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Consistently Mediocre
- Narrated by: Michael Knapp
- Length: 2 hrs and 56 mins
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Publisher's summary
This audiobook is a compilation of stories, anecdotes, and experiences I have been the cause of, the result of, the victim of, a witness to, and a part of. They are all true. Some are unbelievable, some are unrealistic, and some are just a part of everyday life. However, every one of them - in some way, shape, or form - gave me the lessons, knowledge, and experience that I have hopefully passed on to others.
This is not a self-help book or success manual. It is not a how-to book, by any means. It is, however, real-life experiences and stories that hopefully will let you look at things a little differently, change your perception, and show you how to apply it not only to your business, but to your everyday life. Enjoy!
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Often Wrong, Never in Doubt
- Unleash the Business Rebel Within
- By: Donny Deutsch, Peter Knobler
- Narrated by: Peter Knobler
- Length: 5 hrs and 13 mins
- Abridged
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Often Wrong, Never in Doubt is an inspirational book from one of America's most colorful and exciting entrepreneurs. Donny Deutsch lays out the core principles that propelled him to create tremendous wealth, build a huge and influential business, and become a national personality.
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Deutsch is cool!
- By Michael on 10-27-05
By: Donny Deutsch, and others
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Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- By: Jim Camp
- Narrated by: Robert Jordan
- Length: 7 hrs and 58 mins
- Unabridged
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For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
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Thanks Chris Voss!
- By Dennis Hettema on 10-03-20
By: Jim Camp
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- By: Robert Spector, breAnne O. Reeves
- Narrated by: Eric Pollins
- Length: 6 hrs and 14 mins
- Unabridged
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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Inspiring
- By Carrie Brinton on 01-02-19
By: Robert Spector, and others
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The Power of Who
- You Already Know Everyone You Need To Know
- By: Bob Beaudine
- Narrated by: Bob Beaudine
- Length: 5 hrs and 3 mins
- Unabridged
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Do you know that key relationships have been specifically placed to help you in ways you never imagined? Do you realize there are special people who are not just happenstance acquaintances but strategic relationships to help you find the life of your dream? Have you missed the simplicity behind this mysterious thing called DESTINY? Perhaps the real problem of finding your dream isn't about who you don't know, but whom you've neglected.
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A silly treatment of a serious topic
- By Gare&Sophia on 12-04-12
By: Bob Beaudine
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
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In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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Reinforces core values
- By Vicki Cloutier on 04-07-22
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The Power of Being Yourself
- A Game Plan for Success by Putting Passion into Your Life and Work
- By: Joe Plumeri
- Narrated by: Joe Plumeri, Joseph A. Califano Jr.
- Length: 4 hrs and 48 mins
- Unabridged
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Everyone imagines top CEOs as larger-than-life figures who do things no one else could. But deep down every good business leader is an everyman who combines vision and high energy with the ability to connect with all types of people and learn from them
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Go Play in Traffic!
- By Teri Gasper on 01-03-18
By: Joe Plumeri
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
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In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
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The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 57 mins
- Unabridged
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"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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Really hard to listen
- By Alexander on 06-03-10
By: Tom Peters
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HR on Purpose
- Developing Deliberate People Passion
- By: Steve Browne
- Narrated by: Steve Browne
- Length: 3 hrs and 24 mins
- Unabridged
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Can you be in HR for more than 30 years and still be geeked out about it? The answer is yes, you can! HR leader and popular Everyday People blogger Steve Browne takes a fresh look at HR through an engaging assortment of real-life examples, insights, and epiphanies and encourages practitioners to drop the preconceptions of what HR should be and instead look to what HR could be. Listen to this book to rekindle your passion for a field that is vibrant and vital and touch the lives of everyone you encounter with HR on Purpose!
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Enjoyable book about the HR profession
- By Rancher on 06-22-19
By: Steve Browne
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Cousins Maine Lobster
- How One Food Truck Became a Multimillion-Dollar Business
- By: Jim Tselikis, Sabin Lomac, Blake D. Dvorak, and others
- Narrated by: Barbara Corcoran, Sabin Lomac, Jim Tselikis
- Length: 8 hrs and 5 mins
- Unabridged
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In early 2012, Jim Tselikis visited LA and met up with his cousin Sabin Lomac. Over a few drinks they waxed nostalgic about their childhood in Maine, surrounded by family, often elbow deep in delicious lobster while gathered around the picnic table. From this strong memory was born the very first Cousins Maine Lobster food truck. Smart, authentic marketing, and sustainable, delicious ingredients helped turn that one food truck into an overnight sensation.
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Inspiring!
- By Anonymous User on 07-03-18
By: Jim Tselikis, and others
What listeners say about Consistently Mediocre
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Anonymous User
- 07-28-20
A Success Story
I liked Mike Knapp's 10 keys to success. I felt he was right on. I also liked his openness and honesty. He is just a regular guy who made lots of life mistakes, learned from them, and came out on top. Way to go Mike!
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- Nahid Maadi
- 07-25-20
Absolutely recommended
Thanks so much Michael. Definitely one of the best choices. Recommended how you see the world and changing how you look at everything.
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- Bob "SULLY" Sullivan
- 06-05-20
The authentic accent...
I have read Consistently Mediocre and ABSOLUTELY loved it.
I have now LISTENED TO IT in the author's voice and enjoyed it even more. Perhaps it's because I too have a "wicked accent" (originally a Bostonian) but Mike Knapp has a great speaking voice. I once read a book COUPLEHOOD by actor Paul Reiser and I distinctly remember "hearing his voice" with every word I read on paper. It was a great reading experience. I now consider Mike Knapp's book in this same caliber after hearing him read it aloud.
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