Customer Service

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  • Dropshipping from $0 to $10K a Month Audiobook By James Brand cover art

    • Dropshipping from $0 to $10K a Month

    • Create Passive Income and Make Money Online with E-Commerce, Amazon FBA, Shopify, and Social Media Marketing
    • By: James Brand
    • Narrated by: Dean Eby
    • Length: 3 hrs and 4 mins
    • Release date: 01-21-19
    • Language: English
    • 5 out of 5 stars 65 ratings

    • Are you looking for a way to make more money? Are you looking for a way out of the nine-to-five rat race? Are you young and interested in starting an online business? Hmm...how did I know this about you? Because I’ve been there before! That is, until I found dropshipping....

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  • The 5 Principles of IT Customer Service Success Audiobook By Don R. Crawley cover art

    • The 5 Principles of IT Customer Service Success

    • By: Don R. Crawley
    • Narrated by: Don R. Crawley
    • Length: 1 hr and 30 mins
    • Release date: 01-12-22
    • Language: English
    • 5 out of 5 stars 3 ratings

    • Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the listener how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service....

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  • The Influence Mindset Audiobook By Christian Hansen cover art

    • The Influence Mindset

    • The Art & Science of Getting People to Choose You
    • By: Christian Hansen
    • Narrated by: Christian Hansen
    • Length: 3 hrs and 34 mins
    • Release date: 11-01-21
    • Language: English
    • 5 out of 5 stars 12 ratings

    • Understand the art and science of why people choose you. Your message is your greatest tool to influence others to choose you. The problem is, most people fail because they don’t know how to position and sell themselves. Their message gets lost in the noise....

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  • The $20 SaaS Company: From Zero to Seven Figures Without Venture Capital Audiobook By Joseph Anderson cover art

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  • Reality Check Audiobook By Guy Kawasaki cover art

    • Reality Check

    • Outsmarting, Outmanaging, and Outmarketing Your Competition
    • By: Guy Kawasaki
    • Narrated by: Paul Boehmer
    • Length: 14 hrs and 53 mins
    • Release date: 01-09-09
    • Language: English
    • 3.5 out of 5 stars 128 ratings
    • Guy Kawasaki has compiled his best wit, wisdom, and contrarian opinions in handy book form....

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  • Exceeding Customer Expectations Audiobook By Kirk Kazanjian cover art

    • Exceeding Customer Expectations

    • What Enterprise, America's #1 Car Rental Company, Can Teach You About Creating Lifetime Customers
    • By: Kirk Kazanjian
    • Narrated by: Alan Sklar
    • Length: 6 hrs and 25 mins
    • Release date: 12-11-06
    • Language: English
    • 4.5 out of 5 stars 7 ratings
    • Drawing upon strategies that have propelled Enterprise, the number-one car-rental company, to a $9-billion powerhouse, the author reveals how you can outperform and outsmart the competition....

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  • Flip the Funnel Audiobook By Joseph Jaffe cover art

    • Flip the Funnel

    • How to Use Existing Customers to Gain New Ones
    • By: Joseph Jaffe
    • Narrated by: Bruce Mann
    • Length: 10 hrs and 54 mins
    • Release date: 07-09-20
    • Language: English
    • 5 out of 5 stars 2 ratings

    • Why customer retention is the new acquisition....

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  • Communication Rx Audiobook By Calvin L. Chou, Laura Cooley cover art

    • Communication Rx

    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • 5 out of 5 stars 3 ratings

    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

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  • Avoiding Common Pitfalls: A Guide to Navigating Amazon FBA Audiobook By M. Brugman cover art

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  • The High Roller Experience Audiobook By David Norton cover art

    • The High Roller Experience

    • How Caesars and Other World-Class Companies Are Using Data to Create an Unforgettable Customer Experience
    • By: David Norton
    • Narrated by: Doug Greene
    • Length: 5 hrs and 19 mins
    • Release date: 07-22-21
    • Language: English
    • Not rated yet

    • The marketing guru of Caesars/Harrah's shows how you can double-down and win with a proven data-driven approach....

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  • Do Good Audiobook By Anne Bahr Thompson cover art

    • Do Good

    • Embracing Brand Citizenship to Fuel Both Purpose and Profit
    • By: Anne Bahr Thompson
    • Narrated by: Marguerite Gavin
    • Length: 9 hrs and 36 mins
    • Release date: 11-17-17
    • Language: English
    • 3.5 out of 5 stars 4 ratings

    • Good works are no longer optional. For many businesses, success comes in unexpected ways. Toms grew into a $600-million company by giving away 35 million pair of shoes....

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  • From Startup to Exit Audiobook By Shirish Nadkarni cover art

    • From Startup to Exit

    • An Insider's Guide to Launching and Scaling Your Tech Business
    • By: Shirish Nadkarni
    • Narrated by: Tom Parks
    • Length: 8 hrs and 5 mins
    • Release date: 08-24-21
    • Language: English
    • 5 out of 5 stars 8 ratings

    • Tech entrepreneurs, make your startup dreams come true by utilizing this invaluable, founder-to-founder guide to successfully navigating all phases of the tech startup journey....

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  • Delight Your Customers Audiobook By Steve Curtin cover art

    • Delight Your Customers

    • 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
    • By: Steve Curtin
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 29 mins
    • Release date: 07-02-13
    • Language: English
    • 4 out of 5 stars 33 ratings
    • This audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary....

    Regular price: $24.06 or 1 credit

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  • Consulting 101 Audiobook By Lew Sauder cover art

    • Consulting 101

    • 101 Tips for Success in Consulting
    • By: Lew Sauder
    • Narrated by: Jeff Porter
    • Length: 4 hrs and 43 mins
    • Release date: 02-20-12
    • Language: English
    • 4 out of 5 stars 127 ratings
    • Consulting 101 provides you with 101 useful tips to optimize your professional performance and jump-start your consulting career with success.

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  • Sandler Enterprise Selling Audiobook By David H. Mattson, Brian W. Sullivan cover art

    • Sandler Enterprise Selling

    • Winning, Growing, and Retaining Major Accounts
    • By: David H. Mattson, Brian W. Sullivan
    • Narrated by: Sean Pratt
    • Length: 4 hrs and 44 mins
    • Release date: 04-01-18
    • Language: English
    • 3.5 out of 5 stars 16 ratings

    • This step-by-step book is designed for selling teams committed to high achievement in the enterprise environment. You'll discover practical solutions to the complex challenges in enterprise organizations - extended sales cycles, wide buyer networks, or significant investments in pursuits....

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  • Beyond the Sales Process Audiobook By Steve Andersen, Dave Stein cover art

    • Beyond the Sales Process

    • 12 Proven Strategies for a Customer-Driven World
    • By: Steve Andersen, Dave Stein
    • Narrated by: Jeff Cummings
    • Length: 8 hrs and 39 mins
    • Release date: 04-04-16
    • Language: English
    • 4 out of 5 stars 15 ratings
    • This evidence-based book provides listeners with a proven methodology for driving success before, during, and after every sale....

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  • Marketing: The Brian Tracy Success Library Audiobook By Brian Tracy cover art

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  • Winning Digital Customers Audiobook By Howard Tiersky cover art

    • Winning Digital Customers

    • The Antidote to Irrelevance
    • By: Howard Tiersky
    • Narrated by: Howard Tiersky
    • Length: 10 hrs and 51 mins
    • Release date: 05-31-22
    • Language: English
    • 5 out of 5 stars 1 rating

    • Customers today expect the brands they deal with to deliver an increasingly outstanding and seamless digital experience. Those that do are thriving. Those that don't are becoming increasingly irrelevant....

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  • Winning at New Products Audiobook By Robert G. Cooper cover art

    • Winning at New Products

    • Creating Value Through Innovation
    • By: Robert G. Cooper
    • Narrated by: James Edward Thomas
    • Length: 17 hrs and 25 mins
    • Release date: 09-21-17
    • Language: English
    • 4.5 out of 5 stars 21 ratings
    • Robert G. Cooper demonstrates why consistent product development is vital to corporate growth and how to maximize your chances of success....

    Regular price: $30.41 or 1 credit

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  • The Art of Business Value Audiobook By Mark Schwartz cover art

    • The Art of Business Value

    • By: Mark Schwartz
    • Narrated by: Eric Martin
    • Length: 4 hrs and 6 mins
    • Release date: 10-16-17
    • Language: English
    • 4.5 out of 5 stars 225 ratings
    • Do you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means....

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