Exactly What to Say

The Magic Words for Influence and Impact

By: Phil M. Jones

Narrated by: Phil M. Jones

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones

bit too slimy salesman style

bit too slimy salesman for me but i appreciated the author's effort in selling me his book.

Manipulative

I just listened to this one… yes I agree that phrasing questions and ideas in sales is all important. This book just seemed to bring up the idea of a sleazy car salesman when I was listening to it. The focus stemmed entirely on closing the sale and you getting what you want. It wasn’t bad, it just rubbed me the wrong way.

Poor Audio - constant nasal & mic squeaks

Poor Audio production - the recording is plagued by constant nasal & mic squeaks, making it very distracting.

So nicely condensed yet easy to absorb!

Very meaningful and applicable! Short, so you can easily re-read it every now and then to refresh the memory.

Simple and logical concepts

The challenge will be implementation, and using the phrases in normal conversation, but it is a start.