In this episode of the Inner Sanctum, join us in Budapest as we celebrated 20 years of Kevin Murphy! We were lucky to be joined by special guest Peter McDonald, CEO and co-founder of the Kevin Murphy brand. Peter shares his journey from a shampoo salesman to the CEO of Kevin Murphy.

Peter has such a passion for the industry which is still very evident. We talk thoughtful communication and the importance of relationships within the industry. The evolving nature of the salon business. And how a passion for solving problems can drive success in the haircare industry. Peter also speaks into the importance of maintaining company culture. Adapting to social and digital changes and preparing the next generation to take over the business.

00:00 Introduction to the Inner Sanctum Salon Rising

00:13 Meet Peter McDonald: The Shampoo Salesman Extraordinaire

00:39 The Genesis of Kevin Murphy

01:40 Building a Business in Scandinavia

07:55 The Impact of COVID on the Hairdressing Industry

12:12 The Importance of Relationships in Business

28:07 The Role of Social Media and Digital Marketing

31:06 Marketing vs. Social Media: A Fascinating Divide

31:29 The Human Element in Social Media

32:08 Balancing Control and Freedom in Branding

32:19 The Power of Personal Connection

33:08 The Importance of Authenticity

34:17 Building Trust Through Social Media

34:56 The Role of Sales Reps in Client Relationships

35:50 Focusing on Others: A Key to Success

37:24 Personal Stories and Client Engagement

38:11 Solving Problems and Building Relationships

38:40 A Day in the Life: Personal Insights

39:44 Family Dynamics and Work-Life Balance

41:39 The Future of the Company

42:39 The Value of Industry Experience

43:16 The Journey of Growth and Success

52:08 Promoting the Hairdressing Industry

55:31 Changing the Narrative of the Industry

56:09 Conclusion and Gratitude

She's back in the Inner Sanctum lovers!! Salon Rising The Podcast had its first return guest. We were so excited to welcome back Sharelle to recap her journey with her business. We're so lucky that Sharelle has been so open about her tax debt and her business journey. We recapped Sharelle's story and see how far she's come. And babes, it's huge!! But also, we know when Sharelle comes to visit we are all going to get raw and real. So of course we delve into the importance of mindset, vulnerability, and honesty. We also touch on personal growth with therapy. Leadership evolution, and navigating staff changes. And reflecting on how past traumas influence current achievements. It's an episode that has it all!!

00:00 Welcome to the Inner Sanctum

00:13 Introducing Our Special Guest: Sherelle

00:29 Reflecting on Past Episodes

00:46 Sherelle's Business Journey

02:11 The Tax Debt Struggle

09:07 Strategies for Financial Management

12:08 Mindset and Personal Growth

21:00 The Importance of Vulnerability

26:42 Dealing with Change and Letting Go

29:26 Emotional Detachment and Self-Reflection

30:10 Grace in Leadership

30:54 Handling Client Departures

31:39 Personal Reflections and Challenges

33:55 Integrity in Business Transitions

36:04 Navigating Business and Personal Growth

51:29 The Importance of Therapy

56:32 Facing Personal and Business Challenges

01:01:52 Finding Inspiration and Support

01:02:59 Conclusion and Future Plans

https://www.salonrising.com/

Find out more and watch out for updates on socials @ -

https://www.instagram.com/salonrising_/

We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

https://ozdare.com/salonrising

And a huge thank you to our podcast sponsors:

https://ozdare.com/

https://kevinmurphy.com.au/au/en/km/

In this highlight, Samara and Jen discuss the challenges and emotional aspects of managing client relationships in the beauty industry. They explore the anxiety and disappointment that come when clients leave, often without saying why. They also emphasise the importance of maintaining open communication. Addressing issues directly, and not taking client departures personally.

The conversation touches on the need for self-reflection and growth. While also recognising the importance of being okay with clients seeking services elsewhere. Samara and Jen stress the significance of maintaining professionalism and empathy. Even when faced with challenging situations.

Listen in for their practical advice on handling client relationships with grace and resilience. Ensuring a welcoming environment for both current and potential returning clients.

Listen to the full episode here:

Apple: https://podcasts.apple.com/au/podcast/when-clients-leave-and-dealing-with-bad-reviews/id1675792257?i=1000614793154

Spotify: https://open.spotify.com/episode/0AUB9YAGNrG9WJ6ewacGlc?si=hia7VDFMQ1ytWjB8HPQ3BA

YouTube: https://youtu.be/Vk0K1Aqtgg0?feature=shared

To find out more about Salon Rising:

https://www.salonrising.com/

https://www.instagram.com/salonrising_/

In this episode of Salon Rising, Samara and Jen welcome special guests Amy and Emilee Hembrow. The sister duo are co-founders of sskin luxury skin clinics on the Gold Coast, and they're savvy! Amy and Emilee share their captivating journey into the beauty industry. From identifying a gap in the market to creating a unique luxury beauty experience. Using their strong business knowledge to balance the fact that they were new to the industry. They advocate finding mentors and not being afraid to ask questions. The sisters discuss the importance of company culture, effective teamwork, and meticulous hiring.

The conversation looks at juggling business and personal life demands. As well as the strategies they use to find balance. A key highlight is the mutual respect and support Amy and Emilee share. Both as sisters and business partners. Showcasing how their complementary skills contribute to their success. From perseverance, innovation, and the significance of providing a memorable client experience. Amy and Emilee Hembrow's story is captivating and inspiring.

00:00 Welcome and Introductions

01:28 The Journey to Starting Skin

02:00 Creating a Unique Customer Experience

04:26 Building the Business and Team

11:00 Balancing Work and Family Life

17:46 Navigating Challenges and Growth

24:21 The Vulnerability of Personal Care

25:14 Hiring the Right Practitioners

26:40 Consistency in Client Experience

28:32 Handling Feedback and Growth

30:00 Challenges and Resilience in Business

34:49 Creating a Luxurious Client Experience

38:15 Team Building and Future Plans

41:38 Balancing Business and Personal Life

43:48 Sisterly Support and Business Dynamics

49:20 Conclusion and Final Thoughts



https://www.salonrising.com/

Find out more and watch out for updates on socials @ -

https://www.instagram.com/salonrising_/

We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

https://ozdare.com/salonrising

And a huge thank you to our podcast sponsors:

https://ozdare.com/

https://kevinmurphy.com.au/au/en/km/

In this special interview in the inner sanctum, join Samara and Jen as they delve deep into the life and career of industry legend, Kevin Murphy. The mastermind behind the iconic haircare brand.

The trio discuss Kevin's remarkable journey from an apprentice in Brisbane and Melbourne in the late 1970s to the industry icon of today.

Kevin shares personal anecdotes from his early career. The challenges he faced in crafting a unique product lines and transformative moments that defined his success. Kevin highlights how authenticity, dedication, and innovation built the Kevin Murphy brand. Emphasising environmental sustainability and personalised care.

Beyond his professional life, Kevin reflects on his daily routine, thoughts on retirement, and personal life in Byron Bay. Including his love for his two French bulldogs.

The episode has a blend of industry insights, heartfelt anecdotes, and a glimpse of an exciting upcoming venture. It's a must-listen for anyone interested in the passion and perseverance behind one of haircare’s most respected names.

00.00 Welcome and Intro

02:18 Meet Kevin Murphy: The Man Behind the Brand

04:01 Kevin Murphy's Early Career in Hairdressing

09:32 Challenges and Innovations in the Haircare Industry

15.16 Kevin's First Big Customer

15.42 Breaking into the American Market

18.26 Different Products for Different Hair

20:40 The Evolution of Kevin Murphy's Product Line

21.41 Kevin's First Product

23.43 How the Brand Name Began

26.48 Learning to Develop Product

35:43 Industry Shifts and Community Building

36:22 Kevin Murphy's Career Journey

37.48 Creating the Iconic Beach Hair

42:37 The Shift to Color Me by Kevin Murphy

51:36 Guidance from Kylie Minogue

55:49 Daily Life and Future Plans

01:03:58 Reflecting on 20 years of Kevin Murphy

https://www.salonrising.com/

Find out more and watch out for updates on socials @ -

https://www.instagram.com/salonrising_/

We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

https://ozdare.com/salonrising

And a huge thank you to our podcast sponsors:

https://ozdare.com/

https://kevinmurphy.com.au/au/en/km/

In this highlight, Samara, Jen, and Sharelle get raw and real about business struggles.

They start by discussing the immense pressure and battling internal chaos. Feeling like you're drowning all while trying to maintain a successful business facade. "I remember just thinking, just put on a brave face. You look like you've got this big business, but really, I was fucking drowning," shares one of them. It highlights the common but often hidden reality of many entrepreneurs.

They emphasise the importance of having open conversations about struggles. The trio also highlights the crucial role of support systems and accountability partners. And explain how having someone to cheer for you and keep you motivated can make a big difference.

Join us to hear Sharelle's heartfelt story, and practical advice on turning the tides on taxes. Transform your business into a thriving space where you can flourish and grow.

Listen to the full episode here:

Spotify: https://open.spotify.com/episode/0b9HJtMtYbpKdQ4LsgoSF3?si=ioL6UOcPT_qvGLIOlGDjvA

Apple: https://podcasts.apple.com/au/podcast/the-transformative-benefits-of-working-with/id1675792257?i=1000609224631

YouTube: https://youtu.be/lDYUiehM3Mo?feature=shared

To find out more about Salon Rising:

https://www.salonrising.com/

https://www.instagram.com/salonrising_/

Back in the inner sanctum, we dive into vulnerability and imposter syndrome. We all know that little devil that sits on your shoulder. And how much it can affect our personal and professional lives. Let's look at the impact your internal dialogue is having on you.

We also talk on the importance of understanding your 'why'. Because without it, how are you even getting out of bed in the morning!! Knowing your Why gives you a driving force for your life. It's ever changing, so it's super important to check in on it regularly.

00:00 Welcome to the Inner Sanctum: Embracing Vulnerability

02:27 Real-Life Challenges: Navigating Family Illness and Moving House

02:56 The Surrender Experiment: Choosing Gratitude in Tough Times

03:44 A Hilarious Tale of Unexpected Exposure

07:22 Imposter Syndrome: Navigating Self-Doubt in Personal and Professional Life

14:10 The Power of Purpose and Why: Reflecting on Personal Growth and Social Media Detox

27:50 Exploring Personal Growth and Self-Discovery

28:03 The Impact of Social Media on Perception

28:43 Launching into the Podcasting World

30:05 The Pursuit of a Simple, Fulfilling Life

31:19 Navigating Financial Freedom and Personal Values

33:34 Embracing Self-Priority in Relationships and Life

39:18 The Power of Words and Internal Reflection

49:53 Understanding Your 'Why' and Living Intentionally

53:12 Wrapping Up: The Importance of Knowing Your 'Why'


https://www.salonrising.com/

Find out more and watch out for updates on socials @ -

https://www.instagram.com/samaraandco_/

https://www.instagram.com/jen_salonrising/

salonrising_

We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

https://ozdare.com/salonrising

And a huge thank you to our podcast sponsors:

https://ozdare.com/

https://kevinmurphy.com.au/au/en/km/

In this highlight, Samara, Jen, and Erin discuss the journey from having a toxic salon to a space full of love and positivity.

They start by sharing how they realised they were stuck in a negative mindset and how relieved they felt when they got out of it. They also share how they turned a stressful back room into a place filled with laughter and love. Showing how important it is to have a supportive and happy work environment.

The trio also discusses the need for brave conversations when a team member starts to lose interest. And then, when team members leave, how it can bring new energy and ideas. They share their experiences of becoming leaders. Changing team dynamics and creating a positive culture.

Listen in for their honest insights and useful tips. About turning your salon into a beautiful and supportive place where everyone can thrive.

Listen to the full episode here:

Apple - https://podcasts.apple.com/au/podcast/ep-06-staff-friendships-and-staying-friends-with-your-exes/id1675792257?i=1000612993135

Spotify - https://open.spotify.com/episode/2FlaiMPqcAsz2kFR0LkASe?si=BOdWIJwSS96PE0ib3ELuqw

YouTube - https://youtu.be/sY5iA8-7Do4?feature=shared

To find out more about Salon Rising:

https://www.salonrising.com/

https://www.instagram.com/salonrising_/