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Upstream
- The Quest to Solve Problems Before They Happen
- Narrated by: Dan Heath
- Length: 7 hrs and 47 mins
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Publisher's summary
New York Times best-selling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers.
So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?
Upstream probes the psychological forces that push us downstream - including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented 20 million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out - as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge - and forward-deploying its ambulances to stand by in those areas.
Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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Believe in People
- Bottom-Up Solutions for a Top-Down World
- By: Charles Koch, Brian Hooks
- Narrated by: Charles Koch, Steve Carlson
- Length: 8 hrs and 21 mins
- Unabridged
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People are looking for a better way. Towering barriers are holding millions of people back, and the institutions that should help everyone rise are not doing the job. Crumbling communities. One-size fits all education. Businesses that rig the economy. Public policy that stifles opportunity and emboldens the extremes. As a result, this country is quickly heading toward a two-tiered society.
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For Doers Tired of Spinning Their Wheels
- By Lifelong Learner on 11-18-20
By: Charles Koch, and others
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The Performance Paradox
- Turning the Power of Mindset into Action
- By: Eduardo Briceño
- Narrated by: Sean Patrick Hopkins, Eduardo Briceño
- Length: 9 hrs and 5 mins
- Unabridged
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To succeed in a fast-changing world, individuals and companies know they must create a culture of growth, where experimentation and feedback are encouraged, and learning is integrated into the everyday. Yet we often get stuck in a well-worn pattern of habits that don’t move us forward. Why? Because many of us get trapped in the Performance Paradox: the counterintuitive phenomenon that if we focus only on performing, our performance suffers. How can we give ourselves the space to experiment and grow while also delivering high-level results?
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Great book
- By Andres Felipe Giraldo Buritica on 06-16-24
By: Eduardo Briceño
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The Rejection That Changed My Life
- 25+ Powerful Women on Being Let Down, Turning It Around, and Burning It Up at Work
- By: Jessica Bacal
- Narrated by: Jessica Bacal, Frankie Corzo, Catherine Ho, and others
- Length: 6 hrs and 40 mins
- Unabridged
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From the groundbreaking author of Mistakes I Made at Work comes the perfect book for anyone who needs inspiration after dealing with rejection, failure, or is searching for a new beginning in the workplace. Featuring fascinating interviews with more than 25 women, including Keri Smith, Angela Duckworth, and Roz Chast, The Rejection That Changed My Life provides an exciting new way to think about career challenges, changes, and triumphs.
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Rejection as a Journey
- By P. McCourt on 04-26-21
By: Jessica Bacal
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The Time Is Now
- A Call to Uncommon Courage
- By: Joan Chittister
- Narrated by: Joan Chittister
- Length: 3 hrs and 57 mins
- Unabridged
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A beloved nun and social activist offers a soul-stirring guide for all who feel disillusioned and dissatisfied with the power-hungry institutions and systems of this world. In The Time Is Now, Sister Joan Chittister - a rabble-rousing force of nature for social justice and fervent proponent of personal faith and spiritual fulfillment - draws on the wisdom of prophets, both ancient and modern, to help us confront the societal forces that oppress and silence the sacred voices among us.
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Excellent as usual.
- By Mary F on 03-24-19
By: Joan Chittister
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The Productivity Project
- Accomplishing More by Managing Your Time, Attention, and Energy
- By: Chris Bailey
- Narrated by: Chris Bailey
- Length: 8 hrs and 18 mins
- Unabridged
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Chris Bailey turned down lucrative job offers to pursue a lifelong dream—to spend a year performing a deep dive experiment into the pursuit of productivity, a subject he had been enamored with since he was a teenager. After obtaining his business degree, he created a blog to chronicle a year-long series of productivity experiments he conducted on himself, where he also continued his research and interviews with some of the world’s foremost experts, from Charles Duhigg to David Allen.
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Excellent Book on Personal Productivity
- By Bob Wallner on 02-26-16
By: Chris Bailey
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It's Not About the Money
- A Proven Path to Building Wealth and Living the Rich Life You Deserve
- By: Scarlett Cochran
- Narrated by: Scarlett Cochran
- Length: 6 hrs and 22 mins
- Unabridged
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You deserve to live your dream life. Mastering your finances and learning how to use your money to create that life is a nonnegotiable, because let’s be honest: life costs money. The good news is that you can create a money plan that you actually enjoy sticking to—one that allows you to build wealth while spending guilt-free on a life that you love today.
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Home Run for Long Term Finances
- By Amanda on 02-19-23
By: Scarlett Cochran
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Believe in People
- Bottom-Up Solutions for a Top-Down World
- By: Charles Koch, Brian Hooks
- Narrated by: Charles Koch, Steve Carlson
- Length: 8 hrs and 21 mins
- Unabridged
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Overall
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Performance
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Story
People are looking for a better way. Towering barriers are holding millions of people back, and the institutions that should help everyone rise are not doing the job. Crumbling communities. One-size fits all education. Businesses that rig the economy. Public policy that stifles opportunity and emboldens the extremes. As a result, this country is quickly heading toward a two-tiered society.
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For Doers Tired of Spinning Their Wheels
- By Lifelong Learner on 11-18-20
By: Charles Koch, and others
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All You Have to Do Is Ask
- How to Master the Most Important Skill for Success
- By: Wayne Baker
- Narrated by: Wayne Baker, Jason Culp
- Length: 4 hrs and 46 mins
- Unabridged
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Studies show that asking for help makes us better and less frustrated at our jobs. It helps us find new opportunities and new talent. It unlocks new ideas and solutions, and enhances team performance. And it helps us get the things we need outside the workplace as well. And yet, we rarely give ourselves permission to ask. Here, Wayne Baker shares a set of strategies - used at companies like Google, GM, and IDEO - that individuals, teams, and leaders can use to make asking for help a personal and organizational habit.
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This book's premise is simple and so is the whole.
- By Unckmania on 01-29-20
By: Wayne Baker
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Decisive
- How to Make Better Choices in Life and Work
- By: Chip Heath, Dan Heath
- Narrated by: Kaleo Griffith
- Length: 9 hrs and 9 mins
- Unabridged
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In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.
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Solid Wothwhile Advice - get you WRAP on
- By GH on 03-27-13
By: Chip Heath, and others
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Quit
- The Power of Knowing When to Walk Away
- By: Annie Duke
- Narrated by: Annie Duke
- Length: 7 hrs and 43 mins
- Unabridged
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In Quit, Duke teaches you how to get good at quitting. Drawing on stories from elite athletes like Mount Everest climbers, founders of leading companies like Stewart Butterfield, the CEO of Slack, and top entertainers like Dave Chappelle, Duke explains why quitting is integral to success, as well as strategies for determining when to hold 'em, and when to fold 'em, that will save you time, energy, and money.
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LOTS of FILLER and the message sometimes gets lost
- By JLSeattle on 12-04-22
By: Annie Duke
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Futureproof
- 9 Rules for Humans in the Age of Automation
- By: Kevin Roose
- Narrated by: Mike Chamberlain
- Length: 6 hrs and 11 mins
- Unabridged
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What does it mean to be a human in a world that is increasingly built by and for machines? In Futureproof: 9 Rules for Humans in the Age of Automation, New York Times technology columnist Kevin Roose lays out a hopeful, pragmatic vision of how people can succeed in the machine age by making themselves irreplaceably human. He shares the secrets of people and organizations that have survived technological change, and explains how we can protect our own futures.
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Author is not an expert on the subject
- By Wesley Kotcher on 03-20-21
By: Kevin Roose
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The Power of Moments
- Why Certain Experiences Have Extraordinary Impact
- By: Chip Heath, Dan Heath
- Narrated by: Jeremy Bobb
- Length: 6 hrs and 24 mins
- Unabridged
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While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?
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Easy to create your own defining moments
- By A. Yoshida on 12-15-17
By: Chip Heath, and others
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Making Numbers Count
- The Art and Science of Communicating Numbers
- By: Chip Heath, Karla Starr
- Narrated by: Kathe Mazur
- Length: 4 hrs and 35 mins
- Unabridged
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A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data - from best-selling business author Chip Heath.
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Not his best work, choose another title
- By Michael Harrison on 01-25-22
By: Chip Heath, and others
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The Founder's Dilemmas
- By: Noam Wasserman
- Narrated by: Mark Mosely
- Length: 13 hrs and 28 mins
- Unabridged
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Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it alone, or bring in cofounders, hires, and investors to help build the business? More than just financial rewards are at stake. Friendships and relationships can suffer. Bad decisions at the inception of a promising venture lay the foundations for its eventual ruin.
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Too much talk on the data
- By Stanley Tan on 10-02-14
By: Noam Wasserman
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First You Write a Sentence
- The Elements of Reading, Writing...and Life
- By: Joe Moran
- Narrated by: John Lee
- Length: 7 hrs and 59 mins
- Unabridged
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Whether dealing with finding the ideal word, building a sentence, or constructing a paragraph, First You Write a Sentence informs by light example: much richer than a style guide, it can be listened to not only for instruction but for pleasure and delight. And along the way, it shows how good writing can help us notice the world, make ourselves known to others, and live more meaningful lives. It's an elegant gem in praise of the English sentence.
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Dull
- By Rachel on 05-07-24
By: Joe Moran
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Saving Grace
- Speak Your Truth, Stay Centered, and Learn to Coexist with People Who Drive You Nuts
- By: Kirsten Powers
- Narrated by: Tanis Parenteau, Kirsten Powers
- Length: 6 hrs and 31 mins
- Unabridged
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For years, New York Times best-selling author Kirsten Powers has been center stage for many of our nation’s most searing political and cultural battles as a columnist, TV analyst, and onetime participant in the thunderdome of Twitter. On a good day, there will be civil disagreement. On a bad day, it’s all-out trench warfare - nothing but a cycle of outrage and self-righteousness. More and more, Powers finds herself wondering, along with countless Americans: How are we to cope with this nonstop madness?
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Grace Saved 🙏🏽🙌🏽
- By F. Murat on 05-03-22
By: Kirsten Powers
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The Data Detective
- Ten Easy Rules to Make Sense of Statistics
- By: Tim Harford
- Narrated by: Tim Harford
- Length: 10 hrs and 24 mins
- Unabridged
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Today we think statistics are the enemy, numbers used to mislead and confuse us. That’s a mistake, Tim Harford says in The Data Detective. We shouldn’t be suspicious of statistics - we need to understand what they mean and how they can improve our lives: they are, at heart, human behavior seen through the prism of numbers and are often “the only way of grasping much of what is going on around us”.
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I expected more
- By A. Visserman on 03-09-21
By: Tim Harford
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The Family Nest Egg
- The Complete and Proven Financial Guide to Building Long-Term Wealth and Security
- By: Laura Meier
- Narrated by: Laura Meier
- Length: 7 hrs and 9 mins
- Unabridged
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In The Family Nest Egg, estate-planning attorney and mother Laura Meier provides a breakthrough program of inspiring real-life stories and time-tested legal, financial, and practical tips to move our families from stress to success and security.
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Excellent Estate Planning Book
- By Mua Tran on 06-04-24
By: Laura Meier
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Illogical
- Saying Yes to a Life Without Limits
- By: Emmanuel Acho
- Narrated by: Emmanuel Acho
- Length: 4 hrs and 25 mins
- Unabridged
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From the New York Times best-selling author of Uncomfortable Conversations with a Black Man, a call to break through our limits and say yes to a life of infinite possibility.
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Great stories, but set goals
- By JTStally on 04-04-22
By: Emmanuel Acho
What listeners say about Upstream
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Alison Schuback
- 07-07-22
It was fabulous
One of the best books I’ve heard in awhile. I really appreciate thinking that way.
I loved the parable at the beginning; it really clearly explains whole idea for anyone who asks what the book I’m reading is about, so thank you.
Alison Schuback
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- LynnetePC
- 01-21-21
Great narration!
It's like this book was made to be narrated aloud. There was a very nice lecture-like feel that made it very easy to digest and pleasure to get through the material. Highly recommended selection.
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- Amazon Customer
- 06-25-23
Great book
What a great leadership and problem solving book. Teaches a lot of great principles and teaches you to get out of tunnel vision. Recommend to leaders at all levels.
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- Anonymous User
- 01-24-24
Thinking ahead Genius
Nothing at all.. great book I would recommend it to anyone in the business world
Thanks for the book
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- bzymom
- 04-23-24
Inspiring, thought provoking
Makes complex issues understandable, injects bits of humor. Easy listen, but still educational. Provided some ideas and metaphors to help me personally and professionally
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- sally
- 05-10-20
required reading
This should be required reading for every leadership team. I highly recommend this thoughtful book.
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- Bgilnh2o
- 02-17-21
Insightful overview of problem solving
From "problem blindness" to "who pays for what doesn't happen", an excellent overview of the challenges solving complex system problems and the techniques to address you can use to address them.
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- Dawn A. Franks
- 08-17-20
Read and Listen--Again
This book is a must read/listen for every dreamer, planner, organizer, future-thinking, person, organ
ization and company. Should be reread and discussed over and over.
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- Michael
- 11-29-20
Helpful and inspiring
How to help lead the improvements to your world that you know we need but seem too big.
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- A. Lee
- 02-02-23
Excellent guide on how to think of prevention
This book contained wonderful examples of how to use data, evidence, and broad-based coalitions to inform action that have the potential to improve the lives of many. Great illustrative stories--this is a reading must for public health students!
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