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5-Star School: How to Choose Quality Products, Hire Quality Staff, and Maintain the 5-Star Attitude
- Narrated by: Virtual Voice
- Length: 1 hr and 4 mins
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5-Star School: How to Choose Quality Products, Hire Quality Staff, and Maintain the 5-Star Attitude
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Publisher's summary
Every successful salon owner understands that top-notch service is critical to business profitability and longevity. In this new edition of Ready, Set, Go! Beauty Book series, we show you how to differentiate your business by providing 5-star service. We help you understand the fundamentals and true meaning of customer service – what customers want, deserve and expect – and how to win customer loyalty by delivering the ultimate customer experience.
- Selecting the Right Products for Your Salon
- The Importance of Vendor Relationships
- How to Hire Quality Service Providers
- The Importance of the Gatekeeper
- Maintaining the Right Attitude
- 5-Star for Life
Do you have dreams of owning a more successful retail beauty salon? Then you must check out The Salon Owners Guide to Wealth or The Start-up Guide for Opening, Remodeling & Running a Successful Beauty Salonwritten by three time Bestselling Authors Jeff Grissler and Eric Ryant which will set you on a path that will lead you and your salon to financial success.
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