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Rapport
- The Four Ways to Read People and Talk to Anyone in Any Situation
- Narrated by: Laurence Alison, Emily Alison
- Length: 10 hrs and 3 mins
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Publisher's summary
Brought to you by Penguin.
Get what you want from even the most difficult characters.
All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want.
Laurence and Emily Alison are world leaders in forensic psychology, and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.
After 30 years’ work - and unprecedented access to 2,000 hours of terrorist interrogations - they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it’s time to share it with the world.
Rapport reveals that every interaction follows four styles: control (the lion), capitulate (the mouse), confront (the Tyrannosaur) and co-operate (the monkey). As soon as you understand these styles and your own goals you can shape any conversation at will. And you’ll be closer to the real secret: how to create instant rapport.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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S.U.M.O. stands for Shut Up, Move On. It's a phrase to say to ourselves (and sometimes others) when we are acting or thinking in a way that is hindering our ability to succeed. It doesn't necessarily mean "get over it" or "pull yourself together" (although there may be occasions when both responses are necessary): "Shut Up" means stop what you're doing, take time out to reflect, let go of baggage and beliefs that hinder your potential; "Move On" means tomorrow can be different from today, look for new possibilities, don't just think about it, take action.
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Exellent :-)
- By Aina on 10-14-12
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The Art of Connection
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- By: Michael J. Gelb
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These days, many of us find it easier to avoid face-to-face contact in favor of technological shortcuts. Why take the trouble to meet someone in person when we can simply send an email or a text? But as Michael Gelb argues in this compelling book, the meaningful relationships that come from real interaction are the basis of success. In The Art of Connection, Gelb offers listeners seven methods of developing better rapport in their professional and personal lives.
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Packed with powerful principles.
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Super You
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Superheroes don't start from glorious beginnings. Their origins are almost always marked by traumatic events that leave them helpless and scared. Batman witnessed his parents' murder. Superman was sent away from his dying planet with no one to guide him as he grew up. Orphaned Catwoman was forced to steal food to survive on the streets of Gotham. What makes these superheroes super is their determination to not be defined by helplessness. They embrace their origins, their flaws, and their mistakes and strive every day to become the best versions of themselves.
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A wonderful book filled with empathy and humanity.
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Surrounded by Idiots
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Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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Should be titled "why I hate reds"
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Getting to Yes with Yourself
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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WIN,WIN,WIN!
- By Leslie on 05-09-15
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What Do You Really Want for Your Children?
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Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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Deaply helpful
- By Dominique on 04-28-15
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The Curse of the Good Girl
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Rachel Simmons is a New York Times best-selling author and the founding director of the Girls' Leadership Institute. The Curse of the Good Girl looks into the phenomenon of the glass ceiling placed on girls who attempt to live up to the standard of being "good". Simmons then shows how parents can help build girls' self-esteem and give them the strength to pursue their goals.
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Best book for mom's of daughters that I have read
- By Wendy on 05-20-10
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Real Happiness at Work
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How would you like to be calmer, less distracted, more productive, and more content at your job? You might think it would take more hours in the day, a better boss, more support, less interference, a shorter commute - and the list goes on. Most of the things we think would help are either not in our control or simply not realistic. But there is one thing we can do to achieve the qualities we seek, and it can be done invisibly and often: meditation.
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inspirational and totally useful
- By C. L. Campion on 10-21-15
By: Sharon Salzberg
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What listeners say about Rapport
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Matthew
- 03-15-21
Excellent book if you want to improve interactions
Excellent book if you want to improve your interactions with others. This book has great advice, techniques, and guides.
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- Andrew Dunbar
- 01-02-21
Better than you think it will be.
This is a really good one to listen to, as it's applicable to your life immediately.
As an example:
I listened to the first few chapters the evening I purchased the Audible book. The next morning I had an encounter with a transient that had entered the property/area of my employment. I talked with the individual, and within a few moments he calmly left on his own accord without incident.
It was a very pleasant way to start a busy work day!
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- Anonymous User
- 05-06-21
Worth It For Those In Sales And Service
Useful for working and improving relationships with managers, employees, and clients. I've used tit to establish mutual ground with aggressive, confrontational customers, stubborn, hard-driving manager, and employees who were unmotivated to put any effort forward. A very useful book indeed.
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1 person found this helpful
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- A Silorak
- 08-11-20
The best book I have read all year!
The best book I have read all year! Or should I say read to me; the authors (wife and husband, Emily and Laurence) themselves do a fantastic job of reading their own work. This is a must read, the book is well researched and provides practical real-world advice, whilst also continually engaging and entertaining the reader. Rapport is in essence, a book about you and your relationships with the people you encounter every day. It is a manual and plan for how to improve and continually work on your interpersonal relationships, with both the people closest to you, and the world around you at large. Drawing on the depth of experience and incredible research both the authors have obviously dedicated their lives to collecting and parsing, Rapport is a guidebook for connecting with people in a meaningful and honest way, and enabling the reader to contribute to the world by hearing and interacting with others. A thoroughly enjoyable read, I could not recommend it more highly.
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- S. Small
- 08-04-20
Great Model for Better Listening & Understanding
Emily & Laurence Alison have done fantastic work at adapting their model of working in a high professional context with challenging people to how we can model their thinking and style of interaction in everyday contexts. A very workable model for both the beginner and more advanced communicator and interviewer. Essentially they are helping create workable steps to being a better modeler and listener - helping teach people how to view, understand, empathize with others from their model of the world rather than our own and, when needed, retain our own outcomes and needs in the interaction.
The drawback to the Audible version is that beginning in Chapter 5, the authors talk extensively about diagrams that we should use ... that include circles and answering questions -- and do not provide any PDF either with the audible download or online (anywhere I could find). This leaves the listener hearing about circles and using them for comparisons, and drawing lines .... with no visual context at all - making the Audible version less valuable as it leaves a huge portion of what is trying to be achieved by the authors, our introspection and self-modeling of our communication methods, out. This is frustraiting to say the least.
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4 people found this helpful
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- Christian Dejesus
- 08-18-23
Real approaches for real life
The book uses stories and examples in a way that makes their messages click. The rapport acronyms mentioned are something I could see myself using at work and even in my personal life.
As I listened, I found myself thinking of specific people in my life who I could connect better with if I used the book’s lessons.
This book was recommended to me by a friend and after finishing it I’m glad I took the time to listen
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Overall
- Tanya
- 08-30-20
where are the pdf's?
Very helpful and we'll written but without access to the diagrams and questions, the audible listener can either also buy the paperback or move on.
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- Evy Poumpouras
- 07-26-21
Top tier book
I’ve been fortunate to read several amazing books on effective rapport building and communication strategies and this book, by far, exceeds them all. I found myself repeatedly stopping the audio - which is expertly read by the authors - in order to write down yet another “golden nugget” of information useful in every aspect of my life. From start to finish, Laurence and Emily capture both your intellect and intrigue as they interplay personal stories and scientific findings to create a memorable and pragmatic listening experience. This is definitely a book I’ll listen to again and again. I cannot recommend it enough. Well done.
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- Stephen Cox
- 10-25-20
Fantastic reframing of communication
Emily and Laurence invite and challenge their readers to embrace good communication habits. Using a clear layout with easy to understand and remember examples and illustrations, this dynamic duo leaves their listeners feeling empowered to preform well in any encounter or relationship. Knowing what I know now from listening to this audiobook, I am compelled to communicate better.
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- Sylvie
- 03-26-22
Clear, specific and well organized
I found this very helpful! I recommend it for any and all human relationships. My expectations were exceeded!
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