De Amazon Customer en 10-01-19
De: Lori Gottlieb
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12 Months to $1 Million
- How to Pick a Winning Product, Build a Real Business, and Become a Seven-Figure Entrepreneur
- De: Ryan Daniel Moran
- Narrado por: Ryan Daniel Moran
- Duración: 7 h y 38 m
- Versión completa
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General5 out of 5 stars 3,633
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Narración:5 out of 5 stars 3,134
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Historia5 out of 5 stars 3,118
By cutting out the noise and providing a clear and proven plan, this road map helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: the Grind (months 0-4), the Growth (months 5-8), and the Gold (months 9-12). If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business.
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4 out of 5 stars
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Good, but a Little Misleading
- De Chris Love en 11-28-20
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The 6 Habits of Growth
- De: Brendon Burchard
- Narrado por: Brendon Burchard
- Duración: 5 h y 4 m
- Grabación Original
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General4.5 out of 5 stars 5,888
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Narración:5 out of 5 stars 5,192
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Historia4.5 out of 5 stars 5,149
The world’s leading high-performance coach and multiple New York Times best-selling author Brendon Burchard delivers the six habits of personal growth that will help you create the life of your dreams. Forged from Brendon Burchard’s personal experiences, data from his GrowthDay app, and his many years as a high-performance coach, The 6 Habits of Growth presents the tools you need to construct the life of your dreams.
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2 out of 5 stars
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Don’t bother
- De B. Sharpe en 10-30-22
De: Brendon Burchard
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The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- De: Ryan Holiday, Stephen Hanselman
- Narrado por: Brian Holsopple
- Duración: 10 h y 6 m
- Versión completa
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General5 out of 5 stars 3,147
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Narración:4.5 out of 5 stars 2,636
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Historia5 out of 5 stars 2,601
Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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2 out of 5 stars
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Not well made as audio
- De Andreas en 12-27-16
De: Ryan Holiday, y otros
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Happiness by the Signs
- De: Valerie Tejeda
- Narrado por: Valerie Tejeda
- Duración: 3 h y 18 m
- Grabación Original
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General4.5 out of 5 stars 16
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Narración:5 out of 5 stars 15
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Historia4.5 out of 5 stars 15
Have you ever wanted to be happier and more at peace with yourself and the world around you, but felt that it wasn’t in the stars? Well, now it is. From the beloved astrologer and bestselling author Valerie Tejeda comes an uplifting, life-changing production that offers a cosmic roadmap to living a more joyful and harmonious existence.
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5 out of 5 stars
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Great information
- De Robin Schildroth en 06-22-24
De: Valerie Tejeda
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The 5 Second Rule
- Transform your Life, Work, and Confidence with Everyday Courage
- De: Mel Robbins
- Narrado por: Mel Robbins
- Duración: 7 h y 35 m
- Versión completa
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General4.5 out of 5 stars 51,165
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Narración:4.5 out of 5 stars 44,522
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Historia4.5 out of 5 stars 44,185
How to enrich your life and destroy doubt in five seconds. Throughout your life, you've had parents, coaches, teachers, friends, and mentors who have pushed you to be better than your excuses and bigger than your fears. What if the secret to having the confidence and courage to enrich your life and work is simply knowing how to push yourself?
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3 out of 5 stars
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I turned it off after an hour.
- De Zac en 04-08-17
De: Mel Robbins
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A Quiet Life in 7 Steps
- De: Susan Cain
- Narrado por: Susan Cain
- Duración: 4 h y 38 m
- Grabación Original
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General4.5 out of 5 stars 614
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Narración:4.5 out of 5 stars 587
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Historia4.5 out of 5 stars 587
In a world of distraction, overcommitment, and often overwhelming social expectations, are you craving depth, meaning, and true connection? Join Susan Cain, an international best-selling author on the power of introverts who will help you tune out all of your everyday stresses and conflicts and tune into living a Quiet Life. In seven steps, Susan will show you exactly how to lead your own Quiet Life. She’ll help you connect with the part of yourself that’s drawn to the quiet, the deep, the beautiful, and the kind.
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5 out of 5 stars
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A great reminder to once again listen to our inner voice…
- De Amazon Customer en 01-14-24
De: Susan Cain
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How to Release Anxiety
- De: Gabrielle Bernstein
- Narrado por: Gabrielle Bernstein
- Duración: 1 h y 29 m
- Grabación Original
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General4.5 out of 5 stars 876
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Narración:4.5 out of 5 stars 762
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Historia4.5 out of 5 stars 753
It’s not just you. Stress levels are at an all-time high—so much so that a recently convened panel of medical experts in the US has recommended that all adults under the age of 65 be screened for anxiety. In How to Release Anxiety, Gabby Bernstein offers simple, actionable steps for feeling better, living with more ease, and showing up for those around us. Gabby’s unusual advice: Rather than manage your anxiety, what if you befriended it? Gabby posits that what we befriend, we can ultimately be at ease with. So she invites us to get curious.
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1 out of 5 stars
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Not my thing, but one good point
- De Scott en 10-22-22