Customer Service

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  • The Online Marketplace Advantage Audiobook By Adrien Nussenbaum, Philippe Corrot cover art

    • The Online Marketplace Advantage

    • Sell More, Scale Faster, and Create a World-Class Digital Customer Experience
    • By: Adrien Nussenbaum, Philippe Corrot
    • Narrated by: Shawn Compton
    • Length: 5 hrs and 34 mins
    • Release date: 04-25-23
    • Language: English
    • 4 out of 5 stars 2 ratings

    • In today's digital-first economy, marketplaces are growing at twice the rate of overall eCommerce—and proving that traditional eCommerce is no longer enough. The Online Marketplace Advantage reveals the strategies every enterprise needs to take the lead....

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  • Selling the Hug Your Customers Way Audiobook By Jack Mitchell cover art

    • Selling the Hug Your Customers Way

    • The Proven Process for Becoming a Passionate and Successful Salesperson for Life
    • By: Jack Mitchell
    • Narrated by: Jack Mitchell
    • Length: 9 hrs and 38 mins
    • Release date: 07-27-21
    • Language: English
    • Not rated yet

    • Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more....

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  • Digital Branch Secrets: eCommerce Playbook for Distributors Audiobook By Justin King cover art

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  • Stealing Genius Audiobook By Steve Miller cover art

    • Stealing Genius

    • The Seven Levels of Adaptive Innovation
    • By: Steve Miller
    • Narrated by: Steve Miller
    • Length: 3 hrs and 54 mins
    • Release date: 09-19-22
    • Language: English
    • 3 out of 5 stars 1 rating

    • In order to be successful both today and in the future, you need to separate yourself from the competition by practicing the breakthrough principle of adaptive innovation. How? By delivering an experience that the competition either cannot or will not attempt to copy....

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  • What Customers Hate Audiobook By Nicholas Webb cover art

    • What Customers Hate

    • Drive Fast and Scalable Growth by Eliminating the Things That Drive Away Business
    • By: Nicholas Webb
    • Narrated by: James Foster
    • Length: 6 hrs and 10 mins
    • Release date: 03-15-22
    • Language: English
    • 5 out of 5 stars 3 ratings

    • This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction....

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  • The Art of Sponsorship Audiobook By Robert Villegas cover art

    • The Art of Sponsorship

    • a Course: For Parks, Outdoor Facilities and Non-Profits Serving the Public
    • By: Robert Villegas
    • Narrated by: Virtual Voice
    • Length: 1 hr and 37 mins
    • Release date: 02-18-24
    • Language: English
    • Not rated yet
    • This short book is based upon Mr. Villegas' book "Finding Sponsors for Sport and Entertainment". It is also based upon a course that he taught for ...

    Regular price: $3.99 or 1 credit

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  • Lean Solutions Audiobook By James P. Womack, Daniel T. Jones cover art

    • Lean Solutions

    • How Companies and Customers Can Create Value and Wealth Together
    • By: James P. Womack, Daniel T. Jones
    • Narrated by: James P. Womack
    • Length: 4 hrs and 16 mins
    • Release date: 10-05-05
    • Language: English
    • 4 out of 5 stars 95 ratings
    • Why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment....

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  • Built to Innovate Audiobook By Ben M. Bensaou, Karl Weber cover art

    • Built to Innovate

    • Essential Practices to Wire Innovation into Your Company’s DNA
    • By: Ben M. Bensaou, Karl Weber
    • Narrated by: Jonathan Yen
    • Length: 9 hrs and 8 mins
    • Release date: 09-14-21
    • Language: English
    • 4 out of 5 stars 1 rating

    • It's no secret that continuous innovation is the key to seizing and maintaining the competitive edge in today's increasingly challenging business environment. Unfortunately, the process for achieving this holy grail of business has been a mystery - until now....

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  • Reengineering the Corporation Audiobook By Michael Hammer, James Champy cover art

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  • The Customer Education Playbook Audiobook By Barry Kelly, Daniel Quick cover art

    • The Customer Education Playbook

    • How Leading Companies Engage, Convert, and Retain Customers
    • By: Barry Kelly, Daniel Quick
    • Narrated by: Matt Weisgerber
    • Length: 6 hrs and 24 mins
    • Release date: 05-10-22
    • Language: English
    • 5 out of 5 stars 1 rating

    • In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them....

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  • Double Your Profits Audiobook By Bob Fifer cover art

    • Double Your Profits

    • In Six Months or Less
    • By: Bob Fifer
    • Narrated by: Bob Fifer
    • Length: 2 hrs and 4 mins
    • Release date: 01-03-12
    • Language: English
    • 4.5 out of 5 stars 174 ratings
    • One of the nations' foremost financial consultants shares 78 proven ways to cut costs dramatically, send productivity through the roof, and, in just six months, double profits....

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  • Writing a Business Plan Made Simple for Small Businesses and Entrepreneurs Audiobook By Kent Baxter cover art

    • Writing a Business Plan Made Simple for Small Businesses and Entrepreneurs

    • Creating a Template to a Successful Business
    • By: Kent Baxter
    • Narrated by: Commodore James
    • Length: 5 hrs and 9 mins
    • Release date: 12-22-20
    • Language: English
    • 4.5 out of 5 stars 6 ratings

    • Write a foolproof business plan that will set your budding business on the road to success from the get-go. When you set out on a road trip, do you leave the map behind? Do you decide to just wing it and see where you end up? Listen to find out more....

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  • The Come Back Culture Audiobook By Jason Young, Jonathan Malm cover art

    • The Come Back Culture

    • 10 Business Practices That Create Lifelong Customers
    • By: Jason Young, Jonathan Malm
    • Narrated by: Jim Denison
    • Length: 4 hrs and 24 mins
    • Release date: 05-17-22
    • Language: English
    • 4.5 out of 5 stars 3 ratings

    • Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience....

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  • All Business Is Still Show Business Audiobook By Scott McKain cover art

    • All Business Is Still Show Business

    • Create Distinction and Earn Standing Ovations from Customers in a Hyper-Competitive Marketplace
    • By: Scott McKain
    • Narrated by: Scott McKain
    • Length: 5 hrs and 10 mins
    • Release date: 01-30-18
    • Language: English
    • 5 out of 5 stars 14 ratings

    • In this hyper-competitive, globally connected world, how do organizations and individual professionals stand out from the competition and engage their customers? Find out....

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  • The Fortune Cookie Principle Audiobook By Bernadette Jiwa cover art

    • The Fortune Cookie Principle

    • The 20 Keys to a Great Brand Story and Why Your Business Needs One
    • By: Bernadette Jiwa
    • Narrated by: Bernadette Jiwa
    • Length: 3 hrs and 37 mins
    • Release date: 08-12-13
    • Language: English
    • 4 out of 5 stars 181 ratings
    • It's not how good you are. It's how well you tell your story. Big corporations might have huge marketing and advertising budgets but you've got a story....

    Regular price: $4.19 or 1 credit

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  • Winning Her Business Audiobook By Bridget Brennan cover art

    • Winning Her Business

    • How to Transform the Customer Experience for the World’s Most Powerful Consumers
    • By: Bridget Brennan
    • Narrated by: Lisa Wright
    • Length: 4 hrs and 19 mins
    • Release date: 03-05-19
    • Language: English
    • 4.5 out of 5 stars 22 ratings

    • Bridget Brennan, CEO of Female Factor, shows listeners how to win sales and grow market share by creating a customer experience that appeals to the most powerful consumers: women....

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  • Shopify for Dummies Audiobook By Paul Waddy cover art

    • Shopify for Dummies

    • By: Paul Waddy
    • Narrated by: Grant Cartwright
    • Length: 13 hrs and 51 mins
    • Release date: 08-29-23
    • Language: English
    • Not rated yet

    • Launch a successful online store in moments with the help of the most popular ecommerce platform on the planet....

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  • Would You Do That to Your Mother? Audiobook By Jeanne Bliss cover art

    • Would You Do That to Your Mother?

    • The "Make Mom Proud" Standard for How to Treat Your Customers
    • By: Jeanne Bliss
    • Narrated by: Jeanne Bliss
    • Length: 6 hrs and 10 mins
    • Release date: 05-08-18
    • Language: English
    • 4 out of 5 stars 25 ratings

    • How do we cut through the rigmarole of business to give customers the treatment they desire, and employees the ability to deliver it? Customer experience expert Jeanne Bliss recommends making  business personal to get the traction you need....

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  • I'll Be Back: How to Get Customers to Come Back Again & Again Audiobook By Shep Hyken cover art

    • I'll Be Back: How to Get Customers to Come Back Again & Again

    • By: Shep Hyken
    • Narrated by: Shep Hyken
    • Length: 4 hrs and 42 mins
    • Release date: 08-13-21
    • Language: English
    • 4.5 out of 5 stars 14 ratings

    • How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers....

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  • Winning the Customer Audiobook By Lou Imbriano cover art

    • Winning the Customer

    • Turn Consumers into Fans and Get Them to Spend More
    • By: Lou Imbriano
    • Narrated by: Charles Bice
    • Length: 8 hrs and 45 mins
    • Release date: 08-10-21
    • Language: English
    • Not rated yet

    • Filled with practical information and written in Lou's inimitable conversational style, Winning the Customer is your all-pro offensive attack against old, ineffective methods and flat results....

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