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Difficult Conversations
- How to Discuss What Matters Most
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 11 h y 54 m
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Resumen del Editor
The 10th-anniversary edition of the New York Times business bestseller—now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. You'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving
Reseñas de la Crítica
“Does this book deliver on its promise of an effective way through sticky situations, whether ‘with your babysitter or your biggest client’? It does.”—The New York Times
“These talented communicators blend a daunting array of disciplines into highly readable and practical advice.”—Booklist
“I’m on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life.”—Tom Peters
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Narrator turns this awesome book into a total dud
- De Kurt en 12-19-12
De: David A. Lax, y otros
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Getting to Yes
- Negotiating Agreement Without Giving In
- De: Roger Fisher, William Ury
- Narrado por: Dennis Boutsikaris
- Duración: 6 h y 17 m
- Versión completa
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Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.
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Maybe I Could Go to Four and One-Half Stars
- De John en 01-14-12
De: Roger Fisher, y otros
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Beyond Reason
- Using Emotions as You Negotiate
- De: Roger Fisher, Daniel Shapiro
- Narrado por: Roger Fisher, Daniel Shapiro
- Duración: 6 h
- Versión completa
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General
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Historia
Emotions matter. Whether negotiating with an angry boss or an outraged teenager, emotions can derail you. Properly treated, however, they can help you achieve the results you want. This book shows you how.
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Terrific
- De George en 04-16-06
De: Roger Fisher, y otros
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Difficult Conversations
- How to Discuss What Matters Most
- De: Douglas Stone, Bruce Patton, Sheila Heen
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 5 h y 40 m
- Versión resumida
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- De Carl en 12-18-02
De: Douglas Stone, y otros
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- De: Harvard Business Review
- Narrado por: Jonathan Yen
- Duración: 1 h y 33 m
- Versión completa
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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I love it, will hear again! gives you structure!
- De HonestBuyer en 03-13-24
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- De: Sheila Heen, Douglas Stone
- Narrado por: Sheila Heen, Douglas Stone
- Duración: 9 h y 48 m
- Versión completa
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Historia
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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Poor narration ruins yet another good read
- De WordNerd en 08-25-14
De: Sheila Heen, y otros
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3-D Negotiation
- Powerful Tools to Change the Game in Your Most Important Deals
- De: David A. Lax, James K. Sebenius
- Narrado por: Barrett Whitener
- Duración: 10 h y 7 m
- Versión completa
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Historia
Stuck in a "win-win versus win-lose" mind-set, most negotiators focus on the face-to-face process at the table. David Lax and James Sebenius urge bargainers to look beyond tactics at the table. Persuasive tactics are only the "first dimension" of the authors' path-breaking approach, developed from their decades of doing deals and analyzing great dealmakers.
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Narrator turns this awesome book into a total dud
- De Kurt en 12-19-12
De: David A. Lax, y otros
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Getting to Yes
- Negotiating Agreement Without Giving In
- De: Roger Fisher, William Ury
- Narrado por: Dennis Boutsikaris
- Duración: 6 h y 17 m
- Versión completa
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General
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Narración:
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Historia
Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.
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Maybe I Could Go to Four and One-Half Stars
- De John en 01-14-12
De: Roger Fisher, y otros
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Beyond Reason
- Using Emotions as You Negotiate
- De: Roger Fisher, Daniel Shapiro
- Narrado por: Roger Fisher, Daniel Shapiro
- Duración: 6 h
- Versión completa
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General
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Narración:
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Historia
Emotions matter. Whether negotiating with an angry boss or an outraged teenager, emotions can derail you. Properly treated, however, they can help you achieve the results you want. This book shows you how.
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Terrific
- De George en 04-16-06
De: Roger Fisher, y otros
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- De: Daniel Shapiro
- Narrado por: Daniel Shapiro
- Duración: 8 h y 38 m
- Versión completa
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Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.
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PDF checklist access
- De lawrence charny en 09-02-17
De: Daniel Shapiro
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Getting Past No
- Negotiating in Difficult Situations
- De: William Ury
- Narrado por: William Ury
- Duración: 2 h y 6 m
- Versión resumida
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In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners.
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Lots of good ideas
- De Vicki W. en 11-26-03
De: William Ury
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Bargaining for Advantage
- Negotiation Strategies for Reasonable People: 2nd Edition
- De: G. Richard Shell
- Narrado por: Sean Pratt
- Duración: 11 h y 10 m
- Versión completa
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As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. His systematic, step-by-step approach comes to life in this book, which is available in over ten foreign editions and combines lively storytelling, proven tactics, and reliable insights gleaned from the latest negotiation research.
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Loaded with practical strategies, real scenarios
- De Tiasdolls en 10-10-17
De: G. Richard Shell
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How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- De: Henry Cloud, John Townsend
- Narrado por: Henry Cloud
- Duración: 2 h y 41 m
- Versión resumida
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Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial.
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Misleading Book Description
- De Catherine en 09-18-18
De: Henry Cloud, y otros
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How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- De: Henry Cloud, John Townsend
- Narrado por: Tom Parks
- Duración: 8 h y 51 m
- Versión completa
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General
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Historia
Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.
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Great book with substantial information and examples
- De Adrian B. en 12-31-21
De: Henry Cloud, y otros
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- De: William Ury
- Narrado por: William Ury
- Duración: 4 h y 26 m
- Versión completa
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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WIN,WIN,WIN!
- De Leslie en 05-09-15
De: William Ury
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Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- De: Joseph Grenny, Kerry Patterson, Ron McMillan, y otros
- Narrado por: Emily Gregory, Joseph Grenny
- Duración: 7 h y 45 m
- Versión completa
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The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
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Great info; needs a cast, PDF and a website update
- De Kali en 04-25-22
De: Joseph Grenny, y otros
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Negotiation Genius
- How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
- De: Deepak Malhotra, Max Bazerman
- Narrado por: Fred Sanders
- Duración: 11 h y 58 m
- Versión completa
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From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.
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Pragmatic & Powerful Negotiation Methodology
- De Martin Fierro en 09-30-16
De: Deepak Malhotra, y otros
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People Skills
- How to Assert Yourself, Listen to Others, and Resolve Conflicts
- De: Robert Bolton
- Narrado por: Jonathan Todd Ross
- Duración: 12 h y 6 m
- Versión completa
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People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
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Very good book for improving interpersonal communication skills!!
- De Janean blake en 04-08-23
De: Robert Bolton
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The Power of a Positive No
- How to Say No and Still Get to Yes
- De: William Ury
- Narrado por: William Ury
- Duración: 7 h y 16 m
- Versión completa
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No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say no: to people at work, at home, and in our communities; because no is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. This indispensable audiobook will give you a simple three-step method for saying a Positive No.
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Truly applicable
- De Gryphon en 04-19-07
De: William Ury
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Leading with Emotional Courage
- How to Have Hard Conversations, Create Accountability, and Inspire Action on Your Most Important Work
- De: Peter Bregman
- Narrado por: Peter Bregman
- Duración: 5 h y 46 m
- Versión completa
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You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. Maybe it's in your workplace, or in your relationships, or simply in your own life. But great leadership - leadership that aligns teams, inspires action, and achieves results - is hard. And what makes it hard isn't theoretical, it's practical. It's not about knowing what to say or do. It's about whether you're willing to experience the discomfort, risk, and uncertainty of saying or doing it.
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Empowerment through our emotions
- De Sabin en 06-08-23
De: Peter Bregman
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Getting Together
- Building Relationships As We Negotiate
- De: Roger Fisher, Scott Brown
- Narrado por: Jim Bond
- Duración: 6 h y 14 m
- Versión completa
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Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.
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Excellent book
- De Gabriela Ferreira en 01-03-23
De: Roger Fisher, y otros
Lo que los oyentes dicen sobre Difficult Conversations
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Bill
- 03-08-24
Too much filler, and the narration was mumbled
This book is super fluffy. Over half of it is filler, like the literary equivalent of elevator music. Or an overlong build-up to a joke. I buy books to learn useful information, not to hear someone waffle on and on in a friendly-but-useless way.
The narration wasn’t great, either; the narrator tended to mumble, so I had to raise my volume above the usual level to make out what he was saying.
I regret spending a credit on this.
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- Anonymous User
- 05-02-24
Too political for me
They obviously have good intentions but the delivery was way too political for me. I felt like they used the stories to push an agenda. I couldn’t finish the book.
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